Patrick Daly Interlinks Podcast
The Deadly Sins of ERP Implementation
In this episode of Interlinks I talk to to David Ogilvie, Principal at David Ogilvie Consulting in Brisbane, Queensland in Australia.In his work with his business clients David works with CEOs and CFOs to transform their business operations helping them to maximise their ERP investments, the Enterprise Resource Planning software systems that many businesses use to organise, coordinate and plan their business operations.David is this year's winner of the Society for the Advancement of Consulting’s (SAC) Corrie Shanahan Memorial Award for Creativity and Innovation in the profession of Consulting.In this conversation we talk about David's career, how his clients are better off after working with him, and we explore some of his views on what is going on in the wider world of business as we face into a period of rising prices and interest rates around the world.
Events, Shocks, Trends and the Supply Chain
In this episode of the Interlinks podcast I am joined again by my colleagues from the Supply Chain Special Interest Group of the Society for the Advancement of Consulting (SAC) to review some of the events and shocks that have impacted supply chains during 2022 and how these events sit within the context of the overarching long-term trends that are driving supply chain strategies such as demographics, technology, and the energy transition among others.Shocks and events such as the war in Ukraine, the pandemic and Brexit, among other may feel like they have appeared out of nowhere, but these events are taking place within the context of overarching trends that are unmoved by these short-term shocks and events. This provides us with another perspective on how to react and devise successful supply chain strategies as we look to the future.Joining me in this episode of the show to discuss all of this are :Diane Garcia, president of Lorraine Consulting based in Phoenix ArizonaLisa Anderson, president of LMA Consulting, joining us from the Los Angeles metro area in California.
Talking Logistics and Supply Chain with Martin Christopher
In this episode of linterlinks we talk to Martin Christopher, Professor Emeritus at Cranfield University in the UK where he has been instrumental in building the renowned Centre for Logistics and Supply Chain Management.After leading the centre for over twenty years Martin now dedicates himself to a wider portfolio of activities including the creation and dissemination of knowledge in the field of logistics and supply through published works, executive development, speaking and thought leadership.Among his books are included the titles Marketing Logistics and Logistics and Supply Chain Management as well as several others on dealing with Procurement Strategy, Business Relationships, Operations and Humanitarian Logistics.Martin is probably best known for his ideas and concepts in relation to the importance of the nexus between logistics and marketing and his key insight that it is actually supply chains that compete and not companies. In this conversation, Martin and I discuss these ideas as well as taking a broader look at the past, present, and future of the supply chain.
Introducing the New Institute of Sustainable Trade
In this episode of Interlinks we will be chatting with Simon McKeever, CEO of the Irish Exporters Association.The Irish Exporters Association, or IEA as it is more commonly known, plays a significant role in support of the activities of all types of companies exporting from Ireland and Simon and I discussed that in some detail previously on Interlinks in 2019 in an episode that you can find in the podcast archive. In this conversation however, Simon and I talk about something different, the recent launch of a new professional membership and education institute offering education, networking, and professional development opportunities to international trade professionals, with a focus on preparing for a more sustainable future. This new body, the Institute of Sustainable Trade or IST has been conceived, developed, and launched this year by Simon and his team at the IEA. In this episode we discuss the purpose, objectives, target audience and rationale for the launch of the Institute of Sustainable Trade at this point in time.
Australia's Leading Financial Concierge and CEO Wingman
In this episode of Interlinks we talk to Evan Bulmer, from Adelaide in South Australia, who is described as Australia’s leading financial concierge and CEO wingman.Evan has 25 years’ experience in business, assisting and advising others, through coaching and consulting services to business owners, management teams, and executives. His focus is on strategic implementation and measurable actions which sees his clients gain clarity, vision, and the tools required to activate successful operating behaviours and procedures. He is the author of the book Numbers That Matter and is a member of the exclusive Pacific Rim Growth Cycle within the Alan Weiss community, and is one of only four Australians to be inducted into the USA Million Dollar Consulting Hall of Fame. Evan is a much sought after expert on Strategy to Cash (™) which has helped his clients generate a combined $500 million+ through the growth of their businesses.
