Share
One Vision
Balancing human and AI in delivering meaningful solutions for credit union members
Season 7
•
Traditional views on financial milestones and pathways to financial security are changing, and we need different solutions to address our changing needs at various stages of life. In this episode of One Vision — FinTech Fuse! Theo chat with April Clobes, President/CEO of MSU Federal Credit Union, on the impact of technology in the credit union industry. There is an immense interest in deploying AI to create personalized solutions for members and drive efficiencies for credit unions; how we can best leverage the technology in a responsible and fair manner is an on-going exercise. Financial services industry is at an interesting and exciting crossroad. Much work to be done, there is.
More episodes
View all episodes
Shaping the future of banking with responsible AI at scale
14:09||Season 7It is no longer a question of whether financial institutions need AI, but more a question of what use cases we should focus on first, and how we can best scale the technology. In this special episode of One Vision — FinTech Fuse! Theo chats with John Duigenan, General Manager, Global Financial Services Industry with IBM Technology, and Shanker Ramamurthy, Global Managing Partner Banking & Financial Markets with IBM Consulting, on what to expect at the upcoming Money 20/20 USA conference in Las Vegas. From scaling generative AI across the financial services enterprise, to trustworthy AI best practices and top use cases for GenAI, the agenda is packed with insights from IBM experts with deep knowledge in modernization, digital transformation, and emerging technologies. Join us where fintech meets responsible AI, and let’s shape the future of banking together.**To learn more about IBM’s insights, expectations, and recommendations for the banking industry when it comes to the most significant development in technology in decades, check out these sessions and stop at IBM's conference space in Meeting Room MR 2202. October 27 at 10:20 AM PT — Generative AI: The New Accelerator for SME Banking with Shanker Ramamurthy, IBM Consulting & Steve Van Wyk and Banking Industry Architecture Network (BIAN) October 28 at 10:00 AM PM — Technology & the Future of Financial Services with Gary Cohn, Chairman IBM October 29 at 10:00 AM PT — Reimagining Treasury & Cash Management with Matthew Angelstad, IBM Consulting & Kartik Kaushik, RBC Capital Markets October 29 at 1:55 PM PT — Consumer Complaints: Reduce Risk and Improve Compliance through AI-Based Analysis with Maya Wilson, IBM PromontoryYou can find all the details here! https://www.ibm.com/events/money2020 #AI #FinTech #FinancialServices #IBMPartner #Money2020USA **Cracking the Code: Simplifying AI Adoption in Credit Unions
25:27||Season 7Credit unions and smaller financial institutions rely heavily on 3rd party providers for AI solutions. But lack of clarity on regulations is one of the factors hindering the adoption of AI in the industry. In this episode of One Vision — FinTech Fuse! Theo chat with Elizabeth Osborne, COO of Great Lakes Credit Union, on the strategies and challenges for adopting AI in the financial services industry. Pro tip from Elizabeth: Start with a focused used case and keep it simple; avoid unnecessary and overcomplicated layers of requirements and dependencies. And don’t forget to listen to your members’ feedback!Identity safety and the power of data
39:28||Season 7Everyone has likely been breached and will continue to be breached at some point. Unfortunately, current practices for protecting against identity theft and fraud are equivalent to "dark ages medicine" and do not effectively guide individuals on protective actions. When customers don’t take action, is it because they are not motivated, or is it because the process is simply too complex? In this episode of One Vision — FinTech Fuse! We chat with Jim Van Dyke, Senior Principal of Innovation for TransUnion on identity safety and how financial institutions can become better guardians for their customers by leveraging data in a smart and thoughtful way.The future (of money and finance) is a blur
