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Design Talk (dot IE)

A podcast about design in-the-wild: The good, the beautiful, the useful.

Uncover the essence of design, the backstory to the design of objects and technologies, and how we manage design initiatives. This podcast is for anyone who cares about the things we make and use, and digital things in p
6/15/2022

0167 - Strategist or Technologist? with Mark Smyth

Season 10, Ep. 167
Hosts: Bo-Tsun Chen and Sandra OrozcoOur guest today is Mark Smyth from Accenture.Mark, you are very welcome to the podcast.Could we with start a brief introduction and how you ended up in consulting?1. Would you consider yourself generalist or a specialist, a T shaped or π shaped person?2. What tips would you give someone starting out as a consultant?3. Comment on the consultant as problem-solver.4. Do you ever admit the limits of your knowledge?5. Is it enough to know a little about a lot and a lot about one thing in particular?6. Is failure an option? How do you deal with it?Okay, well, I think we can wrap up there.Thank you for sharing your thoughts and experiences today.Notes:Mark Smyth – Technology Strategy Consultant - https://www.linkedin.com/in/mark-smyth-72963649/AcknowledgementsMusicTitle: ImpulseArtist: Ben PruntySource:https://www.benpruntymusic.com/License: Non-transferable license. Permission granted by Ben Prunty (personal letter)Cover ArtTitle: Pick and MixArtist: Conor Fitzpatrick; and Graphic Design: Allen HigginsSource: Fitzpatrick_Unamed.jpg -> PickAndMix-Name.pptxLicense: CC BY-NC-SA 4.0 (Permission granted by Conor Fitzpatrick (personal letter))Podcast LicenseDesign Talk (dot IE) CC BY-NC-SA 4.0The license can be viewed at https://creativecommons.org/licenses/by-nc-sa/4.0By taking part you give permission for your voice to be recorded, for the recording to be edited, and for it to be posted and published as a podcast.
5/22/2022

0166 - Consulting at Scale with Tom Rourke

Season 10, Ep. 166
Hosts: Dimitrios Delemissis and Theodoros ChatzidimitriouOur guest today is Tom Rourke.Tom works in kyndryl, with the most interesting job title, “Global Leader for Co-Creation”You are very welcome to the podcast Tom.Could you say a few words about yourself and kyndryl?1.For someone starting out could you sketch the learning journey to become a consultant?2.Could you talk about co-creation, does it relate to design thinking?3.How or when do you start the process with a client?4.What do you say to the statement that “ideas and solutions are easy, that the real problem is finding real problems”?5.Should we separate the strategic from the technical aspects of a transformation?6.Does the start-up motto of "fail fast and fail forward" apply in a corporate environment?7.Do you have any advice on enabling shared understanding across and between teams?8.Where do you see Data Analytics fitting in the consulting palette?9.On the idea that consulting is a team sport, could you share tips on enabling shared understandings across and between teams?10.What is on your radar for the next 5 years?Well, we’ll wrap up there.Thank you for sharing your thoughts and experiences today.Notes:Tom Rourke – LinkedIn profile: https://www.linkedin.com/in/tom-rourke-1a8b70/AcknowledgementsMusicTitle: ImpulseArtist: Ben PruntySource:https://www.benpruntymusic.com/License: Non-transferable license. Permission granted by Ben Prunty (personal letter)Cover ArtTitle: Pick and MixArtist: Conor Fitzpatrick; and Graphic Design: Allen HigginsSource: Fitzpatrick_Unamed.jpg -> PickAndMix-Name.pptxLicense: CC BY-NC-SA 4.0 (Permission granted by Conor Fitzpatrick (personal letter))Podcast LicenseDesign Talk (dot IE) CC BY-NC-SA 4.0The license can be viewed at https://creativecommons.org/licenses/by-nc-sa/4.0By taking part you give permission for your voice to be recorded, for the recording to be edited, and for it to be posted and published as a podcast.
5/9/2022

