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One Vision fintech fuse
One Vision fintech fuse podcast hosted by Theodora Lau, brings purposeful fintech innovation to spotlight. It is where impact meets innovation. We speak to startup founders, investors, industry players, thought leader...
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From iPhone to AI-Native Banking: Rethinking Customer Journeys, Platform Strategy, and Human Value in a Tech-Driven World
45:25||Season 7In the ever-evolving world of digital banking, understanding the shifts and trends is crucial for industry practitioners and innovators. In this episode of One Vision, Theodora Lau hosts Dharmesh Mistry and Dave Wallace to explore the transformative moments in banking and fintech over the past decade, the impact of technology on the financial services industry, and the future of work. They discuss the rise of 5G, smartphones, digital banking, and the need for industry revaluation to adapt to rapid technological convergence.00:00 Introduction and Guest Welcome02:20 The Game Changers and Misreads11:57 The Role of Fintechs and Neobanks21:24 The Future of Banking: A New Paradigm32:16 Rethinking Banking for the Future34:09 AI Native Banking37:03 Jobs and the Human Contribution 📍Hot take: “ We've had a new layer of financial services by the fintechs … and we totally overestimated the impact of these new players to the existing players.”📍Hot take: To create a better industry industry. It doesn't have to be FinTech completed. It's. Destroying banks. It doesn't have to be banks, completely destroying newcomers. There are so much, there's so much room for us to all play together to create a better ecosystem for all of us. Keywords: AI, FinTech, Digital Banking, Financial Services, Disruption, Future of Work, 5G, Banking InnovationMore about our guests 🌐Dave Wallace on LinkedIn: https://www.linkedin.com/in/davejvwallace/ 🌐Dharmesh Mistry on LinkedIn: https://www.linkedin.com/in/dharmesh-mistry-b81207/ 🌐Demystify Podcast on Fintech Futures: https://www.fintechfutures.com/keyword/demystify-podcast More about our host and One Vision Podcast 🌐Theodora Lau on LinkedIn: https://www.linkedin.com/in/theodoralau/ 🌐Banking on (Artificial) Intelligence (book): https://www.bankingonaibook.com/ 🌐Unconventional Ventures (company): https://www.unconventionalventures.com/ 🌐Listen to all One Vision Podcast episodes by visiting: https://shows.acast.com/one-vision
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On Personal Growth: Chasing purpose, curiosity, and love
25:09||Season 7Brandon Purcell, a former vice president and principal analyst at Forrester, recently embarked on a remarkable journey to write a book that intertwines his experiences with addiction and recovery with the concepts of artificial intelligence. In this new episode of One Vision Podcast, hosted by Theodora Lau, we dive deep into Brandon’s unique perspectives on how these two seemingly disparate topics are closely related. It is raw, vulnerable, and a reflection on how we can find our way back to authentic connection and recovery. 00:00 Welcome and Intro01:55 From Forrester to Responsible AI04:04 The Book Idea Takes Shape06:58 AI Metaphors for Addiction16:05 Advice to Younger Self20:39 Looking ForwardHot take: Be pulled by love, not fear. Hot take: Pause more and be intentional in what we do.Keywords: AI, Humanity, Mental Health, Personal Growth, Purpose More about our guest 🌐Brandon Purcell on LinkedIn: https://www.linkedin.com/in/brandoncpurcell/ More about our host and One Vision Podcast 🌐Theodora Lau on LinkedIn: https://www.linkedin.com/in/theodoralau/ 🌐Banking on (Artificial) Intelligence (book): https://www.bankingonaibook.com/ 🌐Unconventional Ventures (company): https://www.unconventionalventures.com/ 🌐Listen to all One Vision Podcast episodes by visiting: https://shows.acast.com/one-vision
Neobanks, Subscriptions, and Trust: Who Can Win in the U.S. Market?
