The Comply and Outperform Podcast

Join Shilo Grayson, Regulatory Strategy Specialist at KYC360, for a practical session on identifying ultimate beneficial owners, navigating complex ownership structures and keeping pace with fast-moving global regulation.

Join Shilo Grayson, Regulatory Strategy Specialist at KYC360, for a focused discussion on balancing sanctions volatility and screening efficiency in 2026. Drawing on her background in the US national security and intelligence community, Shilo explores how rapidly shifting sanctions regimes, increasing divergence globally, and rising enforcement expectations are reshaping sanctions compliance. Secondary sanctions exposure remains widely misunderstood, particularly where indirect ownership and control risks intersect. At the same time, screening teams are under pressure to manage rising alert volumes, reduce false positives and demonstrate a defensible framework to regulators. Name matching alone is no longer sufficient where complex beneficial ownership structures and opaque networks obscure control. This session outlines practical steps to strengthen sanctions screening, manage secondary exposure and maintain operational efficiency in a volatile environment. 

In December 2025, Nationwide Building Society was fined £44,078,500 by the UK Financial Conduct Authority (FCA) for deficiencies in its financial crime systems and controls. The FCA identified serious weaknesses in Nationwide’s AML framework between 1 October 2016 and 1 July 2021, including shortcomings in customer due diligence, customer risk assessment, and transaction monitoring. Nationwide was also aware that some personal current accounts were being used for business purposes, but lacked an adequate framework to manage the associated risks. One serious case involved a customer who received £27.36m in fraudulent Coronavirus Job Retention Scheme payments, including £26.01m deposited over just eight days. £820,687 remains unrecovered.This podcast explores the FCA’s findings, the specific control gaps that led to significant enforcement action, and the practical lessons for financial institutions.

Drawing on her background in the US national security and intelligence community, Shilo discusses why 2026 is set to be a year of heightened scrutiny for KYC and AML. Customer risk shifts faster than periodic review cycles. Illicit finance is fragmenting into smaller, harder-to-spot flows. Sanctions continue to change quickly, and not always in sync across jurisdictions. AI is accelerating both sides of financial crime, enabling more scalable deception while raising expectations for explainable, auditable AI-powered controls. Discover the consequences of these changes, and the practical steps firms can take to stay ahead in 2026. 

Join Stephen Platt, Founder and CEO at KYC360, and Tom Devlin, Co-Founder and CCO, for a behind-the-scenes exploration of how Customer Lifecycle Management (CLM) is redefining customer risk management for financial institutions. Discover how KYC360’s CLM solution seamlessly integrates post-onboarding KYC processes, streamlines and automates periodic reviews, and delivers a comprehensive, real-time view of risk throughout every stage of the customer lifecycle. In this exclusive session, we will address pressing operational compliance hurdles associated with traditional periodic review models, highlight common pitfalls such as operational inefficiencies and data silos, and outline innovative strategies to elevate both efficiency and regulatory performance.

Join Shilo Grayson, Regulatory Strategy Specialist at KYC360, for an examination of the operational, cultural and governance failures that led to Monzo receiving a £21 million FCA fine for serious AML breaches. Drawing on her background in the US national security and intelligence community, Shilo breaks down how illicit finance networks exploit weak controls, what Monzo got wrong at each stage of the customer lifecycle, and why similar structural issues have surfaced at other fast-growth digital banks such as Starling Bank. Discover how these failures happened, why they persisted, and the practical steps firms can take to scale without repeating the same mistakes.