Walk and Talk Improvement


Empowering and enabling patients

Season 1, Ep. 1

The importance of patient partners:

Summary: This episode focuses on partnering with patients, service users and carers. You’ll hear more about how to capture patient stories and why they matter to our healthcare services. Topics include: learning and applying quality improvement, capturing the voice of service users and how patients, service users, carers & their families can become active participants in improving health services. (Please note this episode was recorded virtually with patient partners.)

Hosts: Clifford Mitchell, Regional Senior Improvement Advisor, (HSCQI Northern Ireland); Dave Milliken, Patient Partner

Guests: Carol McCullough, Linda Craig, Dr John Fitzsimons, Bernie O’Reilly

Connect with us @NationalQPS and @HSCQI



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