28:34||Season 7With a record number of companies vying for US bank charters, it’s crucial to understand the driving forces behind this surge. The regulatory environment is more welcoming than ever, allowing fintechs to innovate and meet the needs of consumers who feel underserved by traditional banks. But it's not just about quantity; it’s about quality. In a saturated market, how can these new entrants provide real value that stands out? It's all about solving real problems and creating unique offerings that resonate with consumers. Keep an eye on companies that understand the nuances of the market and can adapt their strategies. What’s your take? Tune in and hear the take from Tiffani Montez and David Penn, in the latest episode of One Vision Podcast, hosted by Theodora Lau.00:00 Underserved Banking Opportunity14:44 Life Stage Subscriptions15:54 Niche Neobanks Strategy16:28 Who Will Win18:21 Incumbents Reaction20:09 Pressure To Modernize21:25 Rethinking Bank Models22:33 Trust And Charters24:36 Next 12 Months OutlookHot take: “We don’t need more banks. We need better banks.” Tiffani MontezHot take: “The sky is getting darker.” David PennKeywords: Fintech, Financial Inclusion, Neobank, Open Banking #Fintech #neobank #AI #Financialinclusion More about our guests 🌐Tiffani Montez on LinkedIn: https://www.linkedin.com/in/tiffani-montez-b794283/ 🌐David Penn on LinkedIn: https://www.linkedin.com/in/david-penn-25431313/ More about our host and One Vision Podcast 🌐Theodora Lau on LinkedIn: https://www.linkedin.com/in/theodoralau/ 🌐Banking on (Artificial) Intelligence (book): https://www.bankingonaibook.com/ 🌐Unconventional Ventures (company): https://www.unconventionalventures.com/ 🌐Listen to all One Vision Podcast episodes by visiting: https://shows.acast.com/one-vision **
How AI is Transforming Financial Literacy and Customer Trust
47:33||Season 7In this episode, Theodora Lau interviews Jennifer White, Senior Director, Global Banking & Payments Intelligence at J.D. Power, about consumer behavior, financial resilience, AI in finance, and future trends. They explore how consumers are navigating financial challenges and the affordability crisis, against the backdrop of “an era of resilience” — with two-thirds of Americans being financially unhealthy. They also discuss AI's role in financial literacy, MrBeast’s move into fintech, why Chime is leading new account acquisition, and implications for existing players.Looking to understand the current and future landscape of consumer finance? Hint: Fundamentals in customer experience are more important than ever. 00:00 Welcome Back Jennifer01:24 Consumer Resilience Snapshot06:26 Holiday Reality Check16:21 MrBeast Meets Fintech23:46 Chime and New Account Churn28:41 Consumer Trust and AI Tools41:31 Back to Service FundamentalsHot take: "Basics of customer experience still matter."Keywords: AI, fintech, Buy Now Pay Later, Trust, MrBeast, Chime, Financial Resilience, Financial Literacy, Fraud, Affordability More about our guest 🌐Jennifer White on LinkedIn: https://www.linkedin.com/in/jennifer-white-57257424/ More about our host and One Vision Podcast 🌐Theodora Lau on LinkedIn: https://www.linkedin.com/in/theodoralau/ 🌐Banking on (Artificial) Intelligence (book): https://www.bankingonaibook.com/ 🌐Unconventional Ventures (company): https://www.unconventionalventures.com/ 🌐Listen to all One Vision Podcast episodes by visiting: https://shows.acast.com/one-vision
AI Beyond the Hype — A Conversation on Tech, Trust, and Transformation with Christopher Mims
36:14||Season 7In this new episode One Vision podcast, Theodora Lau welcomes back Christopher Mims, Technology Columnist for the Wall Street Journal, to discuss his 2026 book “How to AI,” a practical guide aimed at the 90% who aren’t early adopters. They discuss the book’s “24 Laws of AI”, the evolving role of AI in the workplace, and how to prepare for the new future (without the hype). Who will win the AI race? And what might Christopher be writing about next year? Stay till the end of the conversation for the hint … and it is not what you’d expect! You can order a copy of Mims’ new book, “How to AI”, on bookshop.org and Amazon. And you can find my recent review of the book here on LinkedIn. #AI #FutureOfWork #Agents #Automation 00:00 Welcome 01:46 Why This AI Book04:13 Durable AI Principles06:22 Competition between Firms08:58 Agents as Assembly Robots14:43 Trust and Delegation Lines16:37 Kaizen and How the Principle Applies24:05 Key TakeawaysHot take: “ We're in this early DIY phase of AI.”Hot take: “It's just as important to figure out what AI can't do for you as it is to figure out what it can do … The opportunity cost for pursuing AI for the wrong types of tasks is bigger than ever.” Keywords AI, generative AI, future of work, automation, trustMore about our guest Christopher Mims is a tech columnist for the Wall Street Journal, where he covers AI, technology, and their implications on society. His latest book, "How to AI," breaks down complex concepts into actionable insights, making AI accessible to everyone. Mims has interviewed experts across various fields, providing a comprehensive view of how AI is being integrated into different sectors.🌐Christopher Mims on LinkedIn: https://www.linkedin.com/in/christopher-mims-club/ 🌐How to AI (book): https://a.co/d/079cJso1 More about our host and One Vision Podcast 🌐Theodora Lau on LinkedIn: https://www.linkedin.com/in/theodoralau/ 🌐Banking on (Artificial) Intelligence (book): https://www.bankingonaibook.com/ 🌐Unconventional Ventures (company): https://www.unconventionalventures.com/ 🌐Listen to all One Vision Podcast episodes by visiting: https://shows.acast.com/one-vision
The Future of AI Agents and Agentic Commerce
44:31||Season 6Are we moving too fast in the world of agentic commerce — a new paradigm in online shopping where AI agents act on behalf of consumers, facilitating transactions and product discovery? Unlike traditional e-commerce, where consumers interact directly with platforms, agentic commerce leverages advanced technologies to streamline the purchasing process.In this episode of One Vision — FinTech Fuse, we dive deep into the rapidly shifting landscape of agentic commerce and the alphabet soup. With the technology landscape changing at an unprecedented pace, we explore the challenges and opportunities that arise in the new world.Joining us in the discussion are industry experts, Dr. Efi Pylarinou and Jas Shah, who offer their insights on the rise of different protocols like ACP and UCP, identity verification, and the importance of a level-playing field in the future of commerce.What’s your take on this fast-paced evolution? Let’s keep the conversation going!#FinTech #AI #AgenticCommerce #AIAgents00:00 Welcome and Setup: The Agentic Commerce Alphabet Soup02:53 The Reality: Are We Moving Too Fast?07:35 Who Writes The Rules? 10:03 Which Protocol Will Win?16:20 Staying Visible: Banks Brand in Bot Era21:04 Trust Data and Curation25:44 The Economics and Gatekeepers33:57 Predictions: Who Will Emerge as The Likely Winner41:56 What Banks Should Do NextHot take: The real battle is about protocols, not models.Hot take: The future belongs to those who can optimize for AI.Keywords AI, agentic AI, commerce protocols, fintech, banking, digital transformation, identity, trust, UCP, ACPMore about our guests 🌐Dr. Efi Pylarinou on LinkedIn: https://www.linkedin.com/in/efipylarinou/ 🌐Jas Shah on LinkedIn: https://www.linkedin.com/in/jas-shah/ More about our host and One Vision Podcast 🌐Theodora Lau on LinkedIn: https://www.linkedin.com/in/theodoralau/ 🌐Banking on (Artificial) Intelligence (book): https://www.bankingonaibook.com/ 🌐Unconventional Ventures (company): https://www.unconventionalventures.com/ 🌐Listen to all One Vision Podcast episodes by visiting: https://shows.acast.com/one-vision
Navigating the FinTech Landscape: A Journey of Independence
32:05||Season 7In this episode of One Vision, Theodora Lau hosts Angi Milano, Founder and CEO of Maven Advisory, about her diverse career journey in financial services. They discuss the challenges and rewards of embracing independence, the importance of saying 'no', as well as the complexities and the art of selling in regulated industries. Angi shares insights on current trends in fintech, emphasizing the need for relationship building and community engagement as the industry evolves.Hot take: “… power of no and knowing when your limits really are hit and you have to turn somebody down is a powerful lesson that I wish I had learned.”Hot take: “In sales, if you are not thinking ahead, you’re falling behind.” More about our guest 🌐Angi Milano on LinkedIn: https://www.linkedin.com/in/angimilano/ More about our host and One Vision Podcast 🌐Theodora Lau on LinkedIn: https://www.linkedin.com/in/theodoralau/ 🌐Banking on (Artificial) Intelligence (book): https://www.bankingonaibook.com/ 🌐Unconventional Ventures (company): https://www.unconventionalventures.com/ 🌐Listen to all One Vision Podcast episodes by visiting: https://shows.acast.com/one-vision #Fintech #BankingIndustry #Community #Empathy