Share
The Next Five
Navigating the Future of Business Travel
After slumping during the pandemic, business travel is picking up pace: it’s expected to hit pre-pandemic levels this year with spending on it slated to reach $1.4tn in 2024. But post-Covid, the landscape of corporate travel is changing, reflecting the evolving global economy, a diverse workforce and the growing importance attached to sustainability.
The cost of travel is rising and businesses seeking to balance budgets need to find flexible tools for managing business travel and the variables and unexpected events, such as flight delays, that come with it. New innovations are becoming even more influential in the decision-making processes, such as what form of meeting or collaboration justifies the need to travel in the post-pandemic era.
The whole sector is ripe for innovation and new technologies such as AI present a timely opportunity for companies to rethink their approach to business travel. Tim Lebel, Vice President and Head of Product for SAP Concur Spend Solutions joins me to discuss how AI is helping to streamline outdated travel processes and how important trust is when building AI platforms. Shelley Fletcher- Bryant, Vice President of travel consultancy firm, Advito, advocates for more sustainable travel practices in the travel sector and how AI can play it’s part in giving organisations more transparency when booking business travel. Theodora Lau, Author, Public Speaker, and founder of Unconventional Ventures offers her insight into trust of key travel data in the new AI world and the sustainability of AI systems themselves.
Sources: FT Resources, PWC, Fortune, BBC, Forbes, McKinsey & Co, Business Travel News Europe, Global Business Travel Association, BCD Travel, Accenture.
This content is paid for by advertisers and is produced in partnership with the Financial Times’ Commercial Department
More episodes
View all episodes
23. Cheers, Fears and Rare Years: The Future of Luxury Spirits
28:20||Ep. 23The premium alcohol industry is about more than just indulgence. It’s a category that is garnering greater attention from consumers, investors and collectors. Increased disposable incomes, celebrity culture and social media has created new avenues for brand recognition and sales. Partnerships with other luxury brands also bring cross pollination appeal and is an area top spirit brands are looking to take more advantage of. Investing in premium alcohol is also an area of growth. Brand, age and rarity set the standard for big prices. The whisky category has seen records consistently broken in the last few years as wealthy individuals battle for the best bottles. In November 2023, a single bottle of The Macallan 1926 Valerio Adami, one of only 40 bottles originally released, sold for a new record price of £2.18 million at Sotheby's in London.But there are some headwinds in both the primary and secondary markets that brands and consumers need to weather.In this episode of The Next Five we speak with Duncan McFadzean, Managing Director at Noble & Co, who discusses the growth and challenges of the primary market and how brands can buck the economic downturn. Jaume Ferras, Creative Director at The Macallan, shows how luxury brands are working together to increase share of pocket. Jonny Fowle, Global Head of Whisky at Sotheby’s, conveys the highs and lows of investing in the secondary market and calls for the joys of consumption as well as investing in fine bottles. Sources: FT Resources, Forbes, Matter of Form, Mordor Intelligence, Whisky Advocate, Spirit FilledThis content is paid for by advertisers and is produced in partnership with the Financial Times’ Commercial Department22. The Future of AI and Creativity
26:17||Ep. 22Individual creativity and idea construction sets us apart within our own societies, it is a deeply desirable trait, and can give you power and wealth. ‘Gosh, what a great idea!’, ‘Why didn’t I think of that?’ are often thought and heard. Cue Artificial intelligence, AI can enhance and enable our creativity- giving thousands of creative solutions to our input ideas. Less a brainstorm and more a cosmic tsunami of creation, all in a matter of seconds. It does this without its own personal agenda and selfish desire to have the idea that brings with it the potential for expression, power and wealth. But is it creative? Or, like in many industry applications, is AI a tool that makes us more creative. In this episode of The Next Five, we hear from Doug Eck, Senior Research Director at the Google DeepMind working on generative media, who discusses how we amplify our own human ideas with technology and that AI brings an inflection point where new art forms could develop with its help. Youtube content creator Dani Verdari, discusses the use of AI in her own content creation, the benefits of having this technology at her fingertips and how it can help others become artists and creators. She also discusses some of the issues around copyright of works that arise. Neil Maiden, Professor of Digital Creativity at the Bayes Business School, City University of London and Director of the Center for Creativity Enabled by AI, looks at how we embed creative thinking in professional practices and how AI can be used to solve problems more effectively.Sources: FT Resources, Harvard Business Review, Goldman Sachs, American Museum of Natural History, Science Daily, Lesley University, Forbes, Accenture. This content is paid for by Google and is produced in partnership with the Financial Times’ Commercial Department21. The Future of Preventative Healthcare