0164 - Always Put the Client First with Matteo Collina

Season 10, Ep. 164
Host(s) Emma Matthews and Soumya SeniarayOur guest today is Matteo Collina, Chief Software Architect at NearForm, the Irish enterprise software solutions company, headquartered in Waterford and offices around the world. Among other things Matteo is an active open-source contributor, is on the steering committee for Node.js, and over his career has developed a deep understanding of the business of consulting…Thank you for joining us, Matteo, can you start by telling us a little more about yourself?1. Let’s start with the dark side of the business of consulting, it has a dark side, doesn’t it?2. And yet the business of consulting is hugely important for client organisations. What does it take to get good at consultancy?3. How can a services firm ‘flip’ the junior/crunch model?4. How long does it take to learn how to work with a client organization?5. What do you say to the idea that it is the consultant’s job to build the knowledge of your own clients?6. By imparting your knowledge to clients, don’t you cannibalise your own business?7. Is the analyst role and the consultant role different?8. Where does design happen; is there room for design in consulting?9. You're with a client and it becomes clear that they haven't identified the real problem...10. Any thoughts on how to become a better communicator11. And finally; does consulting pose ethical challenges, how do you deal with them?Well on that note, I think we’ll wrap up there.Thank you for sharing your thoughts and experiences today.Notes:Matteo Collina, open-source contributor and member of the Node.js Technical Steering Committee member, Chief Software Architect at NearForm, the Irish enterprise software solutions company.https://www.nearform.comAcknowledgementsMusicTitle: ImpulseArtist: Ben PruntySource:https://www.benpruntymusic.com/License: Non-transferable license. Permission granted by Ben Prunty (personal letter)Cover ArtTitle: Pick and MixArtist: Original artwork by Conor Fitzpatrick; additional graphic design: Allen HigginsSource: Fitzpatrick_Unamed.jpg -> PickAndMix-Name.pptxLicense: CC BY-NC-SA 4.0 (Permission granted by Conor Fitzpatrick (personal letter))Podcast LicenseDesign Talk (dot IE) CC BY-NC-SA 4.0The license can be viewed at https://creativecommons.org/licenses/by-nc-sa/4.0By taking part you give permission for your voice to be recorded, for the recording to be edited, and for it to be posted and published as a podcast.
3/5/2022

0165 - Agile at Scale with Jefferson Cowhig

Season 10, Ep. 165
Hosts: Jesus Cortina Bernal and Odhrán McDonnellWe are delighted to have Jefferson Cowhig to talk with us today.Jeff works in Financial Services Technology Transformation for EY.You are very welcome to the podcast Jeff.Could you say a few words about your own background and experience in consulting and technology?1. Can we start with an article we have been reading, Henrik Kniberg & Anders Ivarsson’s “Scaling Agile @ Spotify”. What were your impressions when you first learnt about the Spotify model? [2012-2016- the Tribes, Squads, Chapters & Guilds… How LeSS/SAFe reacted and interpreted it then and since?]2. You are a fan of “Team Topologies”, could you tell us about the approach? [candles and cake problem? - organisations are complex, and large organisations are complex and complicated a tool for analysing structure and introducing change for teams, and teams of teams - Team Topologies, matrix diagrams, organisation charts – help to make organisations tangible – capture connections, responsibilities, reporting.]3. Could you share any tips on approaches that embed communication across hierarchies and between teams? [when you are shaping an organisational change, or within the consulting organisation itself…]4. How do you start an agile transformation? [Organisational change processes are difficult, take time, and often encounter resistance - facilitation, bottom up, sponsor backed, sprints/design-thinking?]5. What do you say to the statement that “ideas and solutions are easy, that the real problem is finding real problems”? [rather give my team problems to solve rather than solutions to implement]6. How has consulting changed over the last couple of years working the Covid?7. Any final thoughts on changes coming over the next 5 years?8. Another question?Well, we’ll wrap up there.Thank you for sharing your thoughts and experiences today.Notes:https://eyfinancialservicesthoughtgallery.ieJeff’s talk to ALI in March 2021 - https://www.youtube.com/watch?v=nuaOfQzFYmUBooks and models referenced included:• Team Topologies: https://teamtopologies.com/key-concepts• Book: Agile IT Organization Design | Thoughtworks - https://www.thoughtworks.com/insights/books/agile-it-organization-design• Cynefin Framework About - Cynefin Framework - The Cynefin Co - https://thecynefin.co/about-us/about-cynefin-framework/• Kniberg Product Ownership Video: Agile Product Ownership in a Nutshell - YouTube - https://www.youtube.com/watch?v=502ILHjX9EE• Jeremiah Lee: Spotify’s Failed #SquadGoals (jeremiahlee.com) - https://www.jeremiahlee.com/posts/failed-squad-goals/• SAFe: SAFe 5 for Lean Enterprises (scaledagileframework.com) - https://www.scaledagileframework.com/• LeSS: Overview - Large Scale Scrum (LeSS) - https://less.works/Credits and LicenseMusicTitle: ImpulseArtist: Ben PruntySource:https://www.benpruntymusic.com/License: Non-transferable license. Permission granted by Ben Prunty (personal letter)Cover ArtTitle: Pick and MixArtist: Conor Fitzpatrick; and Graphic Design: Allen HigginsSource: Fitzpatrick_Unamed.jpg -> PickAndMix-Name.pptxLicense: CC BY-NC-SA 4.0 (Permission granted by Conor Fitzpatrick (personal letter))Podcast LicenseDesign Talk (dot IE) CC BY-NC-SA 4.0The license can be viewed at https://creativecommons.org/licenses/by-nc-sa/4.0By taking part you give permission for your voice to be recorded, for the recording to be edited, and for it to be posted and published as a podcast.
3/3/2022

