Walk and Talk Improvement

  • 16. From Error to Excellence: a nurse's clinical audit journey

    47:35
    Close your eyes and imagine this: You’re a surgical nurse in general theatre. It’s the end of a long shift and you’re scrubbed in for your last case. The surgeon has closed up the patient when you realise the instrument count is incorrect and the patient is now already in recovery. What do you do next?In episode 16, we hear from Teresa Donnelly, who shares how this incident in general theatre started her clinical audit journey. Teresa has since revolutionised the culture of general theatre at Sligo University Hospital, improving both patient and staff safety.Featuring: Teresa Donnelly, Director, HSE Centre of Education for Nursing and Midwifery, Sligo Leitrim W Cavan.Hosted by Selene Daly, Clinical Audit Facilitator, HSE National Centre for Clinical Audit. Co-produced by Sheema Lughmani.
  • 15. Perfectionism and Patient Safety with Professor Eva Doherty

    31:50
    What does perfectionism look like to you? At some point in our lives we all have experienced perfectionism in some way or another. In the extreme, perfectionist qualities can lead to significant stress and anxiety on the individual and on the team. In this episode, Professor Eva Doherty Eva speaks with us about perfectionism in the workplace and the impact it can have on ourselves, our relationships, and patient safety.Hosted by: Juanita Guidera, Programme Manager - Staff Engagement for Quality, National Quality and Patient Safety Directorate, HSECo- produced with: Sheema Lughmani, Digital Communications Officer, National Quality and Patient Safety Directorate, HSE 
  • 14. Margaret Murphy - life with Kevin and the beginnings of patient partnership

    58:05
    If you work in patient safety, you may have heard the name Margaret Murphy. She is one of the first patient partners in Ireland and has spent her life advocating for patients, their families and healthcare staff. Margaret is the External Lead Advisor for the WHO’s World Alliance for patient safety, a network of 400 patient safety champions from 52 countries. She is the founding member of Patients for Patient Safety Ireland.Margaret shares how she has coped with the loss of her son Kevin Murphy due to a medical error and how she used this experience for change across healthcare. In this powerful episode, Margaret speaks about what transparency and openness would have meant for her family, what it felt like to finally be heard and her thoughts on how patient partnership is improving care in Ireland.Hosted by: Dr Maureen Flynn, Director of Nursing, Office of the Nursing and Midwifery Services Director (ONMSD), HSE.Co-produced with Sheema Lughmani, National Quality and Patient Safety Directorate, HSE.
  • 13. Reducing and managing sepsis - what do you need to know as a healthcare professional?

    24:31
    As a healthcare professional, you’ll likely have heard the public awareness campaign for sepsis. You may be wondering what are the latest resources and tools to help you identify or diagnose the symptoms of sepsis and what you can do to improve patient outcomes. Join our guest Denise McCarthy, Assistant Director of Nursing for Sepsis to hear more.Hosted by: Juanita Guidera, Programme Manager - Staff Engagement for Quality, National Quality and Patient Safety Directorate, HSECo- produced by: Sheema Lughmani, Digital Communications Officer, National Quality and Patient Safety Directorate, HSE
  • 12. Could it be sepsis?

    39:46
    What do you need to know about sepsis as a patient, carer or parent? How can you reduce your risk of getting sepsis? Join our guests Maeve Murphy, a busy working mother of three and a sepsis survivor and Denise McCarthy, an Assistant Director of Nursing for Sepsis, HSE to find out more.Hosted by: Juanita Guidera, Programme Manager - Staff Engagement for Quality, National Quality and Patient Safety Directorate, HSECo- produced by: Sheema Lughmani, Digital Communications Officer, National Quality and Patient Safety Directorate, HSE
  • 11. Embracing the Unknown: In conversation with Professor Helen Bevan

    40:19
    Engagement is the heart of building a culture of quality and patient safety. But how can we successfully engage with patients and staff to improve safety?In this episode, we speak with Professor Helen Bevan on inspiring creativity and innovation to help improve safety and quality of care. Helen is currently a professor of health and care improvement at the University of Warwick, and a strategic adviser to the NHS Horizons team. She has spent more than three decades leading and facilitating many improvement initiatives.We hope this episode encourages you in your own work and ignites your creativity.Hosted by: Juanita Guidera, Programme Manager - Staff Engagement for Quality, National Quality and Patient Safety Directorate, HSE(thumbnail illustration of Helen Bevan: Duncan Smith; BMJ 2018;362:k2467)
  • 10. Part 2: Bearing Witness: through life and death

    46:41
    This episode continues the conversation on the impact of patient partnership on the development of the HSE National Clinical Guidelines for Post Mortem Examination Services. In this episode, we speak with Mary Vasseghi and Christine Fenton, who share an insight into their lives, motivation and experience as patient partners.Through their stories, we explore what you can do to have meaningful and real engagement with patient partners.Featuring:Mary Vasseghi, Patient Partner, Patients for Patient Safety IrelandChristine Fenton, Patient Partner and Service UserHosted by: Juanita Guidera, Programme Manager - Staff Engagement for Quality, National Quality and Patient Safety Directorate, HSE
  • 9. Deconditioning: Patient Harm Hidden in Plain Sight

    39:12
    Deconditioning is a harm hidden in plain sight. It may be 10 or 100 times more prevalent than falls or pressure ulcers.In this episode of “Walk and Talk Improvement” we discuss how through deconditioning, we are unintentionally “killing patients with kindness”. Our three guests are nursing leaders who are spearheading social movements across the world to help prevent deconditioning and encourage us to invest in our older selves.Featuring:Professor Brian Dolan, OBE, Director, Health Service 360Deirdre Lang, Director of Nursing/National Lead for Older Persons Services, Office of the Nursing and Midwifery Services Director, Health Services ExecutiveCaroline Lecky, Nurse Consultant for Care homes, Public Health Agency, Northern Ireland.Hosted by:Dr Maureen Flynn, Director of Nursing with the National Quality and Patient Safety Directorate and the Office of Nursing and Midwifery Services Director, Health Services Executive.
  • 8. Bearing witness: through life and death

    43:34
    In this episode, we explore the impact of patient partnership on the development of the HSE National Clinical Guidelines for Post Mortem Examination Services, why patient partners become involved and what you can do as a leader to create meaningful engagement.Featuring: Professor Linda Mulligan, Chief State PathologistMairie Cregan, member of Patients for Patient Safety IrelandHosted by: Juanita Guidera, Programme Manager - Staff Engagement for Quality, National Quality and Patient Safety Directorate, HSE”
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