25:50||Ep. 21"Prevention is better than cure” is a fundamental principle of modern healthcare. In this episode of the Next Five, in paid partnership with GSK, we look at health care prevention in ageing societies, with a particular focus on vaccine uptake. Ever since 1796, when Dr. Edward Jenner inoculated an 8-year-old boy against smallpox with a vaccine containing the milder strain cowpox, vaccination has become a part of the preventative medicine armoury. Vaccines have lowered the impact of many diseases, and benefits go beyond the health of the individual by reducing the cost and burden placed on healthcare systems and society. The COVID-19 pandemic placed a fresh spotlight on vaccines, highlighting the need but also, in some instances, the ambivalence towards them. By 2030, the number of people aged 60 and over will have increased by more than a third to 1.4 billion people. Even with the lessons learnt from the pandemic, low adult immunisation uptake remains a global problem that needs urgent solutions.In this episode I speak with Kate Hashey, Director of Communications and Government Affairs at GSK, who leads their adult immunisation work and discusses the role vaccinations play in the healthy ageing of our societies and how we must bolster action in the future to embed adult immunisation as the standard of care . Murray Aitken, Executive Director of the IQVIA Institute for Human Data Science, highlights hyperlocal data showing trends in adult immunisation globally. David Sinclair, Chief Executive Officer at the International Longevity Centre in the UK, offers insight into how we can live longer, healthier lives and where the UK sits compared to other countries on preventative healthcare spending and solutions.Sources: FT Resources, European Commission, Bill & Melinda Gates Foundation, British Medical Association, OECD, Children’s Hospital of Philadelphia.This content is produced in partnership with the Financial Times’ Commercial Department19. The Future of AI in Cybersecurity
23:51||Ep. 19Cybersecurity has never been more important; Everything is now connected to a network, and rapid technological advancements are being met with new and novel cyber threats, however cutting-edge advancements in AI within cybersecurity are rising to meet them, empowering individuals, businesses, and governments to build a safer, more secure online future. In this podcast, we examine the importance of collaboration between public and private players to safeguard society, critical infrastructure and valuable assets against increasingly sophisticated cyber threats.In the fourth episode of this five-part miniseries, we look at AI's role within cybersecurity. By making cybersecurity accessible to more people, can AI increase the protections for European organisations and businesses of all sizes or will the ability to process large amounts of data enable attacks on businesses?In this episode we speak with Philippe Humeau, CEO of CrowdSec, a French threat intelligence company that offers participative behavioural protection from malicious IP addresses. Isabel Praça, Professor at the Instituto Superior de Engenharia do Porto and AI Expert at European Union Agency for Cybersecurity. Vicente Diaz, Author of VirusTotal’s research on AI-driven threat mitigation and detection and security engineer at Google.Our sources: IBM, Cobalt, Digital Skills Job Europe, Morgan StanleyThis content is paid for by Google and is produced in partnership with the Financial Times' Commercial Department.18. The Future of AI and Productivity
25:17||Ep. 18The EU must prioritise digital skills development, bridge the existing skills gap, and foster an innovation-driven environment. By embracing AI and equipping its citizens with the necessary skills, the EU can navigate current challenges and secure its position as a global leader in the digital era. In the third episode of this five-part miniseries, we look at AI's role in workplace and productivity.In this episode we speak with Andrea Renda, Head of Global Governance, Regulation, Innovation and the Digital Economy at The Centre for European Policy Studies (CEPS), a think tank based in Brussels that undertakes research “leading to solutions to the challenges facing Europe today". Anna Anderson, CEO and Co-Founder of RigaTech Girls, an NGO which is the only organisation in Latvia specifically dedicated to the cause of advancing women in technology. Inger Paus, Public Affairs Director at Google Europe further discusses the impact of AI on the economy and productivity within the workforce over the next five years.Our Sources for the show: ERT, European Commission, Public First, CEPR, IBM, EY.This content is paid for by Google and is produced in partnership with the Financial Times' Commercial Department.17. The Future of AI in Sustainability
