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10 Hats - The Institute of General Practice Management Podcast
Episode 11 - July for the IGPM
Season 1, Ep. 11
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This month Ali, Kay and Robyn talk about what's been happening since the election, the latest from the WhatsApp groups, and news on what we've got planned for the rest of the year.
0:10 Intro
0:38 The data outage!
2:50 Post election chat
4:50 CQC news
13:00 Question from member
16:00 Upcoming webinar
19:00 Shows
For Management in Practice book here
For our webinar with the GPC and AISMA on 7th August, please book here
More episodes
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9. Episode 19 - November updates 2025
28:16||Season 2, Ep. 9Ali is joined by Ceri, Adrian, Robyn and Dominque (Nicki) Walker the new National Lead for Wales. 0:10 Welcome0:50 Meet Nicki11:00 CQC Survey15:00 Ombudsman17:50 Online access
8. Episode 18 - PMs are the linchpin of general practice
27:03||Season 2, Ep. 8We welcome Ed Kennedy, Robyn Clark, Ceri Chaplin and Adrian Down to chat about the latest happenings in primary care. Regional representative Peter Maynard also joins us to talk about hosting our new member Teams drop-ins. 0:10 Intro0:30 Online consultations16:00 Digital considerations17:40 Peter Maynard talks about member drop-ins19:10 Meeting Dr Evans24:00 IGPM WalesTo contact your local representative or to join the IGPM, email info@igpm.org.uk.
7. Episode 17 - Managing the upcoming contract changes
22:56||Season 5, Ep. 7Join Ali, Ed, Kay and Ceri for this new episode talking about the new contract changes. 0:10 Intro0:22 1st October,...11:00 Dispensary Managers22:00 LGBTQ induction24:00 Support drop ins
5. Episode 16 - Pride month, CQC and regulation of Practice Managers
22:04||Season 2, Ep. 5Ali is joined by Ceri Chaplin, Adrian Down, and Kay Keane to talk about the importance of Pride month, the new IGPM LGBTQA toolkit and how Kay coped with a CQC inspection.0:15 Intro1:20 Pride month highlights10:00 CQC experience for Kay15:00 CQC and the IGPM17:50 RegulationLink to LGBT Foundation
Episode 15 - Meet the new IGPM directors
26:36|In this new podcast, Ali chats to the three new IGPM Directors - Ceri Chaplin, Adrian Down, and Ed Kennedy to find out about their journeys in practice management, and how they see the IGPM evolving. We also talk about the importance of downtime and why all PMs should be accredited. 0:15 Intro1:00 Meet the new directors11:00 What are the main areas of focus for the year ahead?16:50 Switching off and protecting your wellbeing22:00 Accreditation25:00 CloseIf you'd like us to cover a topic on the podcast, please email info@igpm.org.uk
3. Episode 14 - March 2025
29:13||Season 2, Ep. 3Ali is joined by Directors Kay and Robyn alongside National Leads for England (South and North) Peter Maynard and Mike Neville, with Sam Alley Membership Officer, to talk about everything in general practice over the last month. 0:01 Intro2:01 Contract7:01 What does this mean for PCNs12:00 NLW/NI17:50 NHSE20:00 QOF changes22:00 Advice and Guidance28:00 Accreditation30:00 See you next time
2. Episode 13 - February 2025
31:46||Season 2, Ep. 2Ali is joined by Kay, Robyn and Nicola to discuss the consultation on the regulation of managers, saying goodbye to Nicola, and the upcoming webinars for 2025. It's never been a better time to be an IGPM member and gain that all important accreditation. 00:10 Intro01:30 Nicola's news10:20 Why accreditation matters18:00 The mountain of NHS guidance24:40 White paper launch at parliament29:30 WebinarsIf you're a member and you'd like to sign up for the webinar, please email info@igpm.org.uk
1. Episode 12 - October 2024
30:39||Season 2, Ep. 1We're back after our summer break! Ali is joined by Kay and Robyn to talk about the hive of activity over the past couple of months. Mike also shares why you should make a date to meet us in London next month for the Guidelines management stream. 0:10 Introductions1:40 The current state of primary care5:00 Residential coding letter12:15 Single word ratings16:28 PCN DES23:00 Mike talks finance at Guidelines24:20 Join us at Guidelines for a new management stream25:00 Question from a member on managing menopause in the workplace28:40 AccreditationTo attend Guidelines Live - If you’re an IGPM member, you can attend completely free! Simply click here and ensure you select “practice management” in the profession field.