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UX Cake

Building the layers you need to be more effective and happy in UX

UX Cake is Helping you become more effective in your UX work and career. Every episode we deliverpractical advice on how to get the best outcomes for our work, our teams, our users, and our careers in UX. Our guests incl
Latest Episode5/3/2022

Influencing without Authority

Season 3, Ep. 48
Increasing our influence also increases the impact our work can have. This is especially important in user experience design and research… when not everyone we work with may have the same user obsession as we do, so it sometimes takes extra effort to see the impact we want.Often the UX folks are not the ultimate authority in the room, or on a project.And then add to that the fact that others’ bias can also undermine your authority - biasis about gender, race, age, disability…I had a chance to talk about all of this with 3 other UX experts, Hana Nagel, Real Canty, and Ashby Hayes. We covered a lot of ground. And, because we recorded in front of a live audience, you’ll also get a chance to hear the very powerful Q & A session which is the last half of this longer-than usual episode. This episode was originally published in 2019, and it remains one of UX Cake’s top-downloaded episodes, episode 31. There is also an unedited video of the panel on our UX Cake YouTube channel.Hana Nagel is UX Manager @ Deloitte Digital, Real Canty is Sr User researcher @ Google, Ashby Hayes is SVP of product & design at Potato, a digital product agency. ********If you enjoy this podcast, there are some really simple ways you can help us:follow us on twitter-like and reshare our postssubscribe to the newsletterfor updates and bonus contentshare this episode, or any of our episodes, with a friend.rate & review us on Apple Podcast or iTunes on desktop!ListenApple|Spotify|Google|WebsiteConnect with UX Cake!leigharredondo.com|Facebook|Twitter|Instagram|Linked In
5/3/2022

Influencing without Authority

Season 3, Ep. 48
Increasing our influence also increases the impact our work can have. This is especially important in user experience design and research… when not everyone we work with may have the same user obsession as we do, so it sometimes takes extra effort to see the impact we want.Often the UX folks are not the ultimate authority in the room, or on a project.And then add to that the fact that others’ bias can also undermine your authority - biasis about gender, race, age, disability…I had a chance to talk about all of this with 3 other UX experts, Hana Nagel, Real Canty, and Ashby Hayes. We covered a lot of ground. And, because we recorded in front of a live audience, you’ll also get a chance to hear the very powerful Q & A session which is the last half of this longer-than usual episode. This episode was originally published in 2019, and it remains one of UX Cake’s top-downloaded episodes, episode 31. There is also an unedited video of the panel on our UX Cake YouTube channel.Hana Nagel is UX Manager @ Deloitte Digital, Real Canty is Sr User researcher @ Google, Ashby Hayes is SVP of product & design at Potato, a digital product agency. ********If you enjoy this podcast, there are some really simple ways you can help us:follow us on twitter-like and reshare our postssubscribe to the newsletterfor updates and bonus contentshare this episode, or any of our episodes, with a friend.rate & review us on Apple Podcast or iTunes on desktop!ListenApple|Spotify|Google|WebsiteConnect with UX Cake!leigharredondo.com|Facebook|Twitter|Instagram|Linked In
3/29/2022

