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Digital Workplace Impact
Episode 141: Year one with Microsoft Copilot – an MVP’s perspective
Are you embracing all that Copilot brings or still figuring out the best ways to adopt this technology?
This time in the Digital Workplace Impact studio, host Nancy Goebel welcomes the esteemed Mark Rackley. As the Microsoft Practice Director at Protiviti, a celebrated Microsoft MVP (most valuable professional) and early adopter of Copilot, Mark provides valuable insights into Microsoft 365 Copilot.
The introduction of Copilot had its first anniversary earlier this year and, with clarity and pragmatism, Mark gives his perspective on how it’s revolutionizing the digital workplace. The pair discuss the hype versus the potential ‘friction’ when using Copilot in action; what a return on investment in Copilot might actually mean; and just how rapidly this landscape is changing.
The conversation covers valuable lessons, tangible benefits and seasoned advice on how to get started. For all this and more, listen now and discover new ways to achieve the most from Microsoft Copilot.
(Show notes, links and transcript for this episode.)
Guest speakers:
Mark Rackley, Microsoft MVP and Director Microsoft Practice at Protiviti
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Episode 145: How Adobe's DEXecutive unleashes inclusive, high-performing teams
44:22|In this latest episode, Nancy Goebel is joined in the Digital Workplace Impact studio by Toni Vanwinkle, Vice President of Digital Employee Experience (DEX) at Adobe, a professional recognized by ACG Silicon Valley as one of the 40 leaders to watch in 2024. In this thoughtful conversation, Nancy puts a magnifying glass over some incredible milestones and insights from Toni’s career. These include not only Toni’s strategies for building and mobilizing inclusive, high-performing teams, but also the delight of a visit by invitation to the Juneteenth celebrations at the White House. Together, the pair discuss Toni’s vision for the future of work, what inspires her and her perspective on the most significant challenges and opportunities for companies in the coming years. Along the way, Toni shares advice for fellow digital workplace professionals who may be looking at the future of work. So, tune in now for an engaging, inspiring and enlightening episode with Toni Vanwinkle. (Show notes, links and transcript for this episode.) Guest speakers: Toni Vanwinkle, Vice President, Digital Employee Experience at AdobeEpisode 144: 'Baseline to Breakthrough': Leaning into the future digital workplace
22:23|Have you heard about DWG’s new programme to help digital workplace leaders future-proof their organizations? In this episode of Digital Workplace Impact, Paul Miller, DWG’s Chairman and Founder, stops by to talk with host, Nancy Goebel. He shares more about the new kick-start programme aimed at helping leaders to go from ‘baseline to breakthrough’ – and then beyond. As part of a new series of ‘Vantage Point’ events, DWG will host two 90-minute online sessions, on October 23 and November 20. These will take leaders through how to baseline where an organization’s digital workplace is really at, as a springboard for the future. And this also ties in with a new benchmarking product focused on AI, due to launch later this month. In this conversation, Paul discusses the importance of designing the future before it designs you. He muses that the digital workplace post-pandemic is in a state rather akin to the Leaning Tower of Pisa: standing up but in need of some maintenance and alignment! But is it tilting towards the future or the past? So, join Nancy and Paul for a lively conversation on what’s next from DWG around helping organizations to design their own future. (Show notes, links and transcript for this episode.) Guest speakers: Paul Miller, DWG’s Chairman and FounderEpisode 143: The AI powered workplace: Insights from a Google data transformation expert
41:49|Insight, energy and experience – three elements that shine through in this latest Digital Workplace Impact episode, as Corinne Goldberg, an AI data transformation expert at Google, takes the spotlight. In her first podcast ‘appearance’, Corinne talks about her dual passions for digital transformation and fitness; both areas that guide people to achieve elevated performance by inspiring the pushing of boundaries. Corinne herself is entering a new career chapter. She’s working with enterprise customers to modernize technology infrastructures through AI services, helping to realize opportunities via cloud technology and AI products. Host Nancy Goebel draws on this new chapter and on Corinne’s past experiences to lead us through a fascinating conversation which covers three pillars of digital transformation: productivity, operational resilience and competitive differentiation. The discussion also stresses the importance of fostering a data-driven culture within organizations, using what Corinne calls the ‘ARC’ principles of accessibility, reliability and creativity. With tantalizing future-gazing around digital transformation, analytics and AI, along with some topical advice for data transformation teams today, there’s something for all. So, listen now for fascinating insights from a Google data transformation expert. (Show notes, links and transcript for this episode.) Guest speaker:Corinne Goldberg,AI Data Transformation Expert at GoogleEpisode 142: Beyond intranets: LumApps’ take on the future of DEX
55:04|What is digital friction and why should organizations care about it? And how can intranets live in between different viable forms of technology to decrease this friction? All this and more comes under discussion in the latest episode of Digital Workplace Impact, as host Nancy Goebel is joined by Sean Winter, General Manager for North America at LumApps. As many of us see, every day employees are required to use increasing numbers of apps in the workplace – but how can technology serve as a means to elegantly connect these different encounters? The pair talk about how digital employee experience (DEX) platforms, like LumApps, are setting out to reduce digital friction by creating seamless experiences. As someone well-versed in the complexities of working in this space, Sean offers thoughtful insights and future-gazing ideas. The conversation covers continuous learning, AI-enabled coaching, data-driven insights, and experiences that could be truly integrated and personalized. Sean also shares practical advice for digital workplace leaders and teams. So, if you’re interested in opening up a book of digital employee experience and exploring the chapters, join Nancy and Sean to learn more about LumApps’ take on the future of DEX. (Show notes, links and transcript for this episode.) Guest speakers: Sean Winter, General Manager, North America, LumAppsEpisode 140: AI readiness – a strategic imperative?
