Customer Care Channel

Episode 13 discusses ways to handle customer complaints and why you need a customer complaints procedure to manage customer complaints effectively. ***********************Hey you! Welcome to the Customer Care Channel. Here we will be talking about everything customer related and more!My name is Lisa and I am the Host of this pod, I'm a horse rider and also a mum of 2 under 2, I will be bringing you unfiltered customer advice to help you build happier, healthier relationships with your customers.I've worked with customers in retail, hospitality and the corporate world.I teach aspiring entrepreneurs and corporate career individuals how to build customer relationships, create a customer experience and provide the best customer service possible.I will be sharing what I have learned about customers, supporting your customers and business so that YOU can learn how to manage your business and customers successfully to build happier and healthier business connections in order to make more sales.Now if you would like to work together to build better customer experiences, DM me on instagram @customercarechannelNow let's jump into the episode...To Do:Customer Profiling Template: DownloadPrintable Downloads: Get Organised (use promo code: CUSTOMERCAREPOD)Enroll onto Customer Experience Course: Enroll HereSupport the pod and Buy a Coffee:  Buy a CoffeeContact:Follow and send messages on IG: Customer Care Channel or @customercarechannelSo, get listening!*Affiliate Disclaimer:Note this description contains affiliate links that allow you to find the items mentioned in this podcast and support the channel at no cost to you. While this channel may earn minimal sums when the viewer uses the links, the viewer is in no way obligated to use these links. Thank you for your support!

Episode 12 explores what customer journey mapping is and how you can use customer journey mapping to improve your business. **************************************************************************Hey you! Welcome to the Customer Care Channel. Here we will be talking about everything customer related and more!My name is Lisa and I am the Host of this pod, I'm a horse rider and also a mum of 2 under 2, I will be bringing you unfiltered customer advice to help you build happier, healthier relationships with your customers.I've worked with customers in retail, hospitality and the corporate world.I teach aspiring entrepreneurs and corporate career individuals how to build customer relationships, create a customer experience and provide the best customer service possible.I will be sharing what I have learned about customers, supporting your customers and business so that YOU can learn how to manage your business and customers successfully to build happier and healthier business connections in order to make more sales.Now if you would like to work together to build better customer experiences, DM me on instagram @customercarechannelNow let's jump into the episode...To Do:Customer Profiling Template: DownloadPrintable Downloads: Get Organised (use promo code: CUSTOMERCAREPOD)Enroll onto Customer Experience Course: Enroll HereSupport the pod and Buy a Coffee:  Buy a CoffeeContact:Follow and send messages on IG: Customer Care Channel or @customercarechannelSo, get listening!*Affiliate Disclaimer:Note this description contains affiliate links that allow you to find the items mentioned in this podcast and support the channel at no cost to you. While this channel may earn minimal sums when the viewer uses the links, the viewer is in no way obligated to use these links. Thank you for your support!

This episode explores customer journey mapping. Here find what customer journey mapping is and how to create customer journey maps.****************Hey you! Welcome to the Customer Care Channel. Here we will be talking about everything customer related and more!My name is Lisa and I am the Host of this pod, I'm a horse rider and also a mum of 2 under 3, I will be bringing you unfiltered customer advice to help you build happier, healthier relationships with your customers.I've worked with customers in retail, hospitality and the corporate world.I teach aspiring entrepreneurs and corporate career individuals how to build customer relationships, create a customer experience and provide the best customer service possible.I will be sharing what I have learned about customers, supporting your customers and business so that YOU can learn how to manage your business and customers successfully to build happier and healthier business connections in order to make more sales.Now if you would like to work together to build better customer experiences, DM me on instagram @customercarechannelNow let's jump into the episode...To Do:Customer Profiling Template: DownloadPrintable Downloads: Get Organised (use promo code: CUSTOMERCAREPOD)Enroll onto Customer Experience Course: Enroll HereSupport the pod and Buy a Coffee:  Buy a CoffeeContact:Follow and send messages on IG: Customer Care Channel or @customercarechannelSo, get listening!*Affiliate Disclaimer:Note this description contains affiliate links that allow you to find the items mentioned in this podcast and support the channel at no cost to you. While this channel may earn minimal sums when the viewer uses the links, the viewer is in no way obligated to use these links. Thank you for your support!

