Efficiency on Demand


Operations, Outsourcing & Onboarding with Nathan Hirsch

Ep. 35

Nathan Hirsch is an entrepreneur and expert in remote hiring and eCommerce. Most recently, Nathan co-founded FreeeUp.com in 2015 with an initial $5,000 investment, scaled it to $12M per year in revenue, and was then acquired in 2019. Today, Nathan is a co-founder of OutsourceSchool, a company working to educate entrepreneurs on how to effectively hire and scale with virtual assistants through in-depth courses. Nathan has appeared on 300+ podcasts, is a social media personality, and loves sharing advice on scaling remote businesses.

In today’s episode, Nathan and Monique are talking about how Nathan bootstrapped 3 different businesses with less than $5k initial investment. The last company hit 8-figures in revenue and was acquired within the industry, a dream that came true. Nathan also shares the journey from the initial investment, to efficiently scaling the business organically for 4 years. This episode is for all of you out there who are entrepreneurs by heart and are looking for inspiration to see, you too can be the one hitting big goals! 


[1:12] - Monique introduces her guest, Nathan Hirsch.

[2:27] - Tell us about who you are, what you do, why you have a German surname and how was it growing up being a Half-German?

  • I am the co-founder of Outsource School
  • My dad's German and Jewish.
  • I grew up in a town called East Longmeadow in Massachusetts.

[4:49] - Nathan talks about his first glimpse into being an entrepreneur.

[7:50] - Walk me through your experience of school and share a bit about the educational system.

  • College was a fun time. I met some of my best friends. I started my business there, I met my business partner.
  • Did I get an ROI on the degrees? Not, but if I didn't go to college, then I wouldn't have met my business partner and who knows where I'd be right now.

[12:21] - What made you decide that you don’t want to follow your parent’s steps?

  • My aunt influenced me a lot.
  • I got to see my aunt start her own business.
  • I gotta see her upgrade nicer houses as her business grows.
  • I got to talk to her and learn from her.

[15:27] - Which of the life skills do you think are the most important one when it comes to outsourcing?

  • Focusing your time and having a priority is important.
  • No matter what you're doing in life, you have to have time management skills. You have to have the ability to prioritize.

[16:56] - When you started outsourcing, what was it that you were looking for in the beginning?

  • At the beginning, I just needed help.
  • I learned from scratch, and it took me years to build out my interview process. My on boarding process and my training process through a lot of trial and error.

[18:35] - Do you only hire people in the Philippines or do you actually hire worldwide?

  • I like to divide up hiring into three levels. The followers, the doers, and the experts.
  • I hire followers from the Philippines
  • And I hire doers and experts from different countries.

[19:16] - What do you think makes them the best followers?

  • They learn English at a very young age.
  • They have a great sense of family, which is good if you are creating a good culture and a good team.

[21:11] - What are the things that would piss you off the most about this industry?

  • Not treating the VA well.

[34:17] - What do you think are the great perks to offer to a team that's not on a payroll?

  • They get the flexibility to work remotely.
  • I'm also flexible when it comes to days off.
  • We've thrown Christmas parties, where we'll pay for the food. We'll pay for everything and they'll get together.

[40:01] - When you start working with entrepreneurs and outsourcing. What question would you wish they would ask you more?

  • I like to focus on system and process questions.

[44:32] - What does efficiency mean to you?

  • It's all about figuring out what hours in the day I'm most productive doing things. And what I can get done to move the needle.

[46:36] - Which of the three things would you keep doing over and over again to get back to success?

  • Networking
  • Going on podcasts
  • Partnerships


WordBoard: https://apps.apple.com/us/app/wordboard-phrase-keyboard/id960167417

Trello: https://trello.com/

Fiverr: https://www.fiverr.com/


“Focusing your time and having a priority is incredibly important.” - Nathan Hirsch

“You have to have time management skills, you have to have the ability to prioritize.” - Nathan Hirsch


