In the Spotlight - The Smart Connected Workplace Podcast with Quocirca

In this episode of In the Spotlight with Quocirca, Louella Fernandes, CEO of Quocirca, is joined by David Fitzsimons, Director of the European Remanufacturing Council, to explore the accelerating shift toward a circular economy. They discuss how sustainability is becoming embedded in European legislation—from the Digital Product Passport to EcoDesign requirements—and how these frameworks are transforming the way products are designed, manufactured, and reused. Tune in to understand what these changes mean for the print industry, how organizations can adapt, and the opportunities that circularity presents for innovation and long-term business resilience.🌐 Learn more about the European Remanufacturing Council at https://www.europeanreman.eu/🌐 Learn more about Quocirca at https://quocirca.com/🌐 Sign up to Quocirca’s newsletter at https://quocirca.com/quocirca-newsletter-updates/🎬 Subscribe to our YouTube channel: https://www.youtube.com/@Quocirca

In this episode of In the Spotlight with Quocirca, Louella Fernandes sits down with Munu Gandhi, President of Xerox IT Solutions, for an in-depth conversation on the rapidly evolving IT and services landscape. Munu shares insights into his career journey and leadership approach, Xerox’s strategy in delivering end-to-end IT services, and how the company is helping customers navigate hybrid work, cybersecurity challenges, and digital transformation. The discussion explores the role of AI, automation, cloud modernisation, and managed services in driving business value, as well as Xerox’s investments in innovation and customer-centric service delivery. Munu also reflects on the future of IT services and the opportunities ahead for organisations embracing intelligent, secure, and scalable technology solutions.🌐 Learn more about Xerox at: https://www.xerox.co.uk/en-gb🌐 Learn more about Quocirca at https://quocirca.com/🌐 Sign up to Quocirca’s newsletter at https://quocirca.com/quocirca-newsletter-updates/🎬 Subscribe to our YouTube channel: https://www.youtube.com/@Quocirca

In this episode of In the Spotlight with Quocirca, Louella Fernandes speaks with Richard Wells, Head of Market Development at EpsonEurope, about Epson’s strategic approach to sustainable printing, the shift from laser to heat-free inkjet technology, and the growing importance of energy efficiency for customers. They explore industry trends shaping the future of print, how organisations can reduce environmental impact without compromising productivity, and Epson’s commitment to innovation across its product portfolio. This insightful conversation highlights the evolving value of print in a digital world and the role of technology in supporting sustainability goals.🌐 Learn more about Epson at https://www.epson.co.uk/en_GB🌐 Learn more about Quocirca at https://quocirca.com/🌐 Sign up to Quocirca’s newsletter at https://quocirca.com/quocirca-newsletter-updates/🎬 Subscribe to our YouTube channel: https://www.youtube.com/@Quocirca

In this episode of In the Spotlight with Quocirca, Louella Fernandes speaks with Marc Theaman, aka Thermal Theaman, from Toshiba about how the company is evolving its strategy across print, solutions, and digital transformation. Marc shares insights into Toshiba’s vision for the future workplace, the role of managed print and managed services, and how the organisation is supporting customers through technology shifts and ongoing market change. The discussion explores sustainability, security, cloud migration, and the opportunities for partners as Toshiba strengthens its solutions-led approach.🌐 Learn more about Toshiba at https://business.toshiba.com/🌐 Learn more about Quocirca at https://quocirca.com/🌐 Sign up to Quocirca’s newsletter at https://quocirca.com/quocirca-newsletter-updates/🎬 Subscribe to our YouTube channel: https://www.youtube.com/@Quocirca

In this episode of In the Spotlight with Quocirca, Louella Fernandes speaks with Jim LaRoe, CEO of Symphion, to uncover the growing cybersecurity risks facing print fleets and printer-adjacent endpoints. They discuss why complacency is one of the biggest threats to print security, how organisations can strengthen cyber hygiene across multi-vendor environments, and the role of automated Print Fleet Cybersecurity-as-a-Service in reducing vulnerabilities. Jim explains the emerging opportunities for managed print service (MPS) providers, IT leaders, and channel partners to improve endpoint protection, safeguard sensitive data, and enhance compliance in today’s complex digital landscape. If you’re looking to elevate your print security strategy, protect distributed fleets, or understand where the market is heading, this episode delivers essential insights.🌐 Learn more about Symphion at https://symphion.com/🌐 Learn more about Quocirca at https://quocirca.com/🌐 Sign up to Quocirca’s newsletter at https://quocirca.com/quocirca-newsletter-updates/🎬 Subscribe to our YouTube channel: https://www.youtube.com/@Quocirca

In this episode of In the Spotlight with Quocirca, Louella Fernandes speaks with Fernando Maronienne from Brother USA to discuss how Brother is evolving its Managed Print Services (MPS) proposition for the U.S. dealer market. Fernando shares his journey from Ricoh to leading Brother’s B2B division, “Brother for Business,” and explains how the company is expanding its enterprise footprint. The conversation explores digital transformation in the print industry, shifting customer expectations, and how innovation, service programs, and strong dealer partnerships are driving growth in the managed print and office technology space.🌐 Learn more about Brother USA at https://www.brother-usa.com/🌐 Learn more about Quocirca at www.quocirca.com🌐 Sign up to Quocirca’s newsletter at https://quocirca.com/quocirca-newsletter-updates/🎬 Subscribe to our YouTube channel: https://www.youtube.com/@Quocirca

In this episode of In the Spotlight with Quocirca, CEO Louella Fernandes is joined by Mike Reynolds and Shelley Seewald from Tungsten Automation to explore how AI, automation, and cloud technologies are reshaping the future of print management. From content-aware printing to hybrid cloud infrastructures and print security, this conversation reveals how organisations can modernise their print environments while enhancing productivity, sustainability, and compliance.

As Konica Minolta marks the twentieth anniversary of the launch of bizhub technology, Olaf Lorenz joins Louella Fernandes to reflect on the shifts that have taken place since its inception. They discuss the move from traditional output devices to integrated input devices that support digitisation and AI workflows. Sustainability challenges, customer priorities, and the future of print in a digital world are also discussed.🌐 Learn more about Konica Minolta bizhub technology at https://www.konicaminolta.eu/eu-en/bizhub-i-series/20-years-of-rethinking-the-workplace🌐 Learn more about Quocirca at www.quocirca.com🌐 Sign up to Quocirca’s newsletter at https://quocirca.com/quocirca-newsletter-updates/🎬 Subscribe to our YouTube channel: https://www.youtube.com/@QuocircaThis series is in collaboration with Microsoft Universal Print. Learn more at: https://aka.ms/UniversalPrintTimestamps:00:00 - Introduction03:05 - The shift from output to input devices06:05 - Sustainability and customer challenges08:56 - Digitisation and security concerns11:57 - AI integration and future plans14:49 - Sustainability goals and circular economy18:02 - Remote services and efficiency20:53 - The future of print and data utilisation