Episode 5: Heidi van Roon, President & Founder of the SPARK Group of Companies
Episode 5 of TRI-POD, the new Moodie Davitt Report video podcast series in association with The SEVA Group, features Heidi Van Roon, President & Founder of the Spark Group of Companies, one of the most dynamic and passionate individuals in the travel retail community.
Her Vancouver-based company provides a wide array of market-leading recruitment and staffing services for luxury & airport retailers and brands.
In this episode, Heidi talks about her early life in Canada as the daughter of immigrant parents; her subsequent career development and the realisation that she was a natural-born entrepreneur.
In a compelling segment, she addresses the crucial role of frontline staff in a fast-evolving, pandemic-shaped airport landscape. But rather than painting a stark picture of a contactless future, Heidi contends that human engagement is actually more important than ever.
We also discover that Heidi has multiple strings to her bow. What’s her connection with a Canadian number one hit single? Tune in to find out.
As always, Roger and Martin don’t just talk shop with their guest. Find out what duty free item (bought at the Dufry store at Vancouver International Airport wine store, of course) Heidi might chill out with on a balmy evening and meet the fascinating trio she plans to invite to an al fresco dinner on TRI-POD’s resident paradise island.