Transitioning Into User Research with Eniola Abioye

Season 3, Ep. 46
Have you found interest in User Research, but are unsure if a career change is possible?Today I'm talking to Eniola Abioye, a Sr. User Researcher at Meta, specifically about transitioning into user-focused or design research from research-related backgrounds in other disciplines. Eniola herself came from biotechnology before moving into the design research space.Eniola has a passion for helping others figure out how to utilize their existing experience, and to learn through doing, getting relevant experience in the real world to create a fulfilling career in UX without necessarily going back to school.Eniola Abioye currently conducts impactful user research with cross-functional teams at Meta. She began her people research career at Branding Science, an agency in the biotechnology space, and later moved on to advance Design Thinking at Kaiser Permanente. She then designed a research strategy and led research across a digital platform at Silicon Valley Bank. Outside of her full-time position, Eniola provides career coaching to other UX Researchers and leads UX projects with social justice organizations in her community. She’s excited to share how UX Researchers are uniquely positioned to drive inclusive and accessible innovation in tech.Connect with Eniola AbioyeLinkedinWebsite Instagram********If you enjoy this podcast, there are some really simple ways you can help us:follow us on twitter-like and reshare our postssubscribe to the newsletterfor updates and bonus contentshare this episode, or any of our episodes, with a friend.rate & review us on Apple Podcast or iTunes on desktop!ListenApple|Spotify|Google|WebsiteConnect with UX Cake!leigharredondo.com|Facebook|Twitter|Instagram|Linked In
3/15/2022

UX Strategy Sprints with Craig Nishizaki

Season 3, Ep. 45
This week we're talking about UX Strategy, and UX Strategy Sprints. The term UX Strategy gets defined in different ways by experts across our discipline. I like to define UX Strategy at it’s simplest, highest level as identifying business objectives and user needs to create a vision that aligns those two things. And while that might sound simple, getting to that vision for a product or a service is anything but simple. My guest today is Craig Nishizaki, Head of Business for UpTop, a User Experience Design and Development agency based in Seattle. Craig's perspective coming from the business side of UX can really help us understand how to sell and drive the creation of UX Strategies at organizations that might not be familiar with the true value of UX.Connect with CraigLinkedinUpTopCraig Nishizaki is Head of Business for UpTop, a User Experience Design and Development agency based in Seattle.Over the past 12 years Craig has worked on the business-side of UX: in business development, account direction, strategy, and leadership. In that time, Craig has honed his understanding of the value of UX and how to convey that value to business leaders, to help them create change, innovation, and impact for their organizations.Seeing UX through the lens of a business leader, identifying how to reduce friction and create value are what Craig loves about what he does on a daily basis. "Gaining a solid understanding of the problems that a new solution, technology or approach can solve, effectively communicating that value proposition, and seeing our clients realize the positive results really stirs my cocoa!"********If you enjoy this podcast, there are some really simple ways you can help us:follow us on twitter-like and reshare our postssubscribe to the newsletterfor updates and bonus contentshare this episode, or any of our episodes, with a friend.rate & review us on Apple Podcast or iTunes on desktop!ListenApple|Spotify|Google|WebsiteConnect with UX Cake!leigharredondo.com|Facebook|Twitter|Instagram|Linked In
3/9/2022

Deep Listening with Indi Young

Season 3, Ep. 44
If we want to make products and services that people want and use, we have to talk to those people. Whether you’re involved in product strategy, UX, development, marketing, any part of building products or a business or a service – you’ve got to understand what your audience or user’s goals, what will really serve their needs, what motivates them. And how do we do that? We talk to them. More importantly, we listen to them talk. So, how do we get them to talk about what’s really most important to them? Today we’re going to explore a different approach than what you might be used to in user research. It's focused on getting into someone's most inner unconscious purpose and motivations, and this will help you identify the most important opportunities to act on. Indi Young, is a researcher who coaches, writes, speaks, and teaches about inclusive product strategy. Her books on mental models and empathy are widely known & respected, and personally I've been a fan of hers for years and I have learned so much from her. She's developed this approach of deep listening over many years, she offers training and coaching in it, and now she's written a book about Deep Listening called Time to Listen.Order Indi’s book here: https://indiyoung.com/books-time-to-listen/Get training by Indi on Deep Listening: https://indiyoung.com/courses-list/Connect with Indi Young Website LinkedinTwitter********If you enjoy this podcast, there are some really simple ways you can help us:follow us on twitter-like and reshare our postssubscribe to the newsletterfor updates and bonus contentshare this episode, or any of our episodes, with a friend.rate & review us on Apple Podcast or iTunes on desktop!ListenApple|Spotify|Google|WebsiteConnect with UX Cake!leigharredondo.com|Facebook|Twitter|Instagram|Linked In
2/17/2020

