Hammer & Grind : Built For Contractors

People have long thought that the quality of the product is the most important thing for getting and keeping customers in a competitive business world, especially in construction. But the idea that the customer experience is more important than the quality of a product is becoming more popular.In this episode, Brad talks about:The disconnection between how we buy and how we sell.Steps to create a clear process from first contact to post-job follow-up.Importance of communication and setting expectations throughout the process.Personal anecdotes to illustrate the impact of customer service.Link to Resources:Grab Brad's tell-all book: The Contractor Profit Blueprinthttps://thecontractorprofitblueprint.comYou've been invited to check out Job Tread!https://www.hammerandgrind.com/jobtreadHelp us get the word out to other contractors by leaving us a review or sharing our podcast!

Maintaining a distinct and focused brand identity is crucial in the dynamic world of entrepreneurship. One interesting case study that shows how rebranding can improve a company's focus and competence is the podcast with Blue Mountain Bathrooms owner Chris Block. Based on Chris's story, we know that a strong brand helps spread the word about a company's main offerings and establishes its credibility, which in turn boosts advertising and sales.In this episode, Brad and Chris talked about:Chris's background and the evolution of his businessThe decision to rebrand from Block Building Services to Blue Mountain BathroomsBenefits of specializing in bathroom remodelingThe role of a mascot in branding and marketingOvercoming fears and pushback during the rebranding processThe importance of customer experience and engagement in building a brandMentioned:Website: https://bmbaths.com/Facebook: https://www.facebook.com/BmbathsInstagram: https://www.instagram.com/blue_mountain_bathrooms/Link to Resources:Grab Brad's tell-all book: The Contractor Profit Blueprinthttps://thecontractorprofitblueprint.comYou've been invited to check out Job Tread!https://www.hammerandgrind.com/jobtreadHelp us get the word out to other contractors by leaving us a review or sharing our podcast!

Building trust and encouraging open communication within a company requires building strong relationships with employees. When workers feel like they are valued and respected, they are more likely to talk about their problems in an open way. This can help solve problems before they get worse.In this episode, Brad and Traci talk about:Importance of HR mindset for small businessesWhen to hire HR support and compliance essentialsCreating effective employee handbooks and job descriptionsThe significance of tracking time and payroll accuracyBuilding relationships and trust within teamsUtilizing assessments to understand employee motivationsStrategies for fostering a positive workplace cultureActionable steps for retaining talent and enhancing engagementMentioned:Website: https://elevatedtalentconsulting.com/Facebook: https://www.facebook.com/HRinnovatesInstagram: https://www.instagram.com/elevatedtalentconsulting/LinkedIn: https://www.linkedin.com/company/elevated-talent-consulting/Link to Resources:Grab Brad's tell-all book: The Contractor Profit Blueprinthttps://thecontractorprofitblueprint.comYou've been invited to check out Job Tread!https://www.hammerandgrind.com/jobtreadHelp us get the word out to other contractors by leaving us a review or sharing our podcast!

The impulse to raise one's standard of life might result in unstable financial circumstances as people start to see the results of their labors translated into higher income. The idea of delaying gratification becomes apparent as a key tactic to guarantee both individual financial well-being and the company's survival.In this episode, Brad and Connor talk about:The impact of lifestyle creep on personal financesImportance of a "hills and valleys" account for seasonal businessesStrategies for delaying gratification and building smart money habitsThe significance of proactive financial planningUnderstanding good vs. bad debt in businessTips for creating a sustainable budget and financial clarityMentioned:Website: https://progressfc.com/Facebook: http://www.facebook.com/progresssolutionsernameInstagram: https://www.instagram.com/connorthefinancialcoach/LinkedIn: http://www.linkedin.com/in/connor-tyson-chfc/meLink to Resources:Grab Brad's tell-all book: The Contractor Profit Blueprinthttps://thecontractorprofitblueprint.comYou've been invited to check out Job Tread!https://www.hammerandgrind.com/jobtreadHelp us get the word out to other contractors by leaving us a review or sharing our podcast!

Many builders have trouble with sales, not because they aren't good at what they do, but because they can't explain their value well. Missed sales chances are caused by worrying about prices, not following up, and sales strategies that don't work.In this episode, Brad and Chad talk about:The #1 mistake contractors make that costs them salesHow to price your services confidently without fear of rejectionThe power of follow-ups and how they can double your revenueWhy educating your customers leads to more closed dealsHow AI and technology can give you a sales edge over the competitionMentioned:Website: https://tmicglobal.com/Facebook: https://www.facebook.com/chadlefevre/Instagram: https://www.instagram.com/chadxlefevre/LinkedIn: https://ca.linkedin.com/in/chadlefevreLink to Resources:Grab Brad's tell-all book: The Contractor Profit Blueprinthttps://thecontractorprofitblueprint.comYou've been invited to check out Job Tread!https://www.hammerandgrind.com/jobtreadHelp us get the word out to other contractors by leaving us a review or sharing our podcast!

The bidding process presents a hidden issue for the building sector, sapping millions of dollars in income lost without anyone realizing. When contractors bid on jobs, they put in a lot of time, effort, and resources, but most of that work doesn't get paid or noticed.In this episode, Brad and Anthony talk about:How bidding can drain $1.5M from the construction industry.The dangers of unapproved change orders.Why clear documentation can protect contractors.The impact of AI on construction efficiency.Lessons learned from real-life construction failures.Mentioned:Website: https://www.futurefactory.com/Facebook: https://www.facebook.com/anthony.amunategui.3Instagram: https://www.instagram.com/anthonyamunategui/LinkedIn: https://www.linkedin.com/in/anthonyamunategui/Link to Resources:Grab Brad's tell-all book: The Contractor Profit Blueprinthttps://thecontractorprofitblueprint.comYou've been invited to check out Job Tread!https://www.hammerandgrind.com/jobtreadHelp us get the word out to other contractors by leaving us a review or sharing our podcast!

The idea of competition is frequently highlighted as a key motivator for success in today's fast-paced business world. On the other hand, Nikita Petrov's experience provides strong evidence for a different viewpoint: trust creates value rather than competition. In fields where reputations and personal ties play a large role in influencing customer choices, this principle becomes even more important.In this episode, Brad and Nikita talk about:The significance of company cultureLessons learned from the 2008 recessionThe seven pillars of an amazing cultureThe role of transparency and communicationStrategies for small businesses to improve cultureThe importance of curiosity and positivity in leadershipMentioned:Facebook: http://www.facebook.com/clsnikita/Instagram: http://www.instagram.com/nikitaypetrov/LinkedIn: https://www.linkedin.com/in/nikita-petrov-b09976168/TikTok: http://www.tiktok.com/@clsnikitaeLink to Resources:Grab Brad's tell-all book: The Contractor Profit Blueprinthttps://thecontractorprofitblueprint.comYou've been invited to check out Job Tread!https://www.hammerandgrind.com/jobtreadHelp us get the word out to other contractors by leaving us a review or sharing our podcast!

Effective leadership goes beyond conventional ideas of authority in the fast-paced business world. It involves offering teams the freedom to make choices that will lead to success. Chris Dyer outlines a transformative leadership style that prioritizes teamwork and liberty. Setting clear targets and limits while giving team members the latitude to decide how to reach them helps leaders create an empowered culture that eventually improves output and creativity.In this episode, Brad and Chris talk about:How a strong culture leads to better performance and employee satisfaction.Chris shares his transition from traditional management to a culture-focused leadership style.Overview of transparency, positivity, uniqueness, measurement, listening, recognition, and dealing with mistakes.Implementing weekly surveys to gather employee feedback and improve workplace culture.The significance of understanding what works well within teams.Mentioned:Website: https://chrisdyer.comFacebook: https://www.facebook.com/chrispdyer7Instagram: https://www.instagram.com/chrispdyer7LinkedIn: www.linkedin.com/in/chrisdyer7X: https://x.com/ChrisPDyerTikTok: https://www.tiktok.com/@chrisdyer.comYoutube: https://youtu.be/NtgtkAoGgT4Link to Resources:Grab Brad's tell-all book: The Contractor Profit Blueprinthttps://thecontractorprofitblueprint.comYou've been invited to check out Job Tread!https://www.hammerandgrind.com/jobtreadHelp us get the word out to other contractors by leaving us a review or sharing our podcast!

Standing out can feel like an uphill fight in today's competitive corporate environment. But what if there was a way to differentiate your company—not by emphasizing features, but by sharpening its character?In this episode, Brad and Rich talk about:The power of identity-based marketing and why it’s a game-changerHow to identify what makes your business uniqueThe five pillars of identity and how to use them in your marketingHow to craft a message that speaks directly to your audienceReal-world examples of businesses using identity marketing to thriveMentioned:Rich’s Book: Unlocking Unlimited Lead Flow on AmazonRich’s Podcast: The Level 10 Contractor Daily PodcastWebsite: Level 10 ContractorEmail: rich@level10contractor.comFacebook: https://www.facebook.com/level10contractor/LinkedIn: https://www.linkedin.com/in/rich-harshaw-63188679/Recommended Book: Good to Great by Jim CollinsLink to Resources:Grab Brad's tell-all book: The Contractor Profit Blueprinthttps://thecontractorprofitblueprint.comYou've been invited to check out Job Tread!https://www.hammerandgrind.com/jobtreadHelp us get the word out to other contractors by leaving us a review or sharing our podcast!