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12. Episode 22 - Another busy week for Managers in General Practice
23:18||Season 2, Ep. 12This month, Ali is joined by Ceri, Kay and Robyn on the back of the DDRB and news of new CQC inspection formats, to digest and discuss what we know so far!0:10 Intro0:50 DDRB14:40 CQC inspections17:55 IGPM Safe House21:30 PM dayIf you'd like to join the IGPM Southern Conference - book here.
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11. Episode 21 - Diving into the 26/2027 contract with the IGPM
29:17||Season 2, Ep. 11This month, Ali is joined by Ed, Kay and Robyn to share a deeper insight into the details of the contract letter, the IGPM involvement in the discussions and much more. 0:01 Intro0:30 Introducing our guests1:00 A big moment for practice management5:10 Breaking down the details5:20 GP recruitment payment11:20 What does this mean for PCNs and ARRS?12:30 Advice and Guidance change20:20 Funding22:50 Same day access28:00 We'll keep speaking up for you. If you're not an IGPM please do visit https://www.igpm.org.uk/
10. Episode 20 - Starting 2026 with the IGPM
36:42||Season 2, Ep. 10This month, Kay, Ceri, Ed and Robyn join Ali for a discussion on their New Year resolutions, accreditation and upcoming activities. Kerryann and Sarah, the IGPM PCN Representatives, also pop in for a chat about the issues facing PCN Managers at the moment, and why the IGPM is important for them, 0:29 Intro3:00 Regional Rep meeting7:00 BMA Survey8:00 Contract chat9:00 Meet our PCN Representatives19:00 New Year resolutions22:00 Accrediation and dispensing28:00 What does IGPM mean to your GPs33:00 National Practice Manager dayIf you'd like to visit the IGPM Southern Conference, Book hereHear Ceri and Ed present at Best Practice this February, book here
9. Episode 19 - November updates 2025
28:16||Season 2, Ep. 9Ali is joined by Ceri, Adrian, Robyn and Dominque (Nicki) Walker the new National Lead for Wales. 0:10 Welcome0:50 Meet Nicki11:00 CQC Survey15:00 Ombudsman17:50 Online access
8. Episode 18 - PMs are the linchpin of general practice
27:03||Season 2, Ep. 8We welcome Ed Kennedy, Robyn Clark, Ceri Chaplin and Adrian Down to chat about the latest happenings in primary care. Regional representative Peter Maynard also joins us to talk about hosting our new member Teams drop-ins. 0:10 Intro0:30 Online consultations16:00 Digital considerations17:40 Peter Maynard talks about member drop-ins19:10 Meeting Dr Evans24:00 IGPM WalesTo contact your local representative or to join the IGPM, email info@igpm.org.uk.
7. Episode 17 - Managing the upcoming contract changes
22:56||Season 5, Ep. 7Join Ali, Ed, Kay and Ceri for this new episode talking about the new contract changes. 0:10 Intro0:22 1st October,...11:00 Dispensary Managers22:00 LGBTQ induction24:00 Support drop ins
5. Episode 16 - Pride month, CQC and regulation of Practice Managers
22:04||Season 2, Ep. 5Ali is joined by Ceri Chaplin, Adrian Down, and Kay Keane to talk about the importance of Pride month, the new IGPM LGBTQA toolkit and how Kay coped with a CQC inspection.0:15 Intro1:20 Pride month highlights10:00 CQC experience for Kay15:00 CQC and the IGPM17:50 RegulationLink to LGBT Foundation