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202. The Invisible Brand, with William Ammerman
09:59William Ammerman chats about his amazing book "The Invisible Brand," which ranges from AI to Aristotle, psychotechnology to Star Trek TriCorders!
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201. Team of Teams, reviewed by Carole Archer
10:12Carole Archer, Senior Customer Engagement Manager, Ricoh Europe, reviews Team of Teams by General Stanley McCrystal, and answers The Big Question: are there any genuine business lessons in a book like this? Yes, including the curious 'Lead Like a Gardner.' Listen in to know more, and buy the book https://www.amazon.co.uk/Team-Teams-Rules-Engagement-Complex/dp/0241250838/110. Using Behavioral Science in Marketing, with Nancy Harhut
10:27Nancy Harhut delivers amazing insight into how behavioral science applies directly to marketing, turning instinctive responses into action! Buy the book https://www.amazon.co.uk/Using-Behavioral-Science-Marketing-Instinctive/dp/1398606480/109. Audacious Goals, Remarkable Results, with Brad Borkan
09:15Ten minutes with Brad Borkan talking about his book, co-authored with David Hirzel, "Audacious Goals, Remarkable Results." Brad explores what it takes to get things done even in the face of extraordinary diversity, looks at decision-making, and considers how the lessons may be carried over into business life. Buy the book https://www.amazon.co.uk/Audacious-Goals-Remarkable-Results-Resilience/dp/1945312149/108. The Customer-Base Audit, with Professor Peter Fader
09:50Professor Peter Fader talks about the ideas and impact of his book The Customer-Base Audit. Listen in to learn more about how truly understanding your customers with a series of baseline metrics. The customer-base audit will help you answer questions such as: -- How healthy is your customer base? How realistic are your growth objectives? -- How do your customers differ in terms of their behavior and value? -- How has the quality of your customers changed over time? -- What changes in customer behavior lie behind period-to-period changes in firm performance? -- What is important to your high-value customers? Which products help you acquire and retain your best customers? Buy the book https://www.amazon.co.uk/Customer-Base-Audit-Journey-Customer-Centricity/dp/161363160X/107. Influencer Marketing Strategy, with Gordon Glenister
09:58Author Gordon Glenister talks about the ideas and impact of his book Influencer Marketing Strategy: How to Create Successful Influencer Marketing. The big question: is it worth reading? Buy the book https://www.amazon.co.uk/Influencer-Marketing-Strategy-Create-Successful/dp/1789667259/106. Digital Branding: A Complete Step-by-Step Guide to Strategy, Tactics, Tools and Measurement, with Daniel Rowles
09:53Author Daniel Rowles talks about the key elements in his book Digital Branding: A Complete Step-by-Step Guide to Strategy, Tactics, Tools and Measurement. The big question: is it worth reading? Buy the book https://www.amazon.co.uk/Digital-Branding-Step-Step-Measurement/dp/1398694142/