It's a Good Life

What are the qualities of an exceptional leader? In this special replay episode, recorded live at The Peak Experience, Brian shares why great leadership starts with you and why you must embrace your unique gifts, styles and opportunities if you want to be an outstanding leader in business and in life. YOU WILL LEARN:Why you must uncover your own leadership style.Seven chaotic leadership styles.Five qualities of an exceptional leader. MENTIONED IN THIS EPISODE: Leadership Conference “The 7 Habits of Highly Effective People,” by Stephen R. Covey “Graceland,” by Paul Simon INSPIRATIONAL QUOTES FROM THIS EPISODE: “Leadership is not discovered; leadership is uncovered.” – Brian Buffini  “I cannot give you a formula for success, but I can give you the formula for failure, which is: Try to please everybody.” – Herbert Swope “Most of us spend too much time on what is urgent and not enough time on what is important.” – Stephen R. Covey “You set a goal, and you hit the goal, and you beat the goal – and winning becomes who you are.” – Brian Buffini “If your actions inspire others to dream more, learn more, do more and become more you are a leader.” – John Quincy Adamsitsagoodlife.com

Click here to listen to the full episodeEverything of value – from the greatest financial institutions to the strongest relationships – is built on trust. In this episode, global trust expert David Horsager reveals how you can become a trusted leader for your business, your customers and your family. YOU WILL LEARN:·     Why trust is so important in business.·     Why being trustworthy leads to respect.·     The eight-pillar framework for building trust. MENTIONED IN THIS EPISODE: David Horsager “Trusted Leader,” by David HorsagerBuffini Coaching Free business consultation NOTEWORTHY QUOTES FROM THIS EPISODE: “Trust is not a soft skill – a lack of trust is your biggest expense.” – David Horsager     “When I can confidently believe in you, everything changes.” – David Horsager     “When you become most trusted, you gain the greatest market share.” – David Horsager     “We trust those that stay fresh and relevant and capable.” – David Horsager     “To the extent that you're consistent, you will be trusted.” – David Horsager    Itsagoodlife.com

If you want your business to stand the test of time, you have to build trust with your customers. In this episode, Brian explains how you can become a trusted advisor to your clients by always going the extra mile, not just during a transaction, but afterwards too. YOU WILL LEARN:·     How trust is easily broken.·     Why follow-up is critical.·     How to create advocates for your business.  MENTIONED IN THIS EPISODE: “How to Win Friends and Influence People,” by Dale CarnegieDo It N.O.W. Referral Maker Pro “Raving Fans,” by Ken Blanchard Free business consultation NOTEWORTHY QUOTES FROM THIS EPISODE: “Trust is the most critical factor to the success of any and all relationships, both in business and in life.” – Brian Buffini “In today's business environment, if you can follow up consistently, you'll be a shining star in the marketplace.” – Brian Buffini “If you want to be a profit-maker, you’ve got to be a promise-keeper.” – Brian Buffini “In life, silence is golden. In business, silence is deadly.” – Brian Buffini “Character and competence build trust.” – Brian Buffini

Click here to listen to the full episodeWe are all capable of achieving more in life. In this episode, recorded live at The Peak Experience, Brian teaches the formula for achievement, explaining how you can unlock your full potential and become who you’re supposed to be. Topics discussed include the symptoms of unfulfilled potential, why gratitude is a gamechanger and how you can leverage your assets. YOU WILL LEARN:The two categories of a winning mindset.The three crucial elements of motivation.The systems, routines and methodologies of success. MENTIONED IN THIS EPISODE:“Think and Grow Rich,” by Napoleon Hill“Emotional Intelligence,” by Daniel Goleman INSPIRATIONAL QUOTES FROM THIS EPISODE: “When you minimize what you've done, you minimize who you are.” – Brian Buffini“Why? Why not? Why not you? Why not now?” – Jim Rohn“People often say the motivation doesn't last. Well, neither does bathing. That's why we recommend it daily.” – Zig Ziglar“It is impossible to feel bitterness and gratitude at the same time. It is impossible to express gratitude and to feel envy. It is impossible to give somebody gratitude and at the same time feel resentment. It is impossible to live in a state of gratitude and a state of entitlement at the same time.” – Brian Buffiniitsagoodlife.com

Whether we realize it or not, many of us suffer with limiting beliefs that hold us back and affect success. In this episode, Brian explains how we can combat these beliefs, take positive action and accomplish our goals. YOU WILL LEARN:·     The symptoms of a limited life.·     Why you must rediscover, not reinvent.·     The journey of rediscovery.MENTIONED IN THIS EPISODE: Free REALStrengths assessmentS1E035, The Other Shore with Diana Nyad Life Without Limits with Nick Vujicic S2E204, Marketing Made Easy with Guy Kawasaki “Wild at Heart,” by John Eldredge S2E206, How to Simplify Your Life S2E194, Burned Out or Fired Up - You Choose with Rachael Yeaman S2E178, Seize Your Strengths - How to Maximize Your Life with Rachael Yeaman S2E176, Maximize Your Life - That's the Outcome of Using Your REALStrengths with Rachael Yeaman NOTEWORTHY QUOTES FROM THIS EPISODE: “The only difference between a rut and a grave are the dimensions.” – Ellen Glasgow “You’re frustrated because you keep waiting for the blooming of flowers of which you have yet to sow the seeds.” – Steve Maraboli “When we have limiting beliefs, friends with limiting beliefs or environments that buy into limiting beliefs, we stay small.” – Brian Buffini “Whether you think you can, or you think you can't – you're right.” – Henry Ford “When you're in a spot when you want to make change in life, your past leaves clues.” – Brian Buffiniitsagoodlife.com

