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Voice Marketing with Emily Binder
"The Little Sins We Commit at Work" and $12,000 Coffee Story
Employee Monitoring and Trust: Management Tips, Marketing Takeaways
I examine the increasing trend of companies cracking down on minor employee infractions and the implications of such strict policies. Thoughts on the 10/30/2024 WSJ article about Payhawk. I highlight stories from companies like Meta, Ernst & Young, and Target, explaining the negative impact of an overly monitored work environment.
By contrasting Payhawk culture with examples of trust and autonomy, I emphasize the importance of treating employees as responsible adults to foster a more engaged and innovative workforce. Drawing from two personal career stories: $12k coffee and Tomatis music therapy center job:
When you raise the bar, people will meet it.
(00:00) In the news: workplace sins and employer crackdowns
(01:18) Examples of employee infractions (expense accounts, meals, printing)
(02:08) The impact of trust in the workplace
(03:01) $12,000 coffee story
(03:41) Lessons from the music therapy job
(05:52) Pendulum of workplace culture
(08:33) Importance of employee autonomy
(15:07) Product return policy- Amazon lessons
(16:10) Zappos culture inspo: Stage 5 Tribe ("Tribal Leadership")
Links mentioned:
WSJ article: The Little Sins We Commit at Work—and the Bosses Who Are Cracking Down
"Never Split the Difference" by Chris Voss
"Alchemy: The Surprising Power of Ideas That Don't Make Sense" by Rory Sutherland
My podcast tools:
- Record: emilybinder.com/riverside
- Edit with AI: emilybinder.com/descript
- Shop my gear: beetlemoment.com/gear
Hire me:
Speaking: emilybinder.com/speaking
Coaching: emilybinder.com/call
Bring me into your next meeting: thinkersone.com/emilybinder
Connect:
This podcast | My website | Beetle Moment Marketing | LinkedIn | X | Instagram | TikTok | YouTube | Email updates
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Going Out of Style? 'Verb-Your-Noun' Taglines. What You Can Learn from Famous Slogans
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