cover art for One doctor's experience inside Babylon Health

Danny In The Valley

One doctor's experience inside Babylon Health

Season 6, Ep. 9

The Sunday Times’ tech correspondent Danny Fortson brings on Hugh Harvey, managing director of consultancy Hardian Health, to talk about his time at Babylon Health (4:30), his first look at the company’s “artificial intelligence” (7:00), why it’s hard to build a medical chatbot (11:30), the siloed nature of the company (14:30), its regulatory loophole (16:20), Ali Parsa’s obsession with creating an “AlphaGo moment" (21:10), the gong (24:15), how the company became more brazen with its marketing (27:10), why getting chatbots certified as medical devices is so hard (29:45), and why the Silicon Valley way often doesn't work in medicine (33:00).

Link to The Sunday Times' investigation:

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