Thinking Short-Term and Long-Term About Your Business
Recent years have been very challenging for business leaders and strategists around the world to think about and strategise for their businesses as a succession of events including political upheavals, trade wars, pandemics, natural disasters, shooting wars and inflation spikes have unfolded one after the other without respite or any apparent return to so called normality.In effect there that there is no normal anymore and the idea of getting back to normal just doesn’t seem to make sense any longer.Nonetheless as business owners and managers we still need to think about the future, both short term and long term, and we need to take strategic decisions for our companies to ensure that they can continue to develop and grow, as well as adapt to the unfolding future circumstances whatever these turn out to be.How can we do this most effectively given the volatility and unpredictability of events and how are others coping with this reality?To explore this question in this episode of Interlinks, I am delighted to be joined by three of my colleagues from the Supply Chain Special Interest Group of the Society for the Advancement of Consulting:Elizabeth Warren, President and CEO of Dialed-In Partners, based in Sn Pedro in the Greater Los Angeles area in California;David Ogilvie, founder and principal of David Ogilvie Associates in Brisbane Australia;Diane Garcia, president of Lorraine Consulting based in Phoenix Arizona.
Creating Sales Seals Special Forces
In this episode of Interlinks we talk to Alexander Nowroth, partner at the Dusseldorf based Management Consulting company Lebenswerk Consulting Group.Alex has joined twice before on the show to talk about his consultancy business and also to speak about one of his areas of expertise, Ocean Freight, during the acute crisis this time last year in that area.For this episode, I have asked Alex to come back and talk to us about his core area of expertise which is Sales and his proprietary Seals Sales Program.In good times and bad, all organisations whether they provide products, services or both to their customers, are always looking to increase their sales performance because, of course, without sales, there can be no business.In this conversation, Alex explains how he works with sales organizations to help them save 30% to 40% on overheads while at the same time increasing their sales revenue.
Decision Intelligence in the Supply Chain
In this episode of Interlinks I talk to Fred Laluyaux, CEO of Aera Technology, headquartered in Mountain View, California in the heart of Silicon Valley working to transform the future of work through the practical application of Decision Intelligence. Founded in 2017, Aera has a global team that serves customers throughout the world, including the UK and Europe, Asia-Pacific, and North America. Aera works with many of the largest worldwide brands in consumer packaged goods, food and beverage, healthcare and life sciences, manufacturing, and more. Fred is a thought leader on the future of work and Decision Intelligence for the enterprise. He is also a technology and startup advisor to hedge funds and financial institutions, as well as an investor and active Board Member of several start-ups in the US and Europe.This is a fascinating and fast developing space with major strategic implications for the future of global supply chains.
Inflation Busting Strategies
In this episode of Interlinks my colleagues from the SAC Supply Chain Special Interest Group and I discuss some inflation busting strategies that businesses can undertake quickly and effectively to work through current challenges while staying on track for the longer-term future.This conversation arose after I was struck recently while listening to the Irish economist, David McWilliams, on his own podcast, when he said something along the lines of that the bottlenecks and queues that we have been seeing at airports around Europe this summer are a physical manifestation of inflation.In essence, he was saying that when demand outstrips capacity like this, we get shortages, bottlenecks, falling productivity and rising prices - in effect, the queues are, as McWilliams suggested, the physical manifestation of inflation.Consequently, looking at things from a logistics operations point of view, as we would as supply chain professionals, I figured that looking for opportunities to remove bottlenecks and improve productivity is going to be a great way for companies to combat and beat inflation over time.From my own consultancy work with clients across manufacturing, distribution and logistics services, I know that I have yet to meet a company that couldn’t identify in half an hour myriad opportunities to unblock bottlenecks and improve productivity in their processes and operations.I figured also that those companies that could do this more successfully than their competitors at a time of high inflation have a great opportunity to gain two types of advantage. On the one hand, if prices are rising in their sector they may opt to rise prices also and increase their margin or, on the other hand, they may aim to keep their prices more competitive and gain market share or indeed a bit of both.Therefore, for those companies that understand the concept in physical and operational terms, rather than some abstract and mysterious force from without – this bout of inflation might in reality be a golden opportunity.Discussing this topic with me on this episode are my colleagues from the Supply Chain Special Interest Group of the Society for the Advancement of Consulting Lisa Anderson, President of LMA Consulting in Los Angeles in California and Antonio Zrilic, president of Logiko Consulting in Zagreb, Croatia.