Click here to listen to the full episodeHave you ever felt like you're talking, but nobody is listening? In this episode, TED Talks star and bestselling author Julian Treasure reveals how to speak so that people listen - and how to listen so that people feel heard. YOU WILL LEARN:·     The different types of listening.·     The factors that diminish speaking power.·     The HAIL method of communication. MENTIONED IN THIS EPISODE:“How to be Heard,” by Julian TreasureTED Talk itsagoodlife.com NOTEWORTHY QUOTES FROM THIS EPISODE: “How well you listen affects all your outcomes in life: your happiness, effectiveness and well-being.” – Julian Treasure “Dogmatism is the confusion of opinions and facts.” – Julian Treasure “If you think of people as opportunities to learn, life becomes very interesting.” – Julian Treasure “If you're somebody who says things and doesn't follow them up, then your words will just evaporate like puddles in the sun.” – Julian Treasure “When you're consciously listening and powerfully speaking, the result is always connection, understanding and better relationships.” – Julian Treasureitsagoodlife.com

Extraordinary hospitality is a powerful competitive advantage. In this episode, Will Guidara explains how he transformed his New York City restaurant into the best in the world by creating bespoke experiences for customers and shares how any business can succeed by being more intentional and creative to build meaningful relationships with those they serve. YOU WILL LEARN:·     The critical difference between hospitality and service.·     The 95/5 rule.·     The power of a team huddle. MENTIONED IN THIS EPISODE:Become a Certified Full-Service Professional “Unreasonable Hospitality,” by Will Guidara www.unreasonablehospitality.com www.elevenmadisonpark.com “The One Minute Manager,” by Ken Blanchard and Spencer Johnson NOTEWORTHY QUOTES FROM THIS EPISODE: “Service is effectively fulfilling the base level promise. Hospitality is how you make the people feel when you provide that service.” – Will Guidara “Sometimes you just need to slow down to speed up; we shouldn't always try to multitask and be efficient.” – Will Guidara “It's not the cost of the gesture that matters, it's how it makes people feel.” – Will Guidara “It feels great to make other people feel good.” – Will Guidara “The only advantage that exists in the long term comes from hospitality, from consistently and generously investing in relationships because they take time to build and, if you build them in the right way, they take a long time to erode.” – Will Guidara

Click here to listen to the full episodeIn a world where complexity is killing many companies' ability to innovate and adapt, simplicity is fast becoming a competitive advantage. In this episode, Lisa Bodell shares why simplification is the key to eliminating unproductive and time-sucking activities and creating a corporate culture where essential and meaningful work is the norm.  YOU WILL LEARN:·     How to start the process of simplicity. MENTIONED IN THIS EPISODE: Lisa Bodell“Kill the Company,” by Lisa Bodell “Why Simple Wins,” by Lisa Bodell   NOTEWORTHY QUOTES FROM THIS EPISODE: “Simplicity really means focusing on what matters the most.” – Lisa Bodell “It's not about doing more, it's about doing valuable.” – Lisa Bodell “Simplicity is the front end of innovation. It creates the space for thinking and creativity to happen.” – Lisa Bodell “We must create space to think so we can build our best ideas together.” – Lisa Bodell“Spend your time the way you'd want other people to spend your time.” – Lisa Bodellitsagoodlife.com

Anna Buffini has been pursuing her dream of becoming an Olympian since she was a little girl. In this episode, she describes the discipline, dedication and sacrifice it takes to become a champion and shares the principles that help her to overcome disappointment and adversity. YOU WILL LEARN:What she does to compete at the highest level.   How she handles pressure and setbacks. How her faith helps and guides her.MENTIONED IN THIS EPISODE:www.annabuffini.com “The Hiding Place,” by Corrie Ten Boom NOTEWORTHY QUOTES FROM THIS EPISODE: “You have to be consistent, and that consistency creates habits that create success.” – Anna Buffini “You have to have a why; you have to have a goal.” – Anna Buffini “You need to realize that this too shall pass.” – Anna Buffini “You can't give up when failures hit, you have to keep moving forward.” – Anna Buffini “You're not going to be a high achiever without being mentally tough.” – Anna Buffini “You can't find your identity in what you do. You have to find your identity in whose you are.” – Anna Buffini“There's such a power in hope. You can't take for granted that we have the opportunity to hope and to dream.” – Anna Buffiniitsagoodlife.com