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The Right Optics by Silmo

Peter Cross

Season 1, Ep. 3

In this third episode of the Right Optics podcast by Silmo, Jason Kirk, of Kirk and Kirk speaks to one of the UK's most prominent retail consultants and consumer experts. Peter Cross was the Customer Experience Director at John Lewis before leaving in 2021 to start a new working life as a speaker, consultant and writer. His expertise is second to none, and he fills this episode with incredible advice about how to succeed in a tough market.


To be notified of all future episodes of The Right Optics podcast, including one published on each day at Silmo itself, please follow or subscribe to this series.


Head to www.silmoparis.com for more information on Silmo and to book your ticket.


www.kirkandkirk.com for more on Jason's business


To find Peter, search for Peter Cross speaker on LinkedIn

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