cover art for Episode 137: GEEKing out on employee experience at LinkedIn

Digital Workplace Impact

Episode 137: GEEKing out on employee experience at LinkedIn

How can you bring together professionals from across functions to propel knowledge management best practice and connections in complex organizations? Digital workplace leader Laurel Dzneladze is doing just that at LinkedIn with the introduction of an innovative group, the GEEK.  Laurel, Digital Platforms and Change Management Leader at LinkedIn, joins host Nancy Goebel for the latest episode of Digital Workplace Impact. She explains more about the power, value and energy of the GEEK – the generating effective and efficient knowledge group – as a key strategic leadership tool for transforming the employee experience.  

With a rich career in digital platforms, change management and employee upskilling, Laurel has held leadership positions at Johnson Controls, Whole Foods, Arm and Microsoft. She talks about her career trajectory and continuing professional development, as well as her support for others through Stage Laurel – the approach she takes to networking, speaking with and learning from others in order to thrive and continue to add value.  In a fascinating conversation, the pair also look at AI and Laurel’s perspective on what AI developments mean for digital workplace professionals.  

For all this and more, join Nancy and Laurel as they ‘geek’ out, exploring the world of digital workplace leadership. 

Guest speaker: Laurel Dzneladze, Digital Platforms and Change Management Leader at LinkedIn  

Show notes, links and transcript for this episode: 

Laurel Dzneladze 

Putting people at the centre of digital transformation 

More episodes

View all episodes

  • Episode 140: AI readiness – a strategic imperative?

    Is your organization ready to seize the opportunities presented by AI?  In the latest episode of the Digital Workplace Impact podcast, our host Nancy Goebel delves into the strategic imperative of AI readiness. Nancy is joined by Edward Taylor, DWG’s Chief Growth Officer, to explore the transformative impact of Microsoft Copilot on large-scale enterprises and the pivotal role of digital literacy in the workforce.  The discussion covers how early adopters of AI navigated the challenges of data leaks and the proactive measures subsequently implemented. You can hear insights on user engagement during Copilot trials and understand more about why change management is essential for AI integration.  In addition, the pair offer valuable advice for those considering DWG’s AI Readiness Assessment, a tool to help organizations leverage their strengths for AI adoption. If you have questions about the strategic importance of AI readiness in large-scale organizations, this is the podcast for you. Listen today and find out more. Guest speaker: Edward Taylor, DWG’s Chief Growth Officer 
  • Episode 139: The role of the digital workplace in supporting ESG

    DWG’s Director of Knowledge, Shimrit Janes, is back in the podcast hot seat. In this episode of Digital Workplace Impact, she shares a first look at new research,ESG and the digital workplace, which is now available to download in full. At a time when organizations are coming under daily scrutiny around their ethics and behaviour, approaches to environmental, social and governance (ESG) have never been so important. Host Nancy Goebel invites Shimrit to uncover what the research suggests, and the podcast provides a thought-provoking primer on ESG considerations for digital workplace teams.  In this wide-ranging discussion, they consider whether organizations can see themselves as good citizens and what taking action to be a good ancestor might mean. This highly relevant research presents clear insights into how the digital workplace strategy can align to wider stakeholder voices and gives specific examples of practices and approaches to open up ESG through digital workplace transformation. So, if you’re currently examining what ‘doing the right thing’ means to your customers, stakeholders and organization, then stop right now to hear more about what this latest research can offer you. Guest speakers:  Shimrit Janes, Director of Knowledge at the Digital Workplace Group Show notes, links and transcript for this episode: Download the research: 
  • Episode 138: Ripples of change: Managing complexity in the new digital era