This episode explores potential answers to customer service resume questions. Here find customer service resume tips to help you complete your CV and get that job you really want!****************Hey you! Welcome to the Customer Care Channel. Here we will be talking about everything customer related and more!My name is Lisa and I am the Host of this pod, I'm a horse rider and also a mum of 2 under 2, I will be bringing you unfiltered customer advice to help you build happier, healthier relationships with your customers.I've worked with customers in retail, hospitality and the corporate world.I teach aspiring entrepreneurs and corporate career individuals how to build customer relationships, create a customer experience and provide the best customer service possible.I will be sharing what I have learned about customers, supporting your customers and business so that YOU can learn how to manage your business and customers successfully to build happier and healthier business connections in order to make more sales.Now if you would like to work together to build better customer experiences, DM me on instagram @customercarechannelNow let's jump into the episode...To Do:Customer Profiling Template: DownloadPrintable Downloads: Get Organised (use promo code: CUSTOMERCAREPOD)Enroll onto Customer Experience Course: Enroll HereSupport the pod and Buy a Coffee:  Buy a CoffeeContact:Follow and send messages on IG: Customer Care Channel or @customercarechannelSo, get listening!*Affiliate Disclaimer:Note this description contains affiliate links that allow you to find the items mentioned in this podcast and support the channel at no cost to you. While this channel may earn minimal sums when the viewer uses the links, the viewer is in no way obligated to use these links. Thank you for your support!

This episode explores how to customer survey to improve customer experience.****************Hey you! Welcome to the Customer Care Channel. Here we will be talking about everything customer related and more!My name is Lisa and I am the Host of this pod, I'm a horse rider and also a mum of 2 under 2, I will be bringing you unfiltered customer advice to help you build happier, healthier relationships with your customers.I've worked with customers in retail, hospitality and the corporate world.I teach aspiring entrepreneurs and corporate career individuals how to build customer relationships, create a customer experience and provide the best customer service possible.I will be sharing what I have learned about customers, supporting your customers and business so that YOU can learn how to manage your business and customers successfully to build happier and healthier business connections in order to make more sales.Now if you would like to work together to build better customer experiences, email me on thecustomercarechannel@gmail.com Now let's jump into the episode...To Do:Customer Profiling Template: DownloadPrintable Downloads: Get Organised (use promo code: CUSTOMERCAREPOD)Enroll onto Customer Experience Course: Enroll HereSupport the pod and Buy a Coffee:  Buy a CoffeeContact:Follow and send messages on IG: Customer Care Channel or @customercarechannelSo, get listening!*Affiliate Disclaimer:Note this description contains affiliate links that allow you to find the items mentioned in this podcast and support the channel at no cost to you. While this channel may earn minimal sums when the viewer uses the links, the viewer is in no way obligated to use these links. Thank you for your support!

This episode explores a question on reddit and discussing what to do in this situation.****************Hey you! Welcome to the Customer Care Channel. Here we will be talking about everything customer related and more!My name is Lisa and I am the Host of this pod, I'm a horse rider and also a mum of 2 under 2, I will be bringing you unfiltered customer advice to help you build happier, healthier relationships with your customers.I've worked with customers in retail, hospitality and the corporate world.I teach aspiring entrepreneurs and corporate career individuals how to build customer relationships, create a customer experience and provide the best customer service possible.I will be sharing what I have learned about customers, supporting your customers and business so that YOU can learn how to manage your business and customers successfully to build happier and healthier business connections in order to make more sales.Now if you would like to work together to build better customer experiences, email me on thecustomercarechannel@gmail.com Now let's jump into the episode...To Do:Customer Profiling Template: DownloadPrintable Downloads: Get Organised (use promo code: CUSTOMERCAREPOD)Enroll onto Customer Experience Course: Enroll HereSupport the pod and Buy a Coffee:  Buy a CoffeeContact:Follow on IG: Customer Care Channel or @customercarechannelSend Questions: thecustomercarechannel@gmail.comSo, get listening!*Affiliate Disclaimer:Note this description contains affiliate links that allow you to find the items mentioned in this podcast and support the channel at no cost to you. While this channel may earn minimal sums when the viewer uses the links, the viewer is in no way obligated to use these links. Thank you for your support!

