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30. 30 - 5 Proven Tips to Reduce Customer Complaints and Boost Satisfaction
04:32||Season 1, Ep. 30In this episode I discuss 5 Proven Tips to Reduce Customer Complaints and Boost Satisfaction.To Do:Customer Profiling Template: DownloadPrintable Downloads: Get Organised (use promo code: CUSTOMERCAREPOD)Enroll onto Customer Experience Course: Enroll HereSupport the pod and Buy a Coffee: Buy a CoffeeContact:Follow and send messages on IG: Customer Care Channel or @customercarechannelSo, get listening!*Affiliate Disclaimer:Note this description contains affiliate links that allow you to find the items mentioned in this podcast and support the channel at no cost to you. While this channel may earn minimal sums when the viewer uses the links, the viewer is in no way obligated to use these links. Thank you for your support!
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29. 29 - Top 49 Customer Complaints Businesses Receive and How to Address Them
25:25||Season 1, Ep. 29In this episode Lisa discusses the Top 49 Customer Complaints Businesses Receive and How to Address Them. As promised:Mailerlite Email Marketing InformationService Desk SoftwareCustomer Survey Episode & blog postCustomer Survey YouTube Video5 Mistakes You make with Frustrated CustomersTo Do:Customer Profiling Template: DownloadPrintable Downloads: Get Organised (use promo code: CUSTOMERCAREPOD)Enroll onto Customer Experience Course: Enroll HereSupport the pod and Buy a Coffee: Buy a CoffeeContact:Follow and send messages on IG: Customer Care Channel or @customercarechannelSo, get listening!*Affiliate Disclaimer:Note this description contains affiliate links that allow you to find the items mentioned in this podcast and support the channel at no cost to you. While this channel may earn minimal sums when the viewer uses the links, the viewer is in no way obligated to use these links. Thank you for your support!28. 28 - 10 Proven Customer Service Strategies Every Beginner Entrepreneur Must Master
12:40||Season 1, Ep. 28In this episode I discuss the 10 Proven Customer Service Strategies Every Beginner Entrepreneur Must Master!As promised:Mailerlite Email Marketing InformationService Desk SoftwareCustomer Survey Episode & blog postCustomer Survey YouTube VideoTo Do:Customer Profiling Template: DownloadPrintable Downloads: Get Organised (use promo code: CUSTOMERCAREPOD)Enroll onto Customer Experience Course: Enroll HereSupport the pod and Buy a Coffee: Buy a CoffeeContact:Follow and send messages on IG: Customer Care Channel or @customercarechannelSo, get listening!*Affiliate Disclaimer:Note this description contains affiliate links that allow you to find the items mentioned in this podcast and support the channel at no cost to you. While this channel may earn minimal sums when the viewer uses the links, the viewer is in no way obligated to use these links. Thank you for your support!27. 27 - Time Management Hacks for Entrepreneurs - Crush Your 2025 Goals
07:53||Season 1, Ep. 27In this episode I discuss the apps I use to keep on top of everything! This episode is about time management hacks for entrepreneurs - crush your 2025 goals!As promised:TrelloGoogle KeepTailwindTo Do:Customer Profiling Template: DownloadPrintable Downloads: Get Organised (use promo code: CUSTOMERCAREPOD)Enroll onto Customer Experience Course: Enroll HereSupport the pod and Buy a Coffee: Buy a CoffeeContact:Follow and send messages on IG: Customer Care Channel or @customercarechannelSo, get listening!*Affiliate Disclaimer:Note this description contains affiliate links that allow you to find the items mentioned in this podcast and support the channel at no cost to you. While this channel may earn minimal sums when the viewer uses the links, the viewer is in no way obligated to use these links. Thank you for your support!26. 26 - 2025 Business Trends - Top Strategies Entrepreneurs Need to Know
07:46||Season 1, Ep. 26Welcome to 2025 entrepreneurs! This episode is all about 2025 Business Trends, here find Top Strategies Entrepreneurs Need to Know for the up coming year!To Do:Customer Profiling Template: DownloadPrintable Downloads: Get Organised (use promo code: CUSTOMERCAREPOD)Enroll onto Customer Experience Course: Enroll HereSupport the pod and Buy a Coffee: Buy a CoffeeContact:Follow and send messages on IG: Customer Care Channel or @customercarechannelSo, get listening!*Affiliate Disclaimer:Note this description contains affiliate links that allow you to find the items mentioned in this podcast and support the channel at no cost to you. While this channel may earn minimal sums when the viewer uses the links, the viewer is in no way obligated to use these links. Thank you for your support!25. 25 - How to Build a Powerful Personal Brand in 2025
06:51||Season 1, Ep. 25Welcome to 2025 entrepreneurs! This episode is all about How to Build a Powerful Personal Brand in 2025. Tune in to find out what you need to do in order to be ahead of your competitors in 2025 and win over those customers.To Do:Customer Profiling Template: DownloadPrintable Downloads: Get Organised (use promo code: CUSTOMERCAREPOD)Enroll onto Customer Experience Course: Enroll HereSupport the pod and Buy a Coffee: Buy a CoffeeContact:Follow and send messages on IG: Customer Care Channel or @customercarechannelSo, get listening!*Affiliate Disclaimer:Note this description contains affiliate links that allow you to find the items mentioned in this podcast and support the channel at no cost to you. While this channel may earn minimal sums when the viewer uses the links, the viewer is in no way obligated to use these links. Thank you for your support!24. 24 - Transforming Retail - How to Create Outstanding Customer Experiences and Reduce Complaints
31:56||Season 1, Ep. 24Episode 24 is all about Transforming Retail. Giving you tips and tricks into How to Create Outstanding Customer Experiences and Reduce Complaints for your business no matter who you are.//Resources mentioned//Episode 4 - Understanding the Customers Experience - Listen hereEpisode 12 - What is Customer Journey Mapping - Listen HereEnroll onto Customer Experience Course: Enroll HereHey you! Welcome to the Customer Care Channel. Here we will be talking about everything customer related and more!My name is Lisa and I am the Host of this pod, I'm a horse rider and also a mum of 2 under 2, I will be bringing you unfiltered customer advice to help you build happier, healthier relationships with your customers.I've worked with customers in retail, hospitality and the corporate world.I teach aspiring entrepreneurs and corporate career individuals how to build customer relationships, create a customer experience and provide the best customer service possible.I will be sharing what I have learned about customers, supporting your customers and business so that YOU can learn how to manage your business and customers successfully to build happier and healthier business connections in order to make more sales.Now if you would like to work together to build better customer experiences, DM me on instagram @customercarechannelNow let's jump into the episode...To Do:Customer Profiling Template: DownloadPrintable Downloads: Get Organised (use promo code: CUSTOMERCAREPOD)Enroll onto Customer Experience Course: Enroll HereSupport the pod and Buy a Coffee: Buy a CoffeeContact:Follow and send messages on IG: Customer Care Channel or @customercarechannelSo, get listening!*Affiliate Disclaimer:Note this description contains affiliate links that allow you to find the items mentioned in this podcast and support the channel at no cost to you. While this channel may earn minimal sums when the viewer uses the links, the viewer is in no way obligated to use these links. Thank you for your support!