Wharton Business Daily
Revolutionizing the Customer Support Industry with Helpshift
Consumers today have a strong preference for messaging as their primary mode of communication. Helpshift has designed an intelligent customer service platform around providing B2C brands with the most seamless digital messaging experience on web and mobile. Linda Crawford, CEO of Helpshift, joins host Doug Collom to discuss her leadership of Helpshift and in other prior customer-service based companies on Bay Area Ventures.