Podcast guest appearances. Richard Blank Costa Rica's Call Center

  • How Richard Blank Built a 7-Figure Business in Costa Rica. Salty Ginger Talk Podcast.

    01:40:00|
    Welcome to Salty Ginger Talk, a podcast and video platform for people who want to improve themselves every single day. Hosted by Joe Canfield, this channel is built for thinkers, doers and self-leaders who are tired of excuses and ready to take control of their growth.We dive deep into powerful life principles like personal responsibility, emotional discipline, self-control and the stoic mindset. Whether it's solo reflections or raw conversations with bold entrepreneurs and purpose-driven leaders, each episode pushes you to think deeper and act better.If you're committed to self-mastery and living with intention, you're in the right place. Subscribe now and join us on the journey to a more focused, fulfilled and resilient life.In candid conversation, we delve deep into mindset strategies that fuel success in both business and personal relationships. Discover how to cultivate a mindset primed for growth, navigate challenges with resilience, and foster relationships that support your journey to a fulfilling life. Learn practical steps to build a thriving business while nurturing a happy personal life, blending ambition with balance for sustained success.What happens when you leave behind the noise, expectations, and pressure and chase your own vision?At just 27 years old, Richard Blank walked away from a life in Philadelphia to follow his intuition and built a 7-figure business in the heart of Costa Rica. In this episode of Salty Ginger Talk, we dive into Richard’s incredible transformation from dreamer to CEO of Costa Rica’s Call Center Discover how Richard:1. Built a 150+ employee company from scratch2. Trained over 10,000 telemarketers in communication mastery3. Created a positive workplace culture focused on motivation & human potential4. Collected the largest pinball & jukebox collection in Costa Rica5. Uses the famous Buffer-Boomerang Technique for high-conversion sales6. Collaborated with INXS bassist Garry Gary Beers on a rock project7. Gives back through education, leadership and global impactThis episode is for anyone looking to reinvent their life, build something meaningful, and lead with heart.On Friday, May 30th on Salty Ginger Talk: From Philly to Pura Vida — The Vision Quest of Richard Blank At 27, Richard Blank left behind family expectations, societal pressure, and the grind of Philadelphia life to follow a dream. What started as a bold leap of faith turned into a 7-figure success story in Costa Rica — and a deeply spiritual life of purpose, passion, and pinball. As CEO of Costa Rica’s Call Center since 2008, Richard has trained over 10,000 telemarketers and grown his company to 150+ employees — all while mastering the art of communication, sales psychology, and yes… building the largest collection of restored American pinball machines and jukeboxes in Costa Rica.In this high-energy episode, he shares: Advanced telemarketing and sales techniques Phonetic micro-expression reading & employee motivationhttps://youtu.be/fOJzuNTwvpQhttps://youtu.be/0rOyxBWRHCshttps://youtu.be/zas2ErvV-qkhttps://youtu.be/ilNdfNNHf4Ehttps://youtu.be/Pf4pDV__RQY
  • I’m talking with Richard Blank from Costa Rica. Episode 79 of Off the Comma podcast lands today

