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10 Hats - The Institute of General Practice Management Podcast


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  • 10. Episode 20 - Starting 2026 with the IGPM

    36:42||Season 2, Ep. 10
    This month, Kay, Ceri, Ed and Robyn join Ali for a discussion on their New Year resolutions, accreditation and upcoming activities. Kerryann and Sarah, the IGPM PCN Representatives, also pop in for a chat about the issues facing PCN Managers at the moment, and why the IGPM is important for them, 0:29 Intro3:00 Regional Rep meeting7:00 BMA Survey8:00 Contract chat9:00 Meet our PCN Representatives19:00 New Year resolutions22:00 Accrediation and dispensing28:00 What does IGPM mean to your GPs33:00 National Practice Manager dayIf you'd like to visit the IGPM Southern Conference, Book hereHear Ceri and Ed present at Best Practice this February, book here

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  • 9. Episode 19 - November updates 2025

    28:16||Season 2, Ep. 9
    Ali is joined by Ceri, Adrian, Robyn and Dominque (Nicki) Walker the new National Lead for Wales. 0:10 Welcome0:50 Meet Nicki11:00 CQC Survey15:00 Ombudsman17:50 Online access

  • 8. Episode 18 - PMs are the linchpin of general practice

    27:03||Season 2, Ep. 8
    We welcome Ed Kennedy, Robyn Clark, Ceri Chaplin and Adrian Down to chat about the latest happenings in primary care. Regional representative Peter Maynard also joins us to talk about hosting our new member Teams drop-ins. 0:10 Intro0:30 Online consultations16:00 Digital considerations17:40 Peter Maynard talks about member drop-ins19:10 Meeting Dr Evans24:00 IGPM WalesTo contact your local representative or to join the IGPM, email info@igpm.org.uk.

  • 7. Episode 17 - Managing the upcoming contract changes

    22:56||Season 5, Ep. 7
    Join Ali, Ed, Kay and Ceri for this new episode talking about the new contract changes. 0:10 Intro0:22 1st October,...11:00 Dispensary Managers22:00 LGBTQ induction24:00 Support drop ins

  • 5. Episode 16 - Pride month, CQC and regulation of Practice Managers

    22:04||Season 2, Ep. 5
    Ali is joined by Ceri Chaplin, Adrian Down, and Kay Keane to talk about the importance of Pride month, the new IGPM LGBTQA toolkit and how Kay coped with a CQC inspection.0:15 Intro1:20 Pride month highlights10:00 CQC experience for Kay15:00 CQC and the IGPM17:50 RegulationLink to LGBT Foundation

  • Episode 15 - Meet the new IGPM directors

    26:36|
    In this new podcast, Ali chats to the three new IGPM Directors - Ceri Chaplin, Adrian Down, and Ed Kennedy to find out about their journeys in practice management, and how they see the IGPM evolving. We also talk about the importance of downtime and why all PMs should be accredited. 0:15 Intro1:00 Meet the new directors11:00 What are the main areas of focus for the year ahead?16:50 Switching off and protecting your wellbeing22:00 Accreditation25:00 CloseIf you'd like us to cover a topic on the podcast, please email info@igpm.org.uk

  • 3. Episode 14 - March 2025

    29:13||Season 2, Ep. 3
    Ali is joined by Directors Kay and Robyn alongside National Leads for England (South and North) Peter Maynard and Mike Neville, with Sam Alley Membership Officer, to talk about everything in general practice over the last month. 0:01 Intro2:01 Contract7:01 What does this mean for PCNs12:00 NLW/NI17:50 NHSE20:00 QOF changes22:00 Advice and Guidance28:00 Accreditation30:00 See you next time
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