Shaping The Future Of Healthcare


Pandemics, Globalization, and How To Improve Healthcare through Innovation and Digitalization with Noel Yeo, MD | Christoph Zindel

Season 1, Ep. 6

In an increasingly globalized world, viral spread has been difficult to avoid. Large numbers of people are moving constantly from place to place for business and leisure, and as economic prosperity grows, movement follows suit. While we can’t prevent pandemics from happening, we can learn how to manage them better. With experience comes innovation. 

Today, Managing Board Member Christoph Zindel interviews Dr. Noel Yeo, the Senior Vice President of one of Asia’s largest integrated private healthcare groups, Parkway Hospitals in Singapore at Parkway Pantai. Dr. Yeo has an Executive Master of Business Administration, a Postgraduate Certificate in Medical Law and Ethics, and an Executive Diploma in Directorship. He has been leading the group as their hospital facilities have battled the SARS-CoV-2 outbreak.

In this episode, Dr. Yeo tells us what it’s been like working through the COVID-19 pandemic at his hospital in Singapore. Having dealt with the SARS-CoV-1 outbreak back in 2003, Dr. Yeo provides valuable insights from that experience. We’ll talk about what he’s learned, how hospitals can prepare for future outbreaks, and the innovations that have resulted from these experiences. Dr. Yeo also talks about the importance of digitalization, and why a more patient-centric model of healthcare that leans towards prevention is the way of the future. 

Some Questions Asked:

  • Having experienced another outbreak in 2003, was Singapore better prepared than other countries? (1:53)
  • Are applications being used in Singapore to help with contact tracing? (7:27)
  • How has the backlog of elective procedures been dealt with in Singapore? (16:50)
  • How do you prepare for the next pandemic? (20:13)
  • Do you expect the beds and resources used to remain beyond this pandemic waiting for the next one? (25:22)
  • How are standard operating procedures dealt with, in such a large network? (29:53)

What You’ll Learn in This Episode:

  • The 3 point strategy used to confront SARS-CoV-2 (4:26)
  • How SARS-CoV-2 spread among the population in Singapore (15:07)
  • Plans for mass testing when the next wave hits (21:16)
  • Predictions about future healthcare challenges in Asia and beyond (33:26)
  • How we can use the abundance of data in healthcare to our advantage (37:22)
  • One helpful innovation that is being used at Parkway Pantai (39:00)

Connect with Dr. Noel Yeo:


Connect with our Managing Board Member, Christoph Zindel: 

More Episodes


Leadership in Times of Crisis with Zahi A Fayad, PhD | Christoph Zindel

Season 1, Ep. 5
When COVID-19 hit the United States back in January of 2020, New York was one of the first cities to really feel the pressure. Hospitals had to quickly adapt to a new set of working conditions as the virus spread rapidly. It was truly a race against time in an environment where the rules kept changing as we learned more and more about how COVID-19 was transmitted.Mount Sinai Medical Center in New York is the largest teaching hospital in the United States with over 50,000 students and staff. Managing a global health crisis in this type of facility comes with a special set of challenges. A teaching hospital is a place where people are frequently experiencing things for the first time. They are looking for leadership in every respect because experience is still being acquired.Today our Managing Board Member Christoph Zindel interviews Dr. Zahi Fayad, Professor of Radiology and Medicine at the Icahn School of Medicine at Mount Sinai. As a researcher, he is one of the world leaders in the development and use of multimodality cardiovascular imaging.As part of the leadership team at Mount Sinai, Dr. Zahi Fayad talks about the unique challenges that he faced from the perspective of a research hospital. It wasn’t only a challenge to manage the safety of individuals at such a large institution, but an additional dilemma concerning research funding loomed. Dr. Zahi Fayad gives us a glimpse into those early winter months of 2020 in New York.Some Questions asked:·Can you describe the development in New York during the past months and weeks? (1:27)·How did you manage the health of the employees? (7:36)·Will your staff continue working from home, and are there consequences to that? (14:26)·Are there innovations in medical science that have been triggered or even accelerated by the pandemic? (17:02)·How important is global collaboration during the pandemic? (27:43)·What is needed to manage a crisis? (32:14)What You’ll Learn in this Episode:·What it felt like when the COVID-19 positive patients started being admitted (4:34)·How the research hospital adapted when the crisis hit (8:29)·How the hospital was supported financially as they shifted their research procedures (10:26)·The future importance of “wearables” in medical care (21:48)·How Mount Sinai first got into COVID-19 research, months before the virus began to spread (28:09)Connect with Dr. Zahi Fayad:·LinkedInResources:Bio- Icahn School of Medicine Mt. Sinai