    01:03:40|
    In this episode, we talk to Richard Blank. He is empathetic, confident and has “old school grit”. Richard lives in Costa Rica. You’re stuck, I get it. I’ve been there too. I call it “sitting on a comma”. We all know what it’s like to feel stuck in life and not know where to go next. This podcast is all about what it’s like to be on the comma, as shared by individuals just like ourselves. We will explore what they experienced, what they learned and how they got themselves off the comma. See more at YouTube @offthecomma!Richard tells us about getting off the comma created by familial and societal expectations. Growing up in a world where he was expected to follow a prescribed path, Richard describes feeling like he didn’t fit in and appearing as a failure to those around him. Allowing himself to “fail out” led him to find a new path and surprise himself with what he would find along the way. Paying attention to his instincts and the signs along the way, he ultimately found himself in another country, speaking a different language, and enjoying a success he never imagined. Tune in to hear what Richard means when he says “friends tell me they wish they had tried”. https://youtu.be/UjjNcZ79crMhttps://youtu.be/clTjtxUt8UQ?si=XsocL8_ZbFZxE_9mRichard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQRichard would like to acknowledge the following individuals, organizations and/or causes that matter to him and invite you to consider supporting them and/or sharing their messages:"Shine like the Sun" by Igni Ferroque https://youtu.be/wnQX8TEagis?si=XtJsaPrlWSznZ-gV Igni Ferroque is a Costa Rican rock group that was born at the end of 1978. Igni Ferroque, which from Latin means iron and fire, performed its first concert in the Colegio La Salle auditorium on September 15, 1978. Roberto "Ferroque" Ruiz leads all the weight of the direction of the group and marked the beginning of a process of musical growth and development of relevance inside and outside of Costa Rica.Garry Gary Beers INXS bassist performance video. "Shine Like The Sun" rock song by Igni Ferroque. https://youtu.be/ieGjN5H4xPQ?si=Om43wjxtkf9w8VTP I highly recommend Mr. Garry Gary Beers. The working relationship was easy and stress free. My firsthand knowledge involved the attention to detail, clarity to avoid miscommunication and the generosity of his sincere efforts. Experiencing a comfortable first time business deal was a pleasure. The financial investment in working with Mr. Beers was worth the extemporaneous chance to meet a multi-platinum bass guitarist. Most importantly, the bonus of sharing his music and imagination with fansPaul Briley, Off the Comma podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center
  • Not Quite After Midnight Podcast interview with Richard Blank. CEO call center Costa Rica.

    46:14|
    Richard is an Interpersonal Communication Conflict Management Strategist and has the largest collection of American pinball machines in Central America. He is also CEO of Costa Rica's Call Center, the best one there is. Check out the website for Costa Rica's Call Center: https://costaricascallcenter.com.Be sure to listen in and share the show with others who might enjoy or benefit from it.The show is also available on Facebook and all the major podcasting platforms.Enjoy.The show is recorded "live-to-tape," so there's no telling what will happen. It will be uploaded to the appropriate pages immediately after we're done recording it, as my internet speed allows. Be sure to listen in and share the show with others who might enjoy or benefit from it. The show will also be available on Facebook and all the major podcasting platforms.Bald Spots Productions is committed to putting some great content out into the world. Our founder, Bil Hatch, has been a performer on stage & screen, a teacher in classrooms & online, and is currently Hosting YWL Online Tuesday & Saturday nights and Not Quite After Midnight Thursday nights. All shows are also available on Facebook, and all the major podcasting platforms.The idea of Bald Spots Productions is to support & create innovative, intelligent, & inspiring programming. Our flagship program is YWL Online, a program with a mission to bring joy to people around the world, even when life doesn't seem so wonderful. We've also begun broadcasting a general interest interview/roundtable show called Not Quite After Midnight, which is intended to be fun and informative.https://youtu.be/mvUa8fLuv9khttps://youtu.be/DvQOfvPrpTghttps://youtu.be/8BgvA-3mnbchttps://youtu.be/l8o_8hl5fXQhttps://youtu.be/1f1dVEf7TNoRichard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQNot Quite After Midnight Podcast, Bil Hatch, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center
  • Richard Blank, Rox Burkey & Charles Breakfield. Not Quite After Midnight Podcast guests.

