Share

cover art for Lessons from PR Royalty Nikki Andrews of NAC, from 25 years of Business

Process The Podcast

Lessons from PR Royalty Nikki Andrews of NAC, from 25 years of Business

Season 1, Ep. 72

In this episode, Arielle Thomas interviews Nikki Andrews, founder of NAC Media Group, discussing the significance of human connection in business, the evolution of her agency, and the challenges faced in the PR industry. Nikki shares her journey from wanting to be a costume designer to leading a successful PR agency, emphasising the importance of creativity, mentorship, and strategic thinking in navigating the ever-changing landscape of public relations. They discuss the challenges and opportunities presented by digital transformation, the significance of building genuine relationships in PR, and the strategies for sustainable growth and client acquisition. Nikki shares her insights on maintaining a family-oriented culture within her agency and the balance between personal ambition and professional success.


With clients like Australian Fashion Week, Calvin Klein, Seafolly and Tommy Hilfiger, Nikki Andrews and NAC Media Group are iconic in the Australian PR landscape. We were so lucky to spend time with Nikki!


Find NAC Media Group online here.

Or visit their Instagram here.

Find us on Instagram for Process the Podcast here.

Find your host, Arielle Thomas on Instagram here.


See you next Sunday x


More episodes

View all episodes

  • 75. Burning the blueprint with Sara Crampton of The Undone

    01:05:57||Season 1, Ep. 75
    In this conversation, Sara Crampton (AKA Harper and Harley), discusses the challenges of retail and The Undone. She shares insights on team management, her journey in content creation, and the importance of finding a unique style. Sara emphasises the need for sustainable growth in the fashion industry, the significance of understanding merchandising and data, and her approach to new product development. She also explores the evolving retail models and the shift towards a more content-driven commerce strategy. Sara discusses the evolution of her business model, focusing on the integration of e-commerce and editorial content. She emphasises the importance of trust in brand partnerships and the need for empathy in understanding customer challenges. Sara shares her journey of navigating business difficulties, the shift towards a new affiliate marketing model, and her personal growth as the leader of her business to "save the ship" that is The Undone Store. The conversation highlights the significance of adapting to market changes while maintaining a strong customer connection with all her plans for the next iteration, evolution or whatever you want to call it. We can't wait to explore everything to come for the next chapter of The Undone. We're in awe of Sara and the bravery she's mustered up during Australia's retail recession. Ultimately, nothing changes if nothing changes!To follow Sara online, visit her own profile (@Harperandharley) on Instagram here.Visit The Undone Store on Instagram here.Sign up the their newsletter and watch the new Undone 2.0 unfold here.Follow your host Arielle Thomas on Instagram here.Follow Process the Podcast on Instagram here!Subscribe to Process wherever you get your podcasts, and don't miss an episode.See you next Sunday x
  • 74. Selling your services 101 with Harry Johns

    58:43||Season 1, Ep. 74
    In this conversation, Arielle Thomas interviews Harry Johns, a Director of Sales at Rakuten Advertising. We learn the intricacies of sales, emphasising the importance of timing, building a solid sales process, leveraging networks for referrals, crafting effective emails, and the significance of personalisation in outreach. Arielle and Harry also delve into the art of pitching and building trust with clients while addressing the challenges of navigating rejection in the sales landscape. In this conversation, Harry discusses the importance of handling rejection effectively, the strategies for closing deals, and the significance of personal branding for freelancers. They also explore the impact of AI and automation on the sales industry and share insights on managing workload and capacity. Arielle also outlines the vision for her podcast as a platform for creative professionals.All the tools Harry mentions below -Widget 1: Skrapp Widget 2: ChromeWidget 3: Apolloand Salesloft.Follow Harry on LinkedIn here. Follow Process the Podcast on Instagram here. Follow your host Arielle on Instagram here. See you next Sunday!
  • 73. Petit: Growth and Gratitude

    27:29||Season 1, Ep. 73
    In this episode, Arielle Thomas shares her recent experiences and personal growth journey, reflecting on her decision to focus on self-care and sobriety, sacrifice profit, and go all in on this podcast. She discusses the importance of building a strong team for her podcast and production company, navigating financial challenges, and embracing creativity. Arielle emphasises the significance of community engagement and looks forward to future plans for the podcast, including international guests and new content.Find Process the Podcast on Instagram here. Find your host, Arielle Thomas on Instagram here. See you next Sunday x
  • 71. Layers, stories and creative direction with genius fashion and lifestyle Creative Director, Bruna Volpi