This episode explores Navigating Change: Ensuring Positive Customer Impact. Impacting Customers When Making Changes can be disasterous, so let's plan how we will make changes to our business without negatively impacting customers.******************************************Hey you! Welcome to the Customer Care Channel. Here we will be talking about everything customer related and more!My name is Lisa and I am the Host of this pod, I'm a horse rider and also a mum of 2 under 2, I will be bringing you unfiltered customer advice to help you build happier, healthier relationships with your customers.I've worked with customers in retail, hospitality and the corporate world.I teach aspiring entrepreneurs and corporate career individuals how to build customer relationships, create a customer experience and provide the best customer service possible.I will be sharing what I have learned about customers, supporting your customers and business so that YOU can learn how to manage your business and customers successfully to build happier and healthier business connections in order to make more sales.Now if you would like to work together to build better customer experiences, email me on thecustomercarechannel@gmail.com Now let's jump into the episode...To Do:Customer Profiling Template: DownloadPrintable Downloads: Get Organised (use promo code: CUSTOMERCAREPOD)Enroll onto Customer Experience Course: Enroll HereSupport the pod and Buy a Coffee:  Buy a CoffeeContact:Follow on IG: Customer Care Channel or @customercarechannelSend Questions: thecustomercarechannel@gmail.comSo, get listening!*Affiliate Disclaimer:Note this description contains affiliate links that allow you to find the items mentioned in this podcast and support the channel at no cost to you. While this channel may earn minimal sums when the viewer uses the links, the viewer is in no way obligated to use these links. Thank you for your support!

This episode explores the Power of Customer Focus: Boosting Engagement and Satisfaction.****************Hey you! Welcome to the Customer Care Channel. Here we will be talking about everything customer related and more!My name is Lisa and I am the Host of this pod, I'm a horse rider and also a mum of 2 under 2, I will be bringing you unfiltered customer advice to help you build happier, healthier relationships with your customers.I've worked with customers in retail, hospitality and the corporate world.I teach aspiring entrepreneurs and corporate career individuals how to build customer relationships, create a customer experience and provide the best customer service possible.I will be sharing what I have learned about customers, supporting your customers and business so that YOU can learn how to manage your business and customers successfully to build happier and healthier business connections in order to make more sales.Now if you would like to work together to build better customer experiences, email me on thecustomercarechannel@gmail.com Now let's jump into the episode...To Do:Customer Profiling Template: DownloadPrintable Downloads: Get Organised (use promo code: CUSTOMERCAREPOD)Enroll onto Customer Experience Course: Enroll HereSupport the pod and Buy a Coffee:  Buy a CoffeeContact:Follow on IG: Customer Care Channel or @customercarechannelSend Questions: thecustomercarechannel@gmail.comSo, get listening!*Affiliate Disclaimer:Note this description contains affiliate links that allow you to find the items mentioned in this podcast and support the channel at no cost to you. While this channel may earn minimal sums when the viewer uses the links, the viewer is in no way obligated to use these links. Thank you for your support!

This episode explores Taking Customers Personally: The Impact on Mental Health and How to Cope.****************Hey you! Welcome to the Customer Care Channel. Here we will be talking about everything customer related and more!My name is Lisa and I am the Host of this pod, I'm a horse rider and also a mum of 2 under 2, I will be bringing you unfiltered customer advice to help you build happier, healthier relationships with your customers.I've worked with customers in retail, hospitality and the corporate world.I teach aspiring entrepreneurs and corporate career individuals how to build customer relationships, create a customer experience and provide the best customer service possible.I will be sharing what I have learned about customers, supporting your customers and business so that YOU can learn how to manage your business and customers successfully to build happier and healthier business connections in order to make more sales.Now if you would like to work together to build better customer experiences, email me on thecustomercarechannel@gmail.com Now let's jump into the episode...To Do:Customer Profiling Template: DownloadPrintable Downloads: Get Organised (use promo code: CUSTOMERCAREPOD)Enroll onto Customer Experience Course: Enroll HereSupport the pod and Buy a Coffee:  Buy a CoffeeContact:Follow on IG: Customer Care Channel or @customercarechannelSend Questions: thecustomercarechannel@gmail.comSo, get listening!*Affiliate Disclaimer:Note this description contains affiliate links that allow you to find the items mentioned in this podcast and support the channel at no cost to you. While this channel may earn minimal sums when the viewer uses the links, the viewer is in no way obligated to use these links. Thank you for your support!