50:51||Season 7In the past decade, we have seen significant progress in data democratization and the rise of consumer-centric financial services — thanks to disruption brought on by increased mobility. As we continue the journey, who will lead the next revolution? Who will be the key players and where will financial advice come from? In this episode of One Vision — FinTech Fuse! Theo chat with Efi Pylarinou on the future of money and finance. While many companies are focusing on low-hanging fruit improvements, there is still plenty of room for innovation in the infrastructure of financial services that can bring significant business value. Where will we go as a society, against the backdrop of geopolitical tensions and regulatory uncertainties? The future belongs to the crazy — who dare to try. *** About Efi Pylarinou: efipylarinou.comAbout One Vision: One Vision podcast, hosted by Theodora Lau, brings purposeful innovation to the spotlight. It is where impact meets innovation. One Vision is a convergence of minds that dream of a sustainable world for future generations galvanized by innovation. The new season, Fintech Fuse! features the powerful trio of women in fintech: Barb McLean, Stephanie Foster, and Theodora Lau.***► Unconventional Ventures: https://www.unconventionalventures.com/► Subscribe to newsletter: https://tinyurl.com/2ke9spzm► Subscribe to YouTube channel: https://tinyurl.com/37hhrn72 ► More One Vision podcast episodes: https://shows.acast.com/one-vision#OneVision #Podcast #AI #FinTech #Financialservices #InnovationReminiscing about the future of fintech
33:43||Season 7Fall is kicking off with a big BANG, with a series of fintech conferences for us to connect with founders and funders. It is also the recruiting season for our friends at the ICBA ThinkTECH Accelerator and the Center for Accelerating Financial Equity (CAFE). In this new episode of One Vision — FinTech Fuse! Theo, Barb, and Stephanie reunite to reminisce about the past, present, and future of our industry. Looking back, we have seen plenty of innovative ideas. But what do the activities amount to? Are we working on and measuring what matters? Looking ahead, what is the new battleground in the age of AI and data? Is it still fintech versus banks? Or will it be incumbent platforms versus tech players, aka Magnificent Seven? Perhaps it’s time for some honest conversations and a bit of soul searching.The convergence between traditional finance and decentralized finance
24:31||Season 7Are you curious about the future of decentralized finance? Here’s a little secret: The future is already here, but the change is not equally distributed. In our back-to-back episode featuring women in web3, we chat with Rita Martins, author of the brand new book titled “Web3 in Financial Services”, on the past, present, and future of blockchain technology, how the ecosystem can adapt to regulatory changes, and how traditional finance and DeFi can play nice together. While the progress may feel slow, change is definitely coming. Check out Rita’s new book here: https://a.co/d/93ClFuP **Our last conversation with Cleve Mesidor, The path to a more financially inclusive future, can be found here. https://shows.acast.com/one-vision/episodes/the-path-to-a-more-financially-inclusive-future **The path to a more financially inclusive future
26:32||Season 7With five generations of customers using the banking system, whose needs are we truly serving and how can we best fill the gaps? In our first episode back from a short summer break, we welcome Cleve Mesidor, Executive Director of the Blockchain Foundation, a 501c3 nonprofit leading an industry-wide crypto education campaign. Credit unions and community banks play a critical role in serving the diverse demographics of our society. How best can we support these institutions in a decentralized finance future? What policy changes do we need to support the workforce of the future, and ensure small business owners can thrive? And what is the story behind Butterscotch Media? Tune in to find out more!Charting a better world at the intersection of business and nonprofits
27:59||Season 7In this episode of One Vision, Theo chat with Alice Korngold, C-Suite and board advisor, speaker, and published author, on the value of collaboration between companies and nonprofits in finding innovative solutions to social challenges. Purpose and profits do and should co-exist; when we work together, we thrive — together. From hiring intentionally and creating inclusive social cohorts, to developing responsibly and ethically, let’s commit to staying motivated and changing the status quo for a better and brighter future. Take actions and make meaningful contributions to positive progress, not just for our sake, but for the sake of future generations. As Alice said, we each find our own path. And there is tremendous opportunity for every sector and every job to advance the world towards a more sustainable and inclusive path. Keep asking ‘why?’ and ‘what can I do?”. Don’t forget to check out Alice’s latest edition of A Better World, Inc.