0163 - Aspects of Consulting with Shradha Shaw

Season 10, Ep. 163
Host(s) Tristan Flüchter and Sinead ClearyOur guest today is Shradha Shaw. Shradha is a Senior Analytics Consultant at Deloitte Ireland with experience in Business Intelligence and Data Transformation.Thank you for joining us, Shradha, can you start by telling us a little about yourself?1.Is the analyst role and the consultant role different?2.What do consultants do? [is being a consultant more about developing technology or strategy?]3.What does a day on a sprint look like?4.You're with a client and it becomes clear that they haven't identified the real problem...5.How do you cope with resistance on a project?6.Would you ever admit the limits of your knowledge?7.Where does design happen; is there room for design in consulting? [where or how does design and design action emerge?]8.Is consultancy usually time-boxed project-oriented or more open-ended and long-term?9.And finally; does consulting pose ethical challenges, how do you deal with them?Well on that note, I think we’ll wrap up there.Thank you for sharing your thoughts and experiences today.Notes:Shradha Shaw is a Senior Consultant within Deloitte Ireland’s Analytics & Cognitive team experience in Business Intelligence and Data Transformation across a range of sectors including Financial Services, Life Science and Public sector.AcknowledgementsMusicTitle: ImpulseArtist: Ben PruntySource:https://www.benpruntymusic.com/License: Non-transferable license. Use with permission by Ben Prunty.Cover ArtTitle: Pick and MixArtist: Conor Fitzpatrick; and Graphic Design: Allen HigginsSource: Fitzpatrick_Unamed.jpg -> PickAndMix-Name.pptxLicense: CC BY-NC-SA 4.0 (Permission granted by Conor Fitzpatrick (personal letter))Podcast LicenseDesign Talk (dot IE) CC BY-NC-SA 4.0The license can be viewed at https://creativecommons.org/licenses/by-nc-sa/4.0By taking part you give permission for your voice to be recorded, for the recording to be edited, and for it to be posted and published as a podcast.
3/2/2022

0162 - The Data Scientist as... with Christina Phillips

Season 10, Ep. 162
Host(s) Wenqiao Xu, Upama GhoshOur guest today is Christina Phillips. Christina is a senior lecturer in business analytics at Liverpool John Moores University and has worked in applied scienced research, problem solving, and solution development for industry.Thank you for joining us, Christina, can you start by telling us a little about yourself?1. Is data science more about statistics, application development or organisational change?2. Where do you see the role of data analysts or scientist fitting in to existing organisations?3. What needs to happen to make problem solving possible? – what are your go-to approaches when setting out to solve open-ended problems?4. Let’s say you're on a job and it becomes clear that they haven't identified the real problem...5. Can you talk about the different hats that analytics professionals need to wear: as technical expert, facilitator, change agent etc.6. Is failure ever an option?7. How do you handle the politics of being a consultant?8. Any thoughts on becoming a better communicator?9. What ethical concerns do consultants encounter?Well, we’ll wrap up there.Thank you for sharing your thoughts and experiences today.Notes:Christina Phillips: Senior lecturer business analytics at Liverpool John Moores University and visiting research fellow at Leeds University Business School.Co-chair of the Problem Structuring Methods special interest group at The OR Society (link)AcknowledgementsMusicTitle: ImpulseArtist: Ben PruntySource:https://www.benpruntymusic.com/License: Non-transferable license. Used with permission by Ben Prunty.Cover ArtTitle: Pick and MixArtist: Conor FitzpatrickGraphic Design: Allen HigginsSource: Fitzpatrick_Unamed.jpg -> PickAndMix-Name.pptxLicense: CC BY-NC-SA 4.0 (used with permission by Conor Fitzpatrick)Podcast LicenseDesign Talk (dot IE) CC BY-NC-SA 4.0The license can be viewed at https://creativecommons.org/licenses/by-nc-sa/4.0By taking part you give permission for your voice to be recorded, for the recording to be edited, and for it to be posted and published as a podcast.