Share

cover art for Dispatch with Madalyn Armijo | E320

Fintech Impact

Dispatch with Madalyn Armijo | E320

Ep. 320
•

Jason Pereira welcomes Madalyn Armijo, Co-founder and COO of Dispatch, a revolutionary platform designed to seamlessly integrate multiple financial advisory systems. This discussion delves into the platform's inception, its mission to eliminate redundant data entry, and its broader impact on the financial advisory landscape. The conversation offers insightful perspectives on the future of fintech and the challenges of modernizing financial advisory services.


Episode Highlights:

  • 01:04: Madalyn Armijo shares the origin story of Dispatch, highlighting the collective realizations among the co-founders regarding the persistent data management challenges faced by financial advisors. This moment of insight led to the conception of Dispatch, aimed at addressing these issues comprehensively and efficiently.
  • 04:08: Madalyn characterizes Dispatch as a foundational utility within the wealth tech ecosystem, akin to a public utility, facilitating seamless data orchestration without requiring advisors to manage the intricacies of system-by-system integration.
  • 04:56: The discussion narrows down to the specific type of data Dispatch handles client information”and how it overcomes the inherent complexity and variability of such data across different platforms through sophisticated normalization and translation techniques.
  • 06:11: The flexibility and customization offered by Dispatch are elaborated upon, demonstrating how the platform can adapt to a range of utilization scenarios, from advisor-led data entry to client-driven information input, thereby streamlining the onboarding process.
  • 10:46: Madalyn explains how Dispatch extends beyond mere data integration to facilitate smoother account opening processes, reducing the burden on advisors and enhancing the client onboarding experience through digital solutions that obscure the complexities of dealing with multiple custodians.
  • 15:52: Looking towards the future, Madalyn envisions expanding Dispatch's capabilities horizontally across the financial services sector, suggesting a broader application of the platform's integration and data management solutions beyond the advisory space.
  • 18:24: The concluding segment invites reflection on the challenges and aspirations associated with developing and scaling Dispatch, emphasizing the critical role of talent acquisition and the unwavering passion of the team for innovating within the fintech industry.


Key Points:

  • Dispatch aims to transform the financial advisory landscape by enabling seamless integration of disparate systems, thereby addressing the perennial issue of manual data entry and error management.
  • The platform’s focus on client data and its capacity to normalize and translate this information across various systems highlight a novel approach to tackling the complexities of data management in wealth tech.
  • Flexibility and customization are central to Dispatch’s value proposition, offering tailored solutions that accommodate diverse operational needs and preferences among financial advisors.


Tweetable Quotes:

  • "In our industry, simplifying data integration is not just a convenience, it's a game changer." - Madalyn
  • "Dispatch is like a public utility for financial data, laying the groundwork for a more efficient and error-free advisory process." - Madalyn
  • "A delightful user experience in fintech is not just a nice-to-have; it's essential to driving adoption and satisfaction." - Madalyn


Resources Mentioned:

  • Facebook – Jason Pereira's Facebook
  • LinkedIn – Jason Pereira's LinkedIn
  • Woodgate.com – Sponsor
  • LinkedIn – Jason Pereira's LinkedIn
  • https://www.linkedin.com/in/madalyn-armijo/ 


More episodes

View all episodes

  • 409. Finny with Eden Ovadia | E409

    23:38||Ep. 409
    In this episode of FinTech Impact, host Jason Pereira talks with Eden Ovadia, CEO of Finny, a platform designed to help financial advisors grow their businesses organically. Eden shares the origin story of Finny, highlighting how his background in tech and private equity led to the creation of a data-driven solution for prospecting growth. The discussion explores how Finny leverages big data and machine learning to identify potential prospects and detect client intent signals, enabling advisors to effectively match with their ideal clients. Eden also discusses the company's roadmap and the importance of helping advisors articulate their value propositions. This episode is a must-listen for financial advisors seeking to enhance client acquisition, share of wallet, and retention through advanced, data-driven strategies.

  • 407. Solutions by Text with Nick Babinsky | E407

    35:03||Ep. 407
    In this episode of FinTech Impact, host Jason Pereira interviews Nick Babinsky, Chief Product Officer at Solutions by Text (SBT). They discuss how SBT empowers financial services companies to engage with consumers through SMS and other messaging protocols. The conversation covers SBT's history, the benefits of text-based communications, regulatory challenges, and the future of text messaging in the financial industry. Nick shares insights on high engagement metrics, compliance complexities, and the evolving technology landscape. Tune in to learn how text messaging is transforming consumer interactions in the financial sector.

  • 406. Hakkoda with Anand Pandya | E406

    32:30||Ep. 406
    Join host Jason Pereira on 'FinTech Impact' as he discusses the foundational elements of AI, specifically data, with Anand Pandya, head of Financial Services for Hakkoda, an IBM company. In this episode, they dive deep into the evolution of data management, the challenges organizations face in maintaining high-quality data, and the importance of clean data for successful AI implementation. Learn about the history of data waves, the pivotal role of cloud platforms like Snowflake, and how big companies can avoid common pitfalls in the AI landscape. Don't miss this insightful conversation packed with expert insights and practical advice for the future of data in financial services.

  • 405. Knapsack with Mark Heynen | E405

    39:27||Ep. 405
    In this episode of FinTech Impact, host Jason Pereira interviews Mark Heynen, co-founder of Knapsack, an AI-powered platform designed to enhance financial advisory workflows. Mark shares insights on how Knapsack automates administrative tasks by integrating with various data sources and employing natural language agents. He discusses the platform's evolution from a private note-taking tool to a comprehensive agent-based system, capable of handling everything from simple email scheduling to complex tax planning. Mark also touches on the challenges faced in data compliance and the future of AI in financial services. Don't miss this deep dive into how AI is transforming the financial advisory landscape.

  • 404. Flextract with Rajesh Jayaraman | E404

    22:17||Ep. 404
    In this episode of FinTech Impact, host Jason Pereira interviews Rajesh Jayaraman, founder and CEO of Flextract. Flextract is an innovative onboarding tool designed to help financial advisors streamline the client onboarding process by leveraging AI-powered data extraction. Rajesh discusses the origins of the company, the technology behind their product, and how it enhances both advisor efficiency and client experience. They delve into the challenges of managing disparate client data and the future roadmap for Flextract, including dynamic checklists and advanced report generation. This episode is a must-listen for anyone interested in the future of financial technology and client management.

  • 403. ElektraFi with Antonio Zivanovic | E403

    30:38||Ep. 403
    In today's episode of FinTech Impact, Jason interviews Antonio Zivanovic, the Founder and CEO of ElektraFi - an online platform that democratizes access to independent financial guidance for employees. Antonio shares the origin story of ElektraFi, its mission to provide cohesive financial insights and advice, and the innovative ways it supports individuals in managing their finances. Listen in as they discuss the importance of financial well-being, AI integration, and future plans for the platform. Ideal for business owners and employers interested in enhancing employee financial health.

  • 402. FinMate AI with Daniel Yoo | E402

    23:59||Ep. 402
    In this episode of FinTech Impact, host Jason Pereira interviews Daniel Yoo, the founder of FinMate AI, an AI-driven advisor meeting notation software. Daniel explains the origins of FinMate AI, stemming from his frustrations as a financial advisor with the note-taking process. He delves into the various challenges the company has faced, the hyper-competitive market, and how they plan to differentiate themselves by providing a custom, service-oriented approach rather than a purely scalable software solution. Daniel also shares his insights on the evolving landscape of AI in financial services and emphasizes the importance of realistic, honest conversations within the industry. Tune in to learn more about the future of AI in financial advising and how FinMate AI aims to stand out in a crowded field.

  • 401. KayOs with David Weinstein | E401

    30:46||Ep. 401
    In this episode of FinTech Impact, host Jason Pereira talks with David Weinstein, CEO, and co-founder of KayOs, a company helping businesses become AI-native by structuring their data and operations. David shares how KayOs organizes both structured and unstructured data into contextual graphs to enhance AI and agent capabilities within organizations. They discuss the origins of KayOs, the challenges businesses face with data management, and the various tools and models used to make data actionable. The conversation also delves into the future of AI, its ethical implications, and how companies can adopt AI technologies without losing the human touch. Tune in to learn about the innovative approaches KayOs employs to turn business data chaos into order.

  • 400. Episode 400 with Julia Carreon | E400

    39:18||Ep. 400
    In this milestone episode of FinTech Impact, Jason Pereira celebrates the 400th episode with special guest Julia Carreon. Julia, a respected executive with over 25 years of experience in financial services, discusses her impressive career and her stance on digital transformation within the industry. She highlights her notable achievements, including leading digital initiatives at Wells Fargo and Citibank. The discussion delves into the challenges of implementing AI and innovative technologies in traditional banking systems, the importance of execution, and the complexities of integrating new technologies in an industry hampered by outdated systems and organizational bureaucracy. Julia also shares her views on the pitfalls of the robo-advisor hype and the importance of proper onboarding processes. This episode offers a candid, in-depth look at what it takes to drive real change in financial services.