40:47|Is your organization ready to seize the opportunities presented by AI? In the latest episode of the Digital Workplace Impact podcast, our host Nancy Goebel delves into the strategic imperative of AI readiness. Nancy is joined by Edward Taylor, DWG’s Chief Growth Officer, to explore the transformative impact of Microsoft Copilot on large-scale enterprises and the pivotal role of digital literacy in the workforce. The discussion covers how early adopters of AI navigated the challenges of data leaks and the proactive measures subsequently implemented. You can hear insights on user engagement during Copilot trials and understand more about why change management is essential for AI integration. In addition, the pair offer valuable advice for those considering DWG’s AI Readiness Assessment, a tool to help organizations leverage their strengths for AI adoption. If you have questions about the strategic importance of AI readiness in large-scale organizations, this is the podcast for you. Listen today and find out more. Guest speaker: Edward Taylor, DWG’s Chief Growth OfficerEpisode 139: The role of the digital workplace in supporting ESG
42:19|DWG’s Director of Knowledge, Shimrit Janes, is back in the podcast hot seat. In this episode of Digital Workplace Impact, she shares a first look at new research,ESG and the digital workplace, which is now available to download in full. At a time when organizations are coming under daily scrutiny around their ethics and behaviour, approaches to environmental, social and governance (ESG) have never been so important. Host Nancy Goebel invites Shimrit to uncover what the research suggests, and the podcast provides a thought-provoking primer on ESG considerations for digital workplace teams. In this wide-ranging discussion, they consider whether organizations can see themselves as good citizens and what taking action to be a good ancestor might mean. This highly relevant research presents clear insights into how the digital workplace strategy can align to wider stakeholder voices and gives specific examples of practices and approaches to open up ESG through digital workplace transformation. So, if you’re currently examining what ‘doing the right thing’ means to your customers, stakeholders and organization, then stop right now to hear more about what this latest research can offer you. Guest speakers: Shimrit Janes, Director of Knowledge at the Digital Workplace Group Show notes, links and transcript for this episode: Download the research: https://digitalworkplacegroup.com/reports/esg-and-the-digital-workplace/Episode 138: Ripples of change: Managing complexity in the new digital era
32:04|Imagine a stone dropped into still water, creating ripple effects that expand far and wide. This was the perfect metaphor for change and complexity in this edition of the Digital Workplace Impact podcast featuring DWG's Founder and Chief Creative Officer, Paul Miller. With the backdrop of the latest gathering of the DWG Trailblazers, Paul joins podcast host, Nancy Goebel, to explore what came up at the session, which started with the theme of ‘How do you create a high-performing digital workplace team?’, but in the event uncovered much more too. DWG’s Trailblazers is a group of ambitious, forward-thinking individuals who push the boundaries, constantly considering ‘What next?’, and come together to share the challenges this presents. Topics such as the narrative of complexity, AI as a double-edged sword, and the unsettling quest for stability were all in the mix in this latest session, along with collective management through complexity, the pyramid perspective, and retaining and building top talent. As always, Paul takes the strategic view of the intersection between humans, technology and work, helping to make sense of these challenges and offering advice to navigate these ripples of change. So, join Nancy and Paul for a trailblazing conversation which is dripping with fascinating insights. Guest speaker: Paul Miller, Founder and Chief Creative Officer, Digital Workplace GroupShow notes, links and transcript for this episode: The next DWG Trailblazers event is on July 16 – apply for a guest place. Learn more about our digital workplace management benchmarking servicesGEEKing out on employee experiences at LinkedIn Paul MillerEpisode 137: GEEKing out on employee experience at LinkedIn
44:00|How can you bring together professionals from across functions to propel knowledge management best practice and connections in complex organizations? Digital workplace leader Laurel Dzneladze is doing just that at LinkedIn with the introduction of an innovative group, the GEEK. Laurel, Digital Platforms and Change Management Leader at LinkedIn, joins host Nancy Goebel for the latest episode of Digital Workplace Impact. She explains more about the power, value and energy of the GEEK – the generating effective and efficient knowledge group – as a key strategic leadership tool for transforming the employee experience. With a rich career in digital platforms, change management and employee upskilling, Laurel has held leadership positions at Johnson Controls, Whole Foods, Arm and Microsoft. She talks about her career trajectory and continuing professional development, as well as her support for others through Stage Laurel – the approach she takes to networking, speaking with and learning from others in order to thrive and continue to add value. In a fascinating conversation, the pair also look at AI and Laurel’s perspective on what AI developments mean for digital workplace professionals. For all this and more, join Nancy and Laurel as they ‘geek’ out, exploring the world of digital workplace leadership. Guest speaker: Laurel Dzneladze, Digital Platforms and Change Management Leader at LinkedIn Show notes, links and transcript for this episode: Laurel Dzneladze Putting people at the centre of digital transformation