Learn UX: Career Growth Through Community Involvement

Season 2, Ep. 43
Ep. 43:In the third of 3 episodes in our special mini-series called Learning UX, guest host Leo Zhang talks with Sara Hubbard and Caryn Wylie, the organizers of the meetup group Seattle Women of Design and UX, about growing your network and experience bygetting involvedin the UX community around you.From Leo:In our third and final Learn UX episode of the mini-series I wanted to bring on the founders of Seattle Women of Design and UX meetup (seaDUXX). Caryn Wille and Sara Hubbard are some of the most-respected advocates of women in UX in the our Seattle tech scene through their meetup, and on the show they will be talking about their experiences in founding and growing their meetup, and how it has helped them in both their personal and professional lives.Caryn Willehttps://www.linkedin.com/in/carynwille/https://podcasts.apple.com/us/podcast/ux-of-you/id1476322309http://www.meetup.com/seaDUXXCaryn is currently a Senior Interaction Designer at Google. Since 2011, Caryn has been helping companies from startups to medical associations to operas to telecom providers architect and design experiences that nest into the cross section of user needs and business goals. Her diverse client work has run the gamut of responsive websites, B2C e-commerce sites, internal business applications, live ticketing sales, and content management system (CMS) implementations, but she has yet to meet a project that doesn't benefit from a keen understanding of the people the experience is being built for. With a focus on storytelling and clear communication, she helps teams hone in on designing the right thing before bringing experiences to life. Caryn believes strongly in user-centered design and creating products and experiences that make users' lives easier and delight them in the process.Sara Hubbardhttps://www.linkedin.com/in/sara-m-hubbard/Sara is a Senior User Experience Designer at Smartsheet. Sara has over six years experience working with globally-recognized brands, taking their complex tasks and transforming them into easy-to-use experiences. She takes a human-centered design approach to my work, and ruthlessly advocates for users. She prides herself in finding ways to both delight users, work within technical limitations, while meeting business needs. Sara also finds ways to give back to the community by teaching UX courses at the School of Visual Concepts, and being a mentor to folks entering the UX industry. Outside of work she enjoys playing board games, listening to true crime podcasts, and spending time with my polydactyl cat, Maisie.Both Sara and Caryn are passionate about creating an inclusive UX community in Seattle, which they do through organizing monthly events through the meetup they founded togther: Seattle Women of Design & UX (seaDUXX).This is the last episode of the three-run mini-series. This was such an impactful and eye-opening experience for me to host these, and I am forever grateful for this opportunity. Thank you all for taking the time to listen to this collaboration between Learn UX Seattle and UX Cake!Leo Zhang, Founder of Learn UX SeattleLinkedIn: https://www.linkedin.com/in/leozhangLearn UX Meetup: https://www.meetup.com/LearnUX/Leo Zhang is a veteran UX Strategist and Researcher who has developed insights-based strategies for clients including Dell, USAA, Philips, Johnson Controls, Impinj, and the Federal Government. He brings a unique approach and toolkit to his work and meetup, borrowing from his past experience as a Naval Nuclear Engineer combined with a Master’s Degree in Design from Arizona State University. Outside of professional work, Leo’s passions lie within his Learn UX Seattle Meetup, which now has over 3,300 members and is one of the largest, most active UX meetups in Seattle. Leo is equally as passionate about people as he is UX, and he is proud to be a member of the Greater Seattle UX community.If you enjoy UX Cake, there are some really simple ways you can help us:share this episode, or any of our episodes, with a friend.Rate & review us on Apple Podcast (or iTunes)!follow us on twitter-like and reshare our postssubscribe to the newsletter for updates and bonus contentListenApple | Spotify | Google | WebsiteConnect with UX Cake!uxcake.co|Facebook|Twitter|Instagram|Linked In