Website: https://www.outsourceschool.com/

Linkedin: https://www.linkedin.com/in/nathanhirsch/

Instagram: https://www.instagram.com/realnatehirsch/

Facebook: https://web.facebook.com/nathan.hirsch

More Episodes


Politics, Perceptions and Peace-Making with Doug Noll

Ep. 52
Douglas E. Noll, JD, MA left a successful career as a trial lawyer to become a peacemaker. His calling is to serve humanity, and he executes his calling at many levels. He is an award-winning author, teacher, and trainer. He is a highly experienced mediator. Doug’s work carries him from international work to helping people resolve deep interpersonal and ideological conflicts.In today’s episode, Doug talks to Monique about his work as a mediator and peacemaker, forcing him to confront human emotion straight on. After all, conflict is all about emotion. He discovered how to listen to others into existence. That led him to training inmates serving life sentences how to be peacemakers in maximum security prisons and then teaching his skills at the highest levels of government in Washington, D.C.HOT TOPICS OF THE EPISODE[2:02] - Monique introduces her guest, Doug Noll.[2:33] - How do we know that a person is actually a narcissist?They don't have a clue.We all are narcissists. We can't be healthy without a certain amount of narcissism.[3:06] - 2 types of narcissist:Overt and maladaptive narcissist.[12:47] - Doug talks about how he started as a peacemaker.[23:17] - Doug talks about law enforcement.[32:28] - Monique and Doug talk about the differences of Police brutality in the U.S and Germany.[46:47] - Doug explains the big deal of beliefs.[47:29] - Monique and Doug talk about flat earth society.[56:12] - How we can talk to politically polarized people?The number one rule and listening and talking to or being with a politically polarized person is you're not going to talk, you got to listen.[1:03:15] - Doug talks about how to get people who have these entrenched beliefs.[1:09:38] - What does efficiency mean to you?Efficiency is generally using the least amount of energy to get the most done.[1:10:16] - If someone is in the middle of a huge conflict, and they want to make peace, what's the three things that you would give them on the way?Bring in a professional, you find a professional Peacemaker mediator to come in and help.Recognize that all conflicts are highly emotional.Hold as much compassion as you can, for the people you're in conflict with.AWESOME RESOURCES THAT WE TALKED ABOUT IN THIS EPISODEBook: https://www.deescalate.dougnoll.com/order-1584980818236966IMPACTFUL QUOTES OF THIS EPISODE“Try to hold as much compassion as you can, for the people you're in conflict with.” - Doug Noll.“Efficiency is generally using the least amount of energy to get the most done.” - Doug Noll.FIND MORE ABOUT DOUG NOLL HERE.Website: https://dougnoll.com/Facebook: https://www.facebook.com/doug.noll.52/LinkedIn: https://www.linkedin.com/in/dougnoll/

Resilience, Re-Orientation & Repurposing with Megan Dougherty

Ep. 51
Megan Dougherty is the co-founder of One Stone Creative, a multi-media content agency that specializes in podcasts and online courses. She has been working in digital marketing and online business development for over a decade and has had the privilege of working with hundreds of business owners in a wide variety of industries. She lives in Gatineau, Quebec, and when she's not thinking about podcast strategy, she likes to grow vegetables and watch disaster movies.In today’s episode, Megan talks to Monique about how she started in the industry on the basis of being a business school drop-out. (she was a baker before getting into marketing!) She never set out to be a podcast producer - it all started with a random phone call from an old co-worker.HOT TOPICS OF THE EPISODE[1:43] - Monique introduces her guest, Megan Dougherty.[2:57] - Tell us who are you? What do you do?My name is Megan Dougherty and I run one stone creative, which is a multimedia content agency. We specialize in creating podcasts for small business owners, department heads, small companies.[6:02] - Why did you become a baker first and how did you transition and why?I really liked the bakery, that's a really pleasant type of work.I happen to go onto Craigslist, and then I happen to be the kind of person that this entrepreneur was looking for.[10:30] - So what was your biggest challenge from making pie all day long and then starting with this entrepreneur.That was the biggest challenge, I think for me it wasn't even that I didn't know what I was doing. I didn't even know I couldn't begin to imagine all of the things that I didn't know.[15:49] - Megan talks about when she started to notice the hideous patterns.[26:52] - You just talked about how your former colleague called you and asked you to form a business together. And you just said yes. Did you know what business?No, I figured it would be something in the marketing space because my business partner's background was in commercial radio production.[27:57] - Megan talks about how she actually started the podcast.[30:05] - What if I want to monetize my account and or get people who listened to it to buy my stuff. What am I going to do?The nice thing is it's never too late to start adding structure.[34:24] - So what is your favorite way to monetize podcasts?I find that the fastest and the path to ROI that feels the best with podcasting is a networking tool.[36:50] - I do want to dive a little bit into this online course part because you mentioned that you don't actually do online courses, unless you can be really picky about it.The way in which I'm really picky is I need to be absolutely certain in my own heart that someone's going to make money on it.[38:31] - What does efficiency mean to you?Efficiency definitely means getting the either most or best benefit out of work done.[39:14] - If you had to give the top three tips for using a podcast as a business strategy, which one would that be?You're the boss of your podcast.Repurpose. But don't be lazy about it.Be consistent.AWESOME RESOURCES THAT WE TALKED ABOUT IN THIS EPISODEBook 1: https://www.amazon.com/Cheaper-Dozen-Belles-Their-Toes/dp/B0002IQKHCBook 2: https://www.amazon.com/First-Break-All-Rules-Differently/dp/1531865208Ebook: https://onestonecreative.net/will-a-podcast-work-bookIMPACTFUL QUOTES OF THIS EPISODEEfficiency happens for me when I figure out what I want to happen before I do a thing. - Megan Dougherty.Choose your battles and choose your moments. - Megan Dougherty.Your idea is as good as anyone else's until it's proven. - Megan Dougherty.FIND MORE ABOUT MEGAN DOUGHERTY HERE.Website: https://onestonecreative.net/Facebook: https://www.facebook.com/OneStoneCreative/LinkedIn: https://www.linkedin.com/in/doughertymegan/

