Patrick Daly Interlinks Podcast
The Machine that Changed Retail
In this episode, my colleagues from the Society for the Advancement of Consulting (SAC), David Ogilvie from David Ogilvie Associates, in Brisbane, Australia and Diane Garcia from Lorraine Consulting in Portland, Oregon in the United States join me in a conversation with Professor Sanchoy Das, professor of Mechaniucal and Industrial Engineering at the New Jersey Institute of Technology to discuss some of the key concepts from his book Fast Fulfillment: The Machine that Changed Retail.This is a very timely and apposite publication given the way e-commerce has exploded across the world as retailers have sought ways to adapt to the challenges posed by COVID including store closures, limited capacity, staff shortages, social distancing and myriad other restrictions.In his book, Professor Das goes far beyond the the superficial commentary about e-commerce growth and future projections and digs deep into the concepts, tools and capabilities that retailers will need to master if they want to build a fulfillment machine that will enable them to be truly successful in the e-commerce business. Ever heard of S-Fulfillment and O-Fulfillment, the E-Commerce Transfer Function, Alpha, Sigma and Gamma Automation, and Brownian Flow? If not, tune in and find out how understanding these concepts are key to success in e-commerce fulfillment.
Digital Supply Chain Solutions in Warehousing and Distribution
In this episode we talk to Bernard Hor, Founder and Group CEO of the Hatio Group, who joins us from Kuala Lumpur in Malaysia. The Hatio Group is a technology business founded in South Korea specialising in digital solutions for warehousing & network distribution management. Since 2012, Hatio has a proven track record of envisioning and delivering major transformational change, cost reduction and operational improvement programs. At Hatio, Bernard leads a strong team of software engineers, project managers, and designers on large scale digital transformation projects in the telecommunications, healthcare, supply chain & logistics industry.In this conversation we chat about Bernard's career and the founding of a technology start-up providing digital solutions to a traditional sector of the bricks-and-mortar economy, how the business has developed since its inception, what the future holds and what Bernard likes to do when immersed in his work.
The Value of Executive and Team Coaching
In this episode we talk with Cheryl Hudgins Williams, CEO of Hudgins Wiliams Associates a Maryland based consulting firm providing expert marketing communications consulting for organizations as well as career and executive coaching for individuals.Cheryl also serves as a senior consultant at Tecker International a leader in association consulting for over three decades. Cheryl's professional experience extends to over 50 countries and in this interview we discuss the value that companies can derive from of investing time and money in C-Suite and team coaching as well as touching on her international experience and getting her views on the latest turbulence in globalization and its effects on international business.
Transforming Supply Chains
In this episode we talk to John Gattorna, founder, and principal of Gattorna Alignment, aboutique advisory firmbased in Sydney, Australia. At Gattorna Alignment, John works with selected clients from around the world to help them develop customer-focused and innovative supply chain strategies.John's career stretches back over several decades and includes executive roles in the corporate sector, academic research, university professorships, the authoring several books and, of course, expounding thought leadership in supply chain through his advisory practice. In this interview we first look back at John's career milestones and how they have come to shape his view and conceptualization of supply chains today. We then move on to explore some of the key concepts from his latest book Transforming Supply Chains: Realign Your Business to Better Serve Customers in a Disruptive World such as dynamic alignment, outside-in design, and tailored supply chains for flexibility.Never before has the mission to develop and implement innovative supply chain solutions been so critical as it is today as our economies emerge battered from the impact of COVID and we face into doing a lot of the heavy lifting on the road to decarbonize our global economies in the coming few years.I am thoroughly delighted and privileged to explore these topics with John Gattorna, widely acknowledged as being one of the most respected supply-chain thought leaders in the world today.
Turbulence in International Supply Chains and Logistics
In this episode we talk to Xavi Sanz, Branch Manager of the Hangzhou (China) Office of Across Logistics, an international logistics operator and freight forwarder. Xavi is originally from Barcelona in Spain, and through his career he has lived, studied, or worked in several countries including the US, Denmark, Singapore and China.Likewise, Across Logistics, a Spanish logistics company providing services in airfreight, sea freight, road freight and rail freight, as well as customs brokerage, warehousing and distribution logistics, is truly international with offices or joint venture partnerships in Europe and Asia giving the company a wide reach in countries such as the Netherlands, China, Cambodia, India, Indonesia, Malaysia, South Korea, Taiwan, Thailand, and Vietnam.Given the challenges that both manufacturing and distribution companies have been experiencing in Europe over the last year with their inbound logistics from Asia, I am looking forward very much to finding out from Xavi what the latest developments are in this area and what businesses should be considering as they plan their logistics operations to support their business strategies for 2022.
Climate Change and Logistics
In this episode we talk to Alan McKinnon, Professor of Logistics at Kuehne Logistics University, Hamburg, and Professor Emeritus at Heriot-Watt University in Edinburgh.Alan has been researching and teaching in freight transport and logistics for over 40 years and has published extensively in journals and books on many different aspects of the subject and much of his recent research has focused on the links between logistics and climate change.This is very apposite right now given that freight transport in all its guises by land, sea and air and the associated facilities such as terminals and warehouses are among the major contributors to global emissions and the COP 26 UN Conference on Climate Change gets underway in Alan’s native Scotland this very week.In this episode Alan and I discuss how the freight transport industry will change in the coming years as it transforms itself to the reality of a low carbon future while continuing to support the modern economies and standards of living that we have become accustomed to.
Fast Fulfillment: The Machine that Changed Retailing
In this episode we talk to to Sanchoy Das, Professor of Mechanical and Industrial Engineering at the New Jersey Institute of Technology in the US and author of the book Fast Fulfillment: The Machine that Changed Retailing.This is an extremely timely publication, given the way so many businesses around the world have had to embrace online retail to survive and thrive through the period of the COVID pandemic. Indeed, many have made a virtue out of the necessity that has fueled new thinking and new strategies among retailers regarding the place of online retail in their business models as they realise that it is very different in an operation and commercial sense from what they have been accustomed to up to now.Sanchoy's book is fascinating and takes a detailed look at the paradigm shift ongoing in retail logistics focusing on the very necessary condition of speed and how this can be achieved through physical and digital innovation. If you want to learn how, in a practical operational way, to build a fast fulfillment machine for your own business, then this book by Sanchoy Das is a must-read for you.
Export Diversification to Emerging Markets
In this episode we talk to Kathryn Reed, partner at Uniconsult-Wick & Partner. Kathryn is an international sales and marketing consultant with over 20 years’ experience developing niche products in emerging markets. She helps small and medium companies to break through international barriers, creating successful entrepreneurs in a thriving global marketplace.Kathryn is originally from UK but has lived and worked in Austria for many years and her main focus is on countries east of Austria, Eastern Europe, Near East but especially Asia.Kathryns views and experience should be of keen interest to exporting SMEs looking to diversify export markets in the wake of Brexit and other shocks.
Supply Chain Resilience through Strong Relationships
In this episode we talk Dr Edward Sweeney, Professor of Supply Chain Management, at the Centre for Logistics and Sustainability at Heriot-Watt University, in Edinburgh, Scotland. On this show, we have been talking with guests from around the world about the importance of international supply chains since long before the COVID pandemic. Right now however, and because of the supply chain crisis, the supply chain suddenly appears to be of huge interest to everyone including politicians, the mass media and the average person in the street. All are concerned about shortages, rising prices and what the future might hold.Edward joins us on the show in this episode for the second time and I have asked him back precisely because of this new and heightened profile of international supply chains so that he can help us to understand what exactly is going on and what might be coming next.