COVID-19: How Decentralization Can Improve Healthcare with Dieter R. Enzmann, MD | Christoph Zindel

Season 1, Ep. 4
As the COVID-19 pandemic has made its way across the globe, it has brought with it lessons the medical community continues to learn daily. The shared experience in hospitals across the globe has opened lines of communication and collaboration that have been strengthened. The early arrival of COVID-19 on the East Coast of the United States allowed the West Coast to be more prepared through an effective information network. It has reminded us of how connected we truly are.In today’s episode, Managing Board Member Dr. Christoph Zindel speaks with Dr. Dieter Enzmann, Chair of the Department of Radiology at UCLA. Dr. Dieter shares his experiences of the COVID-19 pandemic from his Los Angeles hospital, and discusses how the disruption of elective procedures has been managed.One of the great lessons the medical community has learned this year is how critical investment in technology and innovation really are. Technologies relating to telemedicine have proven to be efficient, effective, and expedient. In today’s conversation, they talk about the current willingness to invest in healthcare innovation, and how a combination of telemedicine and decentralization can increase the resilience of healthcare systems.Some Questions We Ask:How has the COVID-19 pandemic been developing in California? (1:25)What is your perspective on the delay in elective procedures at UCLA? (3:52)How do you assess the current possibilities and willingness to invest in healthcare? (12:43)What role does radiology play during this pandemic? (16:39)Has there been any indication from vendors towards new technologies that promote telemedicine? (23:21)How will the ratio of hospital-based, community-based, and home-based care develop in your point of view? (24:45)What You’ll Learn in This Episode:Lessons from the learning curve (6:58)A prediction of how we’ll get through COVID-19 (10:29)The concept of Punctuated Equilibrium (13:06)The future of healthcare innovations (17:44)How decentralization can improve healthcare (20:47)Connect with Dr. Dieter Enzmann:LinkedInUCLA HealthConnect with Managing Board Member, Christoph ZindelLinkedIn

What COVID-19 is Teaching us about Technology with Howard B. Chrisman, MD, MBA, FSIR | Christoph Zindel

Season 1, Ep. 3
The COVID-19 pandemic continues to teach us lessons, and there’s no doubt more are on the way. One thing we have learned already is that technology can be pandemic-proof. It’s helped to keep workplaces active and communication flowing despite physical offices being closed.In the case of digital medicine, technology is demonstrating value far beyond its intended purpose. It allows us to virtually be somewhere without physically having to be there. Digital medicine has been an efficient multilateral tool as medical professionals across the globe require quick and effective communication between hospitals.In this episode, Managing Board Member Christoph Zindel interviews Howard B. Chrisman, President of the Northwestern Medical Group, Senior Vice President of Northwestern Memorial Healthcare, and Professor of Radiology focusing on Vascular and Interventional Radiology and Surgery at Northwestern University Feinberg School of Medicine.We discuss how one Chicago hospital has weathered the COVID-19 storm, and the important role that digital medicine played during the early days of the crisis.Some Questions We Ask:●What has been your biggest challenge through COVID-19? (3:18)●What is the current situation in your hospital? (6:00)●What are your thoughts on a more digital healthcare system? (15:06)●How do you apply testing to the population and what recommendations do you have? (21:18)●How can we strengthen the healthcare delivery system after COVID-19? (26:26)In this Episode, You Will Learn:●How Chicago responded to the arrival of the virus (6:09)●The story of one hero nurse at Northwestern Medical (10:30)●Why this virus has been the “great disrupter” (14:23)●The current process for new patients being admitted into the hospital (22:17)Connect with Howard B. Chrisman:Northwestern MedicineResearchLinkedin