Masks, Media & Maniacs with Daniel Gefen

Ep. 50
Daniel went from jumping on classroom tables and getting detention for wanting attention to impacting millions of people in his underwear.He went from being completely invisible with no online following to growing his top rated podcast to over 250,000 downloads, interviewing billionaires and world class leaders and becoming an international bestselling author in less than 2 years.After being pitched hundreds of times by lazy PR agencies he launched Gefen Media Group - one of the first podcast booking agencies and helped influential authors sell hundreds of thousands of books by getting them on top rated podcasts.Seeing a gap in the market for people who couldn't afford to hire a booking agency, he launched Podbooker.com - a platform for guests and hosts to easily connect.In today’s episode, Daniel talks to Monique about outsourcing his entire company to a competitor, Grew it out of a Hotel Lobby for a year, went from invisible online to becoming a celebrity in his space in less than 2 years, wrote a book about self help addiction and became a number 1 best seller.HOT TOPICS OF THE EPISODE[1:37] - Monique introduces her guest, Daniel Gefen.[4:59] - Where did you go to school?I went to a school called Hasmonean High School.I was the class clown.[7:39] - Do you think you felt like you had to hide something?I feel like most people wear masks.Depending on who you're with.[10:38] - Daniel talks about an analogy of heaven and hell.[15:01] - What was the journey as a child?I have a hard time being told to do things that to me doesn't make sense.[20:32] - Daniel talks about his problem when he started doing the podcast.[25:05] - Daniel talks about how he got into podcast booking services.[37:29] - Daniel explains how you can actually grow your podcast.[45:33] - Daniel talks about his experience while interviewing Robert Kiyosaki.[47:37] - What do you think triggered Robert Kiyosaki to go off like that on you?I think I pushed a little bit on some sensitive points.But hey, it's my show.[49:57] - What does efficiency mean to you?Efficiency to me means doing what you love, and outsourcing everything else.[50:06] - Can you share tips that they should definitely know.Don't overthink, just start producing.Not worry about what everyone else is doing. Just do whatever it is that you want to do.AWESOME RESOURCES THAT WE TALKED ABOUT IN THIS EPISODEBook: https://www.amazon.com/Think-Grow-Rich-Landmark-Bestseller/dp/1585424331Paced Breathing: https://www.facebook.com/PacedBreathingPodbooker: https://www.podbooker.com/IMPACTFUL QUOTES OF THIS EPISODEWhat you think about me has nothing to do with me. Everyone's just coming with their own background with their own masks. - Daniel GefenIf we each give to each other, we're going to get, but if we're trying to just get, then we're not going to get anything. - Daniel GefenEfficiency to me means doing what you love, and outsourcing everything else. - Daniel GefenFIND MORE ABOUT DANIEL GEFEN HERE.Website: http://gefenmediagroup.com/LinkedIn: https://www.linkedin.com/in/gefenmedia/Facebook: https://www.facebook.com/gefendaniel/