Podcast guest appearances. Richard Blank Costa Rica's Call Center

The Common Cents Show is a podcast dedicated to providing business and financial knowledge in an entertaining and insightful way. From expert interviews with business leaders to dissecting the latest in business trends and news, we are dedicated to helping you make valuable business judgements from sound business knowledge.The Common Cents Show is all about Entrepreneurship and Business. Join us for weekly content and strategy.Micah Logan is a Small Business Growth Expert, Business Turnaround Specialist, Business Coach, Forbes Contributor, Award-Winning Entrepreneur, and Business Systems Architect.Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.https://youtu.be/1z0-Sbk-dVYhttps://youtu.be/1xp9CbU_qsMRichard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQMicah Logan, the common cents show, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending

Welcome to "Aligned Entrepreneur Secrets," . A podcast for entrepreneurs looking to align their business strategies with their core values. Hosted by Traci Bermingham, this podcast features insightful interviews, expert advice, and actionable tips designed to help you grow and scale your business while staying true to your mission. Whether you're focused on mindset, marketing, or leadership, our content will empower you to achieve lasting success. Unlock the secrets to building a purpose-driven, thriving business!In the bustling world of entrepreneurship, where the spotlight often shines on the glitz of gross revenue and the glamour of growth hacks, there's a deeper, more fulfilling path to success. It's found in the quiet, yet powerful moments of alignment and the deep, fulfilling breaths of business harmony. That's the essence of the "Aligned Entrepreneur Secrets" podcast. For over two decades, the journey behind the scenes has been crafting pathways to success for businesses that not only aspire to achieve financial milestones but also yearn for a rhythm that resonates with the heartbeats of their founders. Witnessing firsthand the burnout and the blur of boundaries that can consume even the most passionate entrepreneurs led to the creation of this podcast.In the world of entrepreneurship, success isn't just about the numbers. It's about finding harmony between growth and personal fulfillment, between scaling your business and enjoying your life. "Aligned Entrepreneur Secrets" is the podcast dedicated to uncovering the strategies that lead to this balance, designed specifically for visionary entrepreneurs ready to transform their approach to success.https://youtu.be/rQcZP-tmlzAhttps://youtu.be/Dq_QtBNnAxQhttps://youtu.be/CkaZq5-_BMghttps://youtu.be/c-mOsqKJyiMRichard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQTraci Bermingham, Aligned Entrepreneur Secret, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending

The L.O.V.E Plan for Success and Inner GrowthTrying again and again to break this glass ceiling on top of you? We show you the path to climb on top of your glass ceiling. glass ceiling.Follow the L.O.V.E Plan for Success and Inner Growth. We show you how to own your life and to turn it into a joyful path along the mission your soul has given to you.This is a recording of a magic conversation about life and success. It is not scripted at all, we let our mind and soul talk openly. It is very personal. We did not edit this recording, as you will see. But we edited the transcript to make it better readable.We are curious what you think and feel about it. Whatever the mind can conceive and believe... it can achieve0:00 Welcome1:53 The purpose of life and the soul5:06 You need a plan8:06 How to know y are on the right track10:56 Truth on permanent leave13:22 Searching for truth14:38 Layers of truth15:38 You need a structure16:43 Milestones and challenges18:09 Choose the right friends19:15 People holding you back23:28 Pact with the devil25:26 Freedom of mind26:54 Conditioning in schools31:25 Exceptional people39:00 Institutions need mediocrity48:48 About money55:04 Celebrities58:32 Scarcity1:04:17 Selling knowledge1:08:43 Why is not everybody doing it?https://youtu.be/r4a4heiTYwchttps://youtu.be/U2m0q7981iwhttps://youtu.be/zQ68aaDqiQcRichard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQJohannes Stockburger, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending

In this episode, Dr. Laura Sicola interviews Richard Blank, the CEO of Costa Rica's Call Center, about the importance of communication skills and influence in the business world. They discuss the value of soft skills, such as foreign language proficiency, and the need to recognize and leverage one's unique talents. Richard challenges listeners to improve their voicemail messages and congruence between their audio and visual presence. They also talk about the importance of giving people a personalized outbound voicemail message and the impact it has on the impression they leave. He emphasizes the importance of trust, faith, and having a sense of humor in building relationships and achieving success.Episode 215: Richard Blank - CEO Costa Rica Call CenterIn this episode you will learn:● Character during chaos is an important leadership trait.● Promote individuals based on their strengths and redirect them to roles where they can excel.● Express appreciation and acknowledge the contributions of team members.● Take calculated risks and communicate with stakeholders about challenges and unique aspects of the business. Soft skills, including foreign language proficiency, are valuable and marketable skills in the business world.● Recognize and leverage your unique talents and skills, and don't downplay their importance.● Improve your voicemail message and ensure congruence between your audio and visual presence.● Give a personalized outbound voicemail message to make a positive impression.● Be the lone voice of dissent when necessary and advocate for others.About Richard Blank:  At 27 years old, Richard relocated to Costa Rica to train employees for one of the larger call centers in San Jose. He has trained over 10 000 bilingual telemarketers over two decades. Richard has the largest collection of restored American Pinball machines and antique Jukeboxes in Central America making gamification a strong part of CCC culture. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.Do you want to be an effective communicator? This is where you'll find all sorts of resources with ideas, tips and strategies on how to master the art and science of leadership communication and influence, i.e. the ability to harness the power of the voice to master the 3s: Command the room, Connect with the audience and Close the deal in any context. https://youtu.be/Xs4XRi6Ca3shttps://youtube.com/shorts/wSiTO-n9WBYhttps://youtube.com/shorts/a34o4FLSPhU

Welcome to Speakers Are Leaders Motivation Channel with Harry Sardinas, where we bring you funny, edutaining videos and interviews to help you:Grow your business from the stage & build a powerful global brandOvercome stage fright & become a confident, charismatic speakerLearn from multimillionaires about their journey to success & how they made their first million5 Steps To Make Your First Million - Richard Blank and Harry Sardinas. Grow Your Business from the Stage & Build a Global BrandAre you ready to level up?Want to grow or start your business?Dream of making your first million?Ready to attract wealth & abundance into your life?https://youtu.be/t6w2jWDVWmkRichard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQSpeakers Are Leaders Motivation Podcast, Harry Sardinas, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending

In this enchanting episode of Spark and Ignite Your Marketing, host Beverly Cornell sits down with Richard Blank, CEO of Costa Rica’s Call Center. Richard’s story is one of bold moves and building a business that thrives on empathy, gamification, and yes—pinball machines. Richard shares his secrets to igniting employee engagement and delivering exceptional customer experiences. Tune in to discover how culture, connection, and a little magic can transform your business. A Call Center Success Story with Richard BlankDid you know that call centers in Costa Rica are gaining attention worldwide? In this episode of 'Spark and Ignite Your Marketing,' host Beverly Cornell is joined by Richard Blank, the CEO of Costa Rica's Call Center. Richard shares his unique journey of moving from Philadelphia to Costa Rica over 20 years ago and building a thriving call center business.Hear inspiring stories about training over 10,000 bilingual telemarketers, offering scholarships for language students, and maintaining a passionate and motivated team. Join us for an engaging conversation filled with valuable insights, personal anecdotes, and a celebration of connection and human-centric business practices.00:00 Introduction to Costa Rica's Call Center Industry00:39 Meet Richard Blank: From Philadelphia to Costa Rica00:49 Building a Unique Company Culture02:21 The Journey of Growth and Expansion04:03 The Role of Gamification in Call Centers04:59 The Human Touch in the Age of AI08:09 Challenges in the Call Center Industry10:20 The Importance of Honor and Professional Ethics12:16 Richard's Personal Journey and Inspirations15:29 Creating a Positive Work Environment16:36 The Importance of Assertiveness and Balance17:21 Mentorship and Recognition18:45 Marketing Strategies and Respect for Telemarketers19:43 Lightning Round: Quick Insights22:38 Reflecting on Success and Early Challenges29:14 Advice for Young Entrepreneurs32:11 Conclusion and Final ThoughtsThree Key Topics Covered:Gamification in the Workplace: Richard introduces gamification into his call center with creative elements like pinball machines and friendly competitions, creating an atmosphere of fun and motivation. https://youtu.be/6YTUFREg_1ghttps://youtu.be/do5AgRztFA0https://youtu.be/PQbbV-WYNlYhttps://youtu.be/7nc8OmFCs1Yhttps://youtu.be/jk51kgMpdsIRichard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQBeverly Cornell, Spark and Ignite Your Marketing, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending

On this podcast, John Kelley, seasoned entrepreneur and engaging storyteller, dives into the journeys of small business owners. Join him as he uncovers the inspiring, humorous, and often tough realities they face while creating distinct and impactful brands in their industries.Hear our discussion on outbound lead generation and sales appointment calling, inbound customer support, how Richard got his start, and some best practices for effective communication on sales and support calls.Building Relationships Through the Phone Lines: Lessons from a Telemarketing Veteran feat. Richard Blank with Costa Rica's Call CenterGuest Bio:Richard Blank is the CEO and Founder of Costa Rica's Call Center, a full-service BPO call center providing lead generation, customer service, social media support and more for US companies. He founded the company 15 years ago and has grown it to over 300 seats. Building Relationships Through the Phone Lines: Lessons from a Telemarketing Veteran feat. Richard Blank with Costa Rica's Call CenterMain Discussion Points:The importance of building relationships in sales, not just trying to force a saleTechniques for effective communication and rapport building on sales and support calls  Why it's important to treat everyone in an organization with respect, not just decision makersHow to get referrals and repeat business through exceptional customer serviceWhy taking time to understand the local culture is key when doing business abroadHow Costa Rica’s Call Center vets clients to avoid unethical business practiceshttps://youtu.be/NN4CoABXzFAhttps://youtu.be/A_G1bl-BhHchttps://youtu.be/bmOu5zU6k9IRichard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQSmall Business Origins podcast, John Kelley, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending

Six-Figure Speaker SpotlightSpeakerTunity Speaker Relations & Business Development Director and Six-Figure Speaker Spotlight podcast host, Kelley O'Hara is an expert in helping entrepreneurs, business leaders, coaches, speakers, authors, and messengers connect with their target audience and find more speaking opportunities to grow their business and build their personal brand. Kelley mentors established and emerging speakers to leverage SpeakerTunity's resources to increase their visibility and reach more stages. She is a highly experienced marketing and business development executive with a background in entrepreneurship, skilled in sponsorship acquisition and high-profile alignment. She partners with strategic companies to integrate SpeakerTunity's products into their communities and creates mutually beneficial partnerships. Her mission is to help her clients find and secure more speaking opportunities to attract new clients, establish their authority, and expand their reach, by utilizing SpeakerTunity's vast resources including directories, speaker one-sheets, and concierge booking resources. Our 20 to 25-minute podcast shares amazing founder stories who reveal the smartest strategies for scaling TODAY.Your host, Kelley O'Hara, talks with the President and Bilingual Telemarketing Trainer of Costa Rica's Call Center, Richard Blank. At the age of 27, Richard took a leap of faith that would forever change his trajectory. Moving to Costa Rica, he brought with him an entrepreneurial spirit and a passion for communication. His journey began with a temporary teaching position, but he could adapt and embrace the local culture that truly set the stage for his future success.Richard's early days in San Jose were filled with challenges, from navigating a new country to understanding the nuances of local business practices. However, his fluency in Spanish and his willingness to learn from the ground up provided him with a unique advantage. He didn't just observe from a distance; he immersed himself in the community, learning from every interaction and building a support network that would become invaluable.Transformation Utilizing Innovative Strategies. Richard's ascent to CEO was unconventional. He bypassed the traditional corporate ladder, moving directly from an entry-level position to ownership. This path allowed him to maintain a pure and untainted approach to business, one that emphasized empathy and a genuine connection with his team. Under Richard's leadership, Costa Rica's Call Center has thrived by challenging industry norms. He attributes much of the company's success to a culture that values each individual's contribution. By recognizing and celebrating the achievements of his team members, Richard has fostered an environment where motivation and morale soar.https://youtu.be/OIEMLqKh29ERichard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQSix-Figure Speaker Spotlight, Kelley OHara ,Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending

The mission of the show is to provide call center owners and leaders with the tools for building scalable sales operations. After being in and around sales operations for 18 years, Jason Cutter is focused on helping improve the world of sales, one salesperson, one team at a time. During this twice-a-week show, Jason will be chatting with call center/sales industry experts and call center owners and leaders to help the entire call center sales ecosystem raise the bar, close more deals, provide value to more customers, and scale to whatever level desired.What does it take to build a successful BPO company? How successful are you with your agents?In running a call center, make sure you got the right people on the bus, and if you do then find the best seat for them.In this episode, Richard Blank and I, talk about his experiences in developing and building call center reps in Costa Rica and creating one of the largest call centers in Central America. SCCS-Podcast-Cutter Consulting Group-The Art and Science of Call Center Success.Jason Cutter, CEO and founder of Cutter Consulting Group, is a Sales Success Architect – helping companies create scalable sales operations (What does ‘scalable’ mean? Reach out to Jason to get a copy of his Sales Success Iceberg ebook and checklist). He is the author of Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker, as well as A Sales Consultant’s Guide To: Overcoming Objections and Motivating Your Sales Team. https://youtu.be/Tz1r7IOiVGo?si=S7URH7pmemonOg3E https://youtu.be/wsGaFBTQfgQ?si=Yilu_Sa_qNnlaKB9Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQscalable call center sales, Jason Cutter,Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trendingRichard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.https://costaricascallcenter.com/en/outbound-bpo-campaigns/