    01:09:38|
    I would like to thank my wonderful guests, Charles Breakfield, Rox Burkey, and Richard Blank, for putting up with my shenanigans and being on the show. We had a conversation that was both entertaining and meaningful. 2022-12-29 Richard is an Interpersonal Communication Conflict Management Strategist and has the largest collection of American pinball machines in Central America. He is also CEO of Costa Rica's Call Center, the best one there is. Check out the website for Costa Rica's Call Center: https://costaricascallcenter.com.Rox & Charles are an IT team who happen to have have set up and fixed call centers, among other professional challenges, and co-authored the Enigma series of books. You can learn more about them on their website: https://www.enigmabookseries.com/. How will these three mesh during the show? What will they find out they have in common? What about their differences? Find out here.The show is recorded "live-to-tape," so there's no telling what will happen.Be sure to listen in and share the show with others who might enjoy or benefit from it.The show is also available on Facebook and all the major podcasting platforms.Enjoy.Charles Breakfield and Rox Burkey are award-winning authors known for the Enigma Series, a collection of gripping techno-thrillers that blend cybersecurity, espionage, and advanced technology. With extensive backgrounds in IT and cybersecurity, they bring authenticity to their stories, exploring the dangers of cybercrime, digital warfare, and artificial intelligence. Their books feature intricate plots, dynamic characters, and high-stakes action, captivating readers with fast-paced storytelling. In addition to writing, they are passionate advocates for cybersecurity awareness and frequently engage in public speaking to discuss the evolving impact of technology. Their ability to merge technical expertise with thrilling narratives has earned them critical acclaim and a dedicated readership. Together, they continue to push the boundaries of the techno-thriller genre.The show is recorded "live-to-tape," so there's no telling what will happen. It will be uploaded to the appropriate pages immediately after we're done recording it, as my internet speed allows. Be sure to listen in and share the show with others who might enjoy or benefit from it. The show will also be available on Facebook and all the major podcasting platforms.https://youtu.be/vDP0jkjcu4Ahttps://youtu.be/e0Yvs2GvC_whttps://youtu.be/aQUWqB-D7zshttps://youtu.be/EEXdF1z7LTYRichard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQCharles Breakfield, Rox Burkey, Not Quite After Midnight Podcast, Bil Hatch, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center
  • Special guests Tony Selimi and Richard Blank. October 13th, 2022. Not Quite After Midnight Podcast.

    01:30:11|
    I would like to thank my wonderful guests, Tony Jeton Selimi and Richard Blank, for putting up with my shenanigans and being on the show. We had a conversation that was both entertaining and meaningful.Richard is an Interpersonal Communication Conflict Management Strategist and has the largest collection of American pinball machines in Central America. He is also CEO of Costa Rica's Call Center, the best one there is. Check out the website for Costa Rica's Call Center: https://costaricascallcenter.com.Tony is an Internationally Award-Winning Life Strategist and Business Coach Specializing in Human Behavior, Leadership Development, and Maximizing Business and Human Potential. Find out more about him on his website: https://tonyselimi.com.How will these two mesh during the show? What will they find out they have in common? What about their differences? You're in the right place to find out.The show is recorded "live-to-tape," so there's no telling what will happen. It will be uploaded to the appropriate pages immediately after we're done recording it, as my internet speed allows. Be sure to listen in and share the show with others who might enjoy or benefit from it. The show will also be available on Facebook and all the major podcasting platforms.Bald Spots Productions is committed to putting some great content out into the world. Our founder, Bil Hatch, has been a performer on stage & screen, a teacher in classrooms & online, and is currently Hosting YWL Online Tuesday & Saturday nights and Not Quite After Midnight Thursday nights. All shows are also available on Facebook, and all the major podcasting platforms.The idea of Bald Spots Productions is to support & create innovative, intelligent, & inspiring programming. Our flagship program is YWL Online, a program with a mission to bring joy to people around the world, even when life doesn't seem so wonderful. We've also begun broadcasting a general interest interview/roundtable show called Not Quite After Midnight, which is intended to be fun and informative.https://youtu.be/AFrvqkudDGM?si=QYEizMROzglOO0Eehttps://youtu.be/SK4haXsWuTghttps://youtu.be/bJAcnvLm1TwRichard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQNot quite after midnight podcast, Bil Hatch, Tony J. Selimi, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center
  • An interview with Richard Blank and Michael A Forman, Public Speaker. S1E31.Networking Unleashed Podcast.

    45:32|
    Discover essential strategies for both extroverts and introverts to thrive at networking events. We share tips on practicing your skills and building confidence, which will transform your networking experience from daunting to rewarding. Don’t miss these valuable insights! #NetworkingTips #Extrovert #Introvert #ConfidenceBuilding #SalesStrategies #NetworkingEvents #PersonalGrowth #CommunicationSkills #PracticeMakesPerfect #WingmanSupportRichard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.  Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.https://youtu.be/ohRKxgO6DRchttps://youtu.be/U-NgjVDTyEUhttps://youtu.be/OpWmX_1TKx8https://youtu.be/0QUywHzRoLsRichard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQMichael A Forman, Networking Unleashed Podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center
  • Modern Revenue Strategies presents Mastering Sales with Richard Blank.B2B Growth Blueprint Podcast .

    33:36|
    The Future of Sales: AI, Soft Skills, and Human Connection