Chris Fleming's Weekly Sales Meeting Podcast

History may be a great teacher of lessons, but don’t let it get a vote on future success. Use it as a guide but not as an absolute benchmark.

How easy is it to do business with your company? I dare say our business processes were built for internal convenience rather than customer experience. Perhaps that should change?

Be sure your words and deeds act in concert. While you may utter platitudes, they rarely translate into truth. Your actions say all the words necessary to know who you are.

There is an old saying about wishing that we won’t repeat here. But wouldn’t it be better to have a real plan of action? One that increases your rate of success.

Create lasting habits to drive your sales franchise. Build your good habits and make them stick.

Put the time and effort into this critical top-of-the-funnel job. Otherwise, be the fool on the other end waiting for success to call you.

Don’t be delusional in your prospecting. Be diligent and militant about who and what gets on your list.

Narrow the options to speed up the decisions. When too many choices are presented, your customers suffer from choice overload.

Customize all of your customer outreach. In the day and age of technological advances, simple personalization can win the day.