    01:10:25||Season 1, Ep. 71
    In this conversation, Creative Director Bruna Vulpi shares her diverse background and nonlinear career path, transitioning from fashion to music and publishing before moving to Australia. She discusses her experiences in the creative industry, including her time at Ellery, her shift to consulting, and her role in building brand identities. Bruna emphasises the importance of storytelling and visual identity in branding and the significance of connecting with audiences through layered narratives. She shares insights on overcoming self-doubt and imposter syndrome, particularly in high-stakes projects. Arielle also expresses her mission to empower individuals, especially women, to feel beautiful through her work, highlighting the significance of Australian identity in her creative endeavours. We pull back the curtain and discuss creative concepts for Australian brands like Deering, Sir the Label and Ikkari.Head over to the Process Instagram to watch several supporting visuals for this episode. Find Bruna's portfolio on The Artist Group's website here. Find your host Arielle Thomas on Instagram here. And join our new Facebook group, Process Uncut here! Head to the Cinema Thom website to never miss a social or trending update! See you next Sunday x
  • 70. Gemma Dimond’s pathway to endless opportunities

    41:50||Season 1, Ep. 70
    In this conversation, Arielle Thomas and Gemma Dimond explore the nuances of a creative strategy, career transitions, and the evolving landscape of content creation. They discuss the importance of having a flexible strategy, the challenges and opportunities in the beauty industry, and the significance of setting boundaries in a digital world. Gemma shares her journey from fashion writing to becoming a prominent voice in beauty commentary, emphasising the organic nature of her career growth. As Process grows, Arielle is striving to work through her own strategy as a director, social strategist and podcaster. Find Gemma on Instagram here.Find Gemma on Tik Tok here. Find your host Arielle on Instagram here. Follow us on Process the Podcast's Instagram here. Find us on Tik Tok here. See you next Sunday x
  • 69. Petit: The industry is changing, money chats, and answering your questions!

    44:30||Season 1, Ep. 69
    In this episode of Process the Podcast, host Arielle Thomas discusses her journey as a motion director. social strategist and the evolution of the industry in the current economic client. She has never been so vulnerable! She shares insights on navigating industry changes, the significance of relationships in production, and her commitment to empowering small businesses through education. Arielle also delves into financial management for creatives, networking strategies, and maximising content shoot investments, all while emphasising the value of artist integrity and collaboration. If you loved the sound of the course, head to cinemathom.com/learn and sign up for the waitlist. Learn more about Arielle's personal banking via Up here. Follow Process the Podcast on Instagram here. Follow your host, Arielle on Instagram here. Keep your eyes peeled on our socials for our upcoming Facebook group Process Uncut 👀See you next Sunday x
  • 68. Jasmine Dowling: Balancing Art, Life, and the Creative Tightrope

    01:40:39||Season 1, Ep. 68
    From Arielle:To the version of me who launched this podcast in 2022, and the version who went all in on it in February of this year... thank you for sticking it out.You get to sit down with the people you admire the most, people are saying yes, you're doing it. To anyone who wants to give up and throw the towel in, keep going. It will happen, your projects deserve to be seen and loved, keep going xx--In this episode, Arielle Thomas and Jasmine Dowling explore the intricacies of creativity, the importance of boundaries, and the balance between client work and personal projects. They delve into how childhood experiences shape artistic perspectives, the significance of a conducive environment for creativity, and the pressures of maintaining originality in a fast-paced digital landscape. The girls delve into the joy of experimentation and the strategic approach to releasing creative work, emphasising the need for authenticity and personal expression in the creative process. The girls discuss the intricacies of Jasmine's creative process, discussing the balance between personal vision and external constraints The dialogue also touches on personal growth, aspirations for the future, and the complexities of navigating a creative career while staying true to oneself. Topics of motherhood, happiness, money and more!Learn about our new content course 'Your Content Comeback' click here. Perfect for business owners who want to blow up their socials! At the start of this episode, we mention another podcast, Offline by Alison Rice. Head there to hear about the hand lettering debacle.Find Jasmine on Instagram here.Find Jasmine on Tik Tok here.Find your host, Arielle on Instagram here.Follow Process the Podcast on Instagram here.AND of course, hit that subscribe button!See you next Sunday xSome internet things - ignore these: creativity, boundaries, personal projects, client work, childhood influences, creative process, experimentation, video production, artistic expression, social media, creative process, personal work, craftsmanship, influencer culture, photography, self-expression, creative constraints, mental health, artistic vision, content creation, pitching, media creativity, client work, personal projects, authenticity, consumerism, creative partnerships, financial independence, personal growth, work-life balance
  • 67. How to market your creative business with coach Kelsey McCormick

    45:35||Season 1, Ep. 67
    In this episode, Arielle Thomas speaks with Kelsey McCormick about the importance of marketing for creatives and small businesses. They discuss Kelsey's journey from the music industry to becoming a creative coach, the significance of having a marketing plan, and strategies for launching offers. Kelsey shares insights on building a waitlist, engaging with audiences, and adapting marketing strategies for different industries. The conversation emphasises the need for feedback and the importance of nurturing relationships with potential clients.Learn more about Arielle's TikTok course in the making at cinemathom.com/learn.Learn more about Kelsey and her business Coming Up Roses. Find Kelsey on Instagram here. Find Process the Podcast on Instagram here. Find your host Arielle on Instagram here. See you next Sunday x