    Imagine a stone dropped into still water, creating ripple effects that expand far and wide. This was the perfect metaphor for change and complexity in this edition of the Digital Workplace Impact podcast featuring DWG's Founder and Chief Creative Officer, Paul Miller.  With the backdrop of the latest gathering of the DWG Trailblazers, Paul joins podcast host, Nancy Goebel, to explore what came up at the session, which started with the theme of ‘How do you create a high-performing digital workplace team?’, but in the event uncovered much more too.  DWG’s Trailblazers is a group of ambitious, forward-thinking individuals who push the boundaries, constantly considering ‘What next?’, and come together to share the challenges this presents.  Topics such as the narrative of complexity, AI as a double-edged sword, and the unsettling quest for stability were all in the mix in this latest session, along with collective management through complexity, the pyramid perspective, and retaining and building top talent.  As always, Paul takes the strategic view of the intersection between humans, technology and work, helping to make sense of these challenges and offering advice to navigate these ripples of change. So, join Nancy and Paul for a trailblazing conversation which is dripping with fascinating insights. Guest speaker: Paul Miller, Founder and Chief Creative Officer, Digital Workplace GroupShow notes, links and transcript for this episode: The next DWG Trailblazers event is on July 16 – apply for a guest place. Learn more about our digital workplace management benchmarking servicesGEEKing out on employee experiences at LinkedIn Paul Miller 
  • Episode 136: How digital workplace teams can thrive in a VUCA world

    We're operating at a time when change is moving with velocity. We live in a volatile, uncertain, complex and ambiguous (VUCA) world – but what does that really mean and why should digital workplace teams and leaders care? In this latest conversation, host Nancy Goebel is joined in the Digital Workplace Impact studio by Maureen Ennis, Chief Change Catalyst, Hybrid Workforce Expert and Founder of Thrive. Maureen’s mission is to partner with executives to build highly productive, cohesive teams that are based on trust as a foundation for collaboration, productivity and transformative growth.  Together, the pair discuss Maureen’s recently published research on high-impact teams along with the frameworks she uses for leading such teams in worlds full of volatility, uncertainty, complexity and ambiguity. They examine the need to balance the head, heart and hands; the importance of building relationships; and the many challenges, including how to achieve the best mix of collaborative versus asynchronous work. DWG predicts that digital workplace leaders will start 2024 as chaos coordinators but may well finish as outriders. So, listen now, for a conversation that highlights just what can make a difference when leading digital workplace teams and helping them to thrive in a VUCA world. Guest speaker:  Maureen Ennis, Chief Change Catalyst, Hybrid Workforce Expert and Founder of Thrive (Show notes, links and transcript for this episode.) For DWG members: Digital Workplace Management Benchmarkproduct sheet (with pricing)  Digital workplace management: Teams, structures and methods  DWG’s 2024 predictions for the digital workplace For non-members Digital workplace management Digital Workplace Management Benchmarking DWG’s 2024 predictions for the digital workplace Build your big impact team – White paper 
  • Episode 135: MillerKnoll on empowering intentional, inclusive and playful workplaces

    2024 marks the tenth anniversary of a powerful strategic partnership between DWG and MillerKnoll, a collective of dynamic brands that come together to design the world in which we live. This partnership is celebrated in a captivating conversation between Ryan Anderson, MillerKnoll’s Vice President of Global Research and Insights, and Digital Workplace Impact’s host, Nancy Goebel.    Ryan’s work focuses on designing workplaces that support healthy, inclusive and productive communities, and the pair discuss his vision for 2025 – a year he believes will focus on holistic wellbeing, connected distributed teams, user-initiated change, and more.  Together, Nancy and Ryan explore what can be learned from 2023 – the challenges and opportunities – and how digital workplace leaders can make 2024 a year that will really count. Empowering work through intentional design, the benefits of being playful and joyful at work, inclusive leadership and the balance of managing strong and weak ties all come together to make this a powerful conversation. The pair ask just how can we use our corporate, digital and home-working spaces to enable a range of experiences to help foster healthy working relationships? For intriguing insights into these areas, along with some actionable ideas, join Nancy and Ryan by listening today.  Guest speaker: Ryan Anderson, Vice President of Global Research and Insights at MillerKnoll Show notes, links and transcript for this episode:Ryan Anderson MillerKnoll Let’smake 2024 count 
  • Episode 134: Unboxing DWG's 2024 Research Programme

