Share

cover art for How to Use Design Thinking to Become a Better Negotiator with David Johnson

Law Firm Growth Podcast

How to Use Design Thinking to Become a Better Negotiator with David Johnson

Ep. 111

>> Get the newest LFG episodes delivered to your inbox when you Sign Up for our Newsletter.

Resource Links:

A hallmark of a great attorney is the ability to negotiate effectively. But great negotiation skills are vital beyond just the courtroom. Being able to convince and persuade can help you get what you want in both business and life.

So, if someone wanted to become a better negotiator, they would probably seek out books on the topic or learn from a master negotiator. But today’s guest makes the case that you can learn a lot about this valuable skill from an entirely unrelated field. 

David Johnson, attorney and Stanford professor, argues that design thinking can give us a leg up in negotiations in numerous ways. In fact, David designed and taught an entire course around how design impacts negotiation. 

Today, he’s sharing some key insights that will help you become more persuasive and improve negotiation outcomes - for both you and your clients. 

In this week’s podcast, David Johnson of Stanford Law School joins us to discuss how to use design thinking to achieve your negotiation goals.

David shares how design can help us navigate the ambiguity that comes with making a deal and why design as a field is not as “soft” or “fuzzy” as some may think.

There’s much more to learn in this episode about the art of persuasion, so tune in now!

In this episode: 

  • 01:06 - The problem with the BATNA negotiation tactic 
  • 04:40 - How design thinking impacts negotiation 
  • 12:23 - How to navigate ambiguity 
  • 19:30 - Using the empathy map 
  • 24:00 - Inferring motivations during the negotiation
  • 28:35 - Tips for going up against a skilled negotiator
  • 34:00 - Inventorying what you want before the negotiation
  • 39:34 - Tactical tips for first-time negotiators 
About David Johnson:

David Johnson is a lawyer, writer and professor. He teaches Advanced Negotiation at Stanford Law School, and Design Thinking at the Hasso Plattner Institute of Design at Stanford. Across the last 20 years he has also practiced law in Silicon Valley, primarily as General Counsel for tech companies and, most recently, a non-profit foundation.

If you liked this episode, please don’t forget to subscribe, tune in, and share this podcast.


More episodes

View all episodes

  • 254. Beyond Search - How We Went from $2000 per Lead down to $100

    13:39
    Beyond Search - How We Went from $2000 per Lead down to $100>> Get the newest LFG episodes delivered to your inbox when you Sign Up for our Newsletter.>> Get the new book beyondintakebook.comResource Links:Fast track your marketing efforts while avoiding common marketing mistakes in our new trainingEstate planning attorney? Stop guessing how to get results from online ads and grow your firm with our client-generating Seminar 3.0
  • 253. Beyond Search - Why Big Firms Are Going Outside of Google

    12:13
    Beyond Search - Why Big Firms Are Going Outside of Google>> Get the newest LFG episodes delivered to your inbox when you Sign Up for our Newsletter.>> Get the new book beyondintakebook.comResource Links:Fast track your marketing efforts while avoiding common marketing mistakes in our new trainingEstate planning attorney? Stop guessing how to get results from online ads and grow your firm with our client-generating Seminar 3.0
  • 252. Elite Business Development for Law Firms with Ronnie Deaver

    39:26
    Elite Business Development for Law Firms with Ronnie Deaver>> Get the newest LFG episodes delivered to your inbox when you Sign Up for our Newsletter.>> Get the new book beyondintakebook.comResource Links:Fast track your marketing efforts while avoiding common marketing mistakes in our new trainingEstate planning attorney? Stop guessing how to get results from online ads and grow your firm with our client-generating Seminar 3.0
  • 251. Growing a 9 Employee Law Firm in 4 Years with Elle Smith

    35:43
    Growing a 9 Employee Law Firm in 4 Years with Elle Smith>> Get the newest LFG episodes delivered to your inbox when you Sign Up for our Newsletter.>> Get the new book beyondintakebook.comResource Links:Fast track your marketing efforts while avoiding common marketing mistakes in our new trainingEstate planning attorney? Stop guessing how to get results from online ads and grow your firm with our client-generating Seminar 3.0
  • 250. What Firms That Succeed At Estate Planning Have In Common

    13:14
    What Firms That Succeed At Estate Planning Have In Common>> Get the newest LFG episodes delivered to your inbox when you Sign Up for our Newsletter.>> Get the new book beyondintakebook.comResource Links:Fast track your marketing efforts while avoiding common marketing mistakes in our new trainingEstate planning attorney? Stop guessing how to get results from online ads and grow your firm with our client-generating Seminar 3.0
  • 249. AI and the Future of Google Ads with Bo Royal

    34:35
    AI and the Future of Google Ads with Bo Royal>> Get the newest LFG episodes delivered to your inbox when you Sign Up for our Newsletter.>> Get the new book beyondintakebook.comResource Links:Fast track your marketing efforts while avoiding common marketing mistakes in our new trainingEstate planning attorney? Stop guessing how to get results from online ads and grow your firm with our client-generating Seminar 3.0
  • 248. Why Most Firms Fail to Scale Estate Planning - How to Avoid Losing Money

    10:02
    Why Most Firms Fail to Scale Estate Planning - How to Avoid Losing Money>> Get the newest LFG episodes delivered to your inbox when you Sign Up for our Newsletter.>> Get the new book beyondintakebook.comResource Links:Fast track your marketing efforts while avoiding common marketing mistakes in our new trainingEstate planning attorney? Stop guessing how to get results from online ads and grow your firm with our client-generating Seminar 3.0
  • 247. Building a Lead Conversion Machine with Michael Patrick Strauch and Richard James

    29:58
    Behind the Firm: Entrepreneurial Insights with Michael Patrick Strauch and Richard JamesGet your free copy of The Favor by Richard here>> Get the newest LFG episodes delivered to your inbox when you Sign Up for our Newsletter.>> Get the new book beyondintakebook.comResource Links:Fast track your marketing efforts while avoiding common marketing mistakes in our new trainingEstate planning attorney? Stop guessing how to get results from online ads and grow your firm with our client-generating Seminar 3.0
  • 246. Why Most Firms Fail to Scale Estate Planning - Building Capability vs. Building Access

    16:48
    Why Most Firms Fail to Scale Estate Planning - Building Capability vs. Building Access>> Get the newest LFG episodes delivered to your inbox when you Sign Up for our Newsletter.>> Get the new book beyondintakebook.comResource Links:Fast track your marketing efforts while avoiding common marketing mistakes in our new trainingEstate planning attorney? Stop guessing how to get results from online ads and grow your firm with our client-generating Seminar 3.0