26:18||Ep. 17We are in the sixth mass extinction phase and it’s primarily driven by human activity. Globally, 1.2 million species are at risk of extinction and around 70% of the planet's ice-free land has already been altered, primarily for agricultural use. In the second episode of this five-part miniseries, we look at AI's role in sustainability and how it can help us better understand the natural world.In Europe, unsustainable farming and forestry, urban sprawl and pollution are predominantly to blame for a drastic decline in biodiversity. This latest era of extinction in the natural world also comes at a time when we are making giant leaps in an artificial realm and while AI is no silver bullet it could help us better understand how to sustainably reinvent our agriculture, farming and food systems. Protecting species is also of the utmost importance. Insects, for example, are an important piece in the biodiversity puzzle and are under threat. But AI can help us understand our insect friends and the environment they serve. In this episode we speak with Faustine Bas-Defossez, Director for Nature, Health and Environment at the European Environmental Bureau, which is the largest federation of environmental NGOs in Europe, where she discusses how AI can help understand the problems that exist within the agricultural industry and the importance of transforming our food systems to a more sustainable, circular model. Katharina Schmidt, CEO of APIC.AI, an AI startup from Germany that monitors bee populations, tells us how AI models are helping to analyse individual bee behaviours in a hive of 50,000, and what this tells us about the health of our environment. Adam Elman, Head of Sustainability, EMEA, at Google further extols the value that AI can bring to mapping key environmental change and the value of data sharing on a global scale. Our Sources for the show: FT Resources, WWF, LSE, European Parliament, Royal Society, United Nations.This content is paid for by Google and is produced in partnership with the Financial Times' Commercial Department.16. The Future of AI in Healthcare
29:38||Ep. 16The advent and speed of advancement in AI has far reaching consequences for multiple industries. This five-part miniseries will spotlight various industry sectors where AI has a significant and growing impact, with this particular episode centering on AI's role in healthcare.AI in healthcare offers life changing benefits as well as raising far reaching concerns. In the medical arena, various AI programmes like Large Language Models and Foundation Models are being used in many specialities, both in research and clinically. AI’s ability to rapidly process vast amounts of data and identify subtle patterns affords unrivalled potential within medicine. It can also help save money by streamlining processes. But there are risks. As the technology advances so do concerns over inaccurate diagnoses that could exacerbate health inequalities that already exist in the system. Another area of particular focus is the transparency and trust of the AI models being built. This is where the importance of regulation comes in. We speak with Dr Alan Karthikesalingam, Senior Staff Clinician Scientist and Research Lead at Google who offers his insight into the research and clinical applications of AI in healthcare. Greg Sorensen, Lead at Aidence, shows how AI is being used in the clinical screening of lung cancer, a key prevention tool that is already saving lives. Inma Martinez, chair of the multi expert group at the global partnership on AI addresses the importance of regulation and governance of AI in healthcare and beyond.Our Sources for the show: FT Resources, CEPR, European Parliament research, CSET, BMJ, KCL.This content is paid for by Google and is produced in partnership with the Financial Times’ Commercial Department.15. Oceans: Preserving and Powering our Blue Economy
29:28||Ep. 15Oceans cover 71% of the planet’s surface and are a life support system making up 97% of the world’s water and 95% of all space made available for life. Oceans are a key climate regulator, sequestering a third of all carbon emitted by human activity a year, controlling the weather and mediating temperature. With this alone, their importance to our existence is paramount. But oceans also support an entire economy, a ‘blue economy’. Alas, rising sea levels and temperatures due to climate change, overfishing, man made pollution and other mismanagement is affecting the blue economy and those that rely on it. Furthermore, oceans can provide us with a revolution in power generation. They offer a natural and low carbon alternative to fossil fuels and are the world’s largest untapped source of renewable energy. In this episode of the Next Five we explore the oceans as a blue economy, a climate regulator, and a power generator all while reflecting on the importance of ocean preservation. Céline Cousteau, a documentary filmmaker, public speaker, author and socio-environmental advocate highlights the importance of the oceans to all life on earth and how we need more marine protected areas and laws to preserve our seas as well as sharing examples of successful marine preservation projects.Karine Measson, Head of Water Management at the European Investment Bank, who is responsible for ocean activities at the EIB talks about the importance of a sustainable blue economy,and how to overcome the challenges including access to fundable projects and international cooperation. Miguel Stilwell d'Andrade, CEO, EDP and EDP Renewables discusses the growth in demand for ocean based renewable energy and that both the capital and technology is there to help meet climate goals if short term challenges can be overcome. Our Sources for the show: FT Resources, United Nations, WWF, World Meteorological Organisation, OECD, European Commission. This content is paid for by advertisers and is produced in partnership with the Financial Times’ Commercial Department