    Discover the box of delights that is this year’s Member Research Programme at DWG! Host Nancy Goebel is joined in the Digital Workplace Impact studio by Elizabeth Marsh, DWG’s Director of Research, to talk about the research planned for 2024. Elizabeth shares the stories behind how this year’s themes have been selected. DWG’s Research Advisory Board, member input and the 2024 digital workplace predictions have all played their part in helping to pinpoint the hottest digital workplace topics of the day.  The programme comprises six research projects, which promise to provide new insights along with some practical tools and ideas.The DWG team aims to search out great best practice on day-to-day topics and to help digital workplace practitioners consider their own response to industry developments. Futuring for digital workplace teams, AI readiness and digital workplace product management are just some of the themes that will come under the spotlight this year.  So, to get the ‘heads up’ on DWG’s research plans, join Nancy and Elizabeth for an early preview. The new research will complement DWG’s existing library of more than 100 reports. (Show notes, links and transcript for this episode.) speakers:  Elizabeth Marsh, Director of Research, DWG 
  • Episode 133: DWG's 2024 predictions for the digital workplace

    “DWG is uniquely positioned to talk to lots of practitioners and providers in our circles day to day. The predictions really represent an embodiment of the patterns that we see, and are a way for us to help create a line of sight not only for our members, but also for the industry at large.” - Nancy Goebel, Chief Executive Officer, Digital Workplace Group As 2024 gets underway, things are switched up for this latest episode of Digital Workplace Impact. Our usual host, Nancy Goebel, takes the hot seat to be interviewed by DWG’s Director of Knowledge, Shimrit Janes. The session’s focus? DWG’s top 10 predictions for the digital workplace in the year ahead.  And just what could these megatrends be? If content is king, will data be queen? Will digital workplace impact be assessed using AI-powered insights? Is search dead? And, what’s likely to be ahead for digital workplace leaders? Nancy also reflects on how well the predictions for 2023 performed. This lively discussion sets out to spark ambition and debate, and to really help people think about what might come next. And wrapping up this crystal ball of ideas is this year’s super prediction, that in the midst of all the hype surrounding opportunities such as AI, digital workplace practitioners will use the basics as a guide and go back to the future. So, if you’re navigating the fast-changing world of the digital workplace, join Nancy and Shimrit to explore fascinating industry insights and uncover more on the possibilities ahead. (Show notes, links and transcript for this episode.) DWG’s 2024 predictions for the digital workplace For members only: Insider Insights recording and notes: DWG’s 2024 predictions for the digital workplace 
  • Episode 132: Digital Workplace Impact's 2023 highlights reel

    In this year’s first episode of Digital Workplace Impact, host Nancy Goebel takes a look at the top podcasts from the 2023 series and offers you a résumé of those that proved most popular with listeners. As a baker’s half dozen, this collection is a highlights reel of delights. Each podcast presents the opportunity to learn more not only about recent industry insights and developments, but also about key players and change-makers. Topics covered last year were wide and varied: from DWG's own predictions for the industry to living examples of digital transformation; from a people-first approach to AI through to impact stories from DWG’s awards programme, leading research, and more. All had common threads – lively conversation, thought-provoking ideas and insightful questioning – along with helpful advice for digital workplace leaders and practitioners everywhere. So, to get closer to ideas and developments that helped to shape the digital workplace last year, take a listen to Nancy’s ‘baker’s half dozen’ collection of the top Digital Workplace Impact podcasts from 2023. (Show notes, links and transcript for this episode.) Episode 114: DWG’s 2023 predictions for the digital workplace Episode 117: Domino’s delivers a culture and communications rockstar Episode 122: Unlocking the power of generative AI, like ChatGPT, in the workplace Episode 116: Back to the future with enterprise social Episode 119: Prioritizing digital accessibility to create workplaces that thrive Episode 128: A Microsoft MVP’s blueprint for Copilot readiness Episode 126: The importance of building Unilever’s culture in a hybrid world