cover art for Ep 1: Morale

Leading Improvement in Health and Care

Ep 1: Morale

Season 1, Ep. 1

People are at the heart of improvement. In our first episode, we explore how to improve staff engagement and morale. Director of Patient and Staff Experience at the Newcastle Upon Tyne Hospitals NHS Foundation Trust, Annie Laverty, talks about using data to understand what matters to staff and enhance engagement.


We also hear from John Drew, Director of Staff Engagement and Experience, NHS England who discusses using the NHS staff survey to steer improvement and how we might engage people better on productivity.

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