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Walk and Talk Improvement

Ideas for safe quality care


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  • 11. Embracing the Unknown: In conversation with Professor Helen Bevan

    40:19
    Engagement is the heart of building a culture of quality and patient safety. But how can we successfully engage with patients and staff to improve safety?In this episode, we speak with Professor Helen Bevan on inspiring creativity and innovation to help improve safety and quality of care. Helen is currently a professor of health and care improvement at the University of Warwick, and a strategic adviser to the NHS Horizons team. She has spent more than three decades leading and facilitating many improvement initiatives.We hope this episode encourages you in your own work and ignites your creativity.Hosted by: Juanita Guidera, Programme Manager - Staff Engagement for Quality, National Quality and Patient Safety Directorate, HSE(thumbnail illustration of Helen Bevan: Duncan Smith; BMJ 2018;362:k2467)

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  • 10. Part 2: Bearing Witness: through life and death

    46:41
    This episode continues the conversation on the impact of patient partnership on the development of the HSE National Clinical Guidelines for Post Mortem Examination Services. In this episode, we speak with Mary Vasseghi and Christine Fenton, who share an insight into their lives, motivation and experience as patient partners.Through their stories, we explore what you can do to have meaningful and real engagement with patient partners.Featuring:Mary Vasseghi, Patient Partner, Patients for Patient Safety IrelandChristine Fenton, Patient Partner and Service UserHosted by: Juanita Guidera, Programme Manager - Staff Engagement for Quality, National Quality and Patient Safety Directorate, HSE
  • 9. Deconditioning: Patient Harm Hidden in Plain Sight

    39:12
    Deconditioning is a harm hidden in plain sight. It may be 10 or 100 times more prevalent than falls or pressure ulcers.In this episode of “Walk and Talk Improvement” we discuss how through deconditioning, we are unintentionally “killing patients with kindness”. Our three guests are nursing leaders who are spearheading social movements across the world to help prevent deconditioning and encourage us to invest in our older selves.Featuring:Professor Brian Dolan, OBE, Director, Health Service 360Deirdre Lang, Director of Nursing/National Lead for Older Persons Services, Office of the Nursing and Midwifery Services Director, Health Services ExecutiveCaroline Lecky, Nurse Consultant for Care homes, Public Health Agency, Northern Ireland.Hosted by:Dr Maureen Flynn, Director of Nursing with the National Quality and Patient Safety Directorate and the Office of Nursing and Midwifery Services Director, Health Services Executive.
  • 8. Bearing witness: through life and death

    43:34
    In this episode, we explore the impact of patient partnership on the development of the HSE National Clinical Guidelines for Post Mortem Examination Services, why patient partners become involved and what you can do as a leader to create meaningful engagement.Featuring: Professor Linda Mulligan, Chief State PathologistMairie Cregan, member of Patients for Patient Safety IrelandHosted by: Juanita Guidera, Programme Manager - Staff Engagement for Quality, National Quality and Patient Safety Directorate, HSE”
  • 7. It's not about the big things: Leaders on Leadership

    40:35
    In this episode, we are speaking with two leaders in nursing and midwifery about how they are creating a culture of safety for people, with a particular focus on women and babies in maternity services across Ireland and Northern Ireland. Our two guest’s share:Their examples of how they are overseeing and improving services. Times when things didn’t go as expected, and what they’ve learned.Simple steps you can take to get involved in patient safety improvement.Featuring:Grainne Milne, Director of Midwifery, HSE Louth Hospitals, IrelandDenise Boutler, Assistant Director, Quality, Safety, Patient Experience and Innovation, Public Health Agency, Northern Ireland.Hosted by: Dr Maureen Flynn, Director of Nursing, Office of the Nursing and Midwifery Services and National Quality and Patient Safety Directorate, HSE.
  • 6. Leaders on Leadership

    38:16
    Summary: In this podcast episode, we're exploring the importance of effective leadership and governance to improve patient safety.Hosts: Roisin Egenton, Programme Manager (Strategy), National Clinical Director, Quality and Patient Safety, HSEGuests:Dr Orla Healy, National Clinical Director, Quality and Patient Safety, HSEDr Colm Henry, Chief Clinical Officer, HSEDr Aideen Keaney, Director of Health and Social Care Quality Improvement, HSCQI.
  • 5. Human Factors: Designing for People

    45:10
    In this episode, we’re focusing on Human Factors. You’ll hear about:The important role that Human Factors plays in designing safer healthcare systems for everyone.How knowing about Human Factors can impact on the way we think and work and in turn, on our well-being and job-satisfaction.  What is happening right now in the Irish health service in relation to Human Factors. And the lessons learned by our colleagues in NHS Scotland and their experience integrating Human factors into their health services.Host: Margaret Codd, Quality Improvement Facilitator, HSE National Quality and Patient Safety DirectorateGuests:Kieran Henry, Senior Lecturer at UCC & former advanced paramedicAngela O'Dea, Senior Lecturer, School of Medicine, University of GalwayPaul Bowie, Programme Director, NHS Education for Scotland