The Fan Engagement Pod
How Exeter finished top of the 19/20 Fan Engagement Index
Welcome to the Fan Engagement Chat, the episode of the Fan Engagement Pod where we hear about someone’s approach to Fan Engagement.
This week we hear from Nick Hawker, Chair of the Exeter City Supporters Trust. We hear about how they managed to achieve top place in the Fan Engagement Index for the second year in a row, and in 2019/2020, put even more points on the board.
We talk about why there’s more in common between Man United and Exeter City than some people think, and how constant communication is the key to good Fan Engagement.
Don’t forget you can find out how your club did in the Fan Engagement Index at https://fanengagement.net. You can also register for free for the Fan Engagement Hub if you want to access more detailed data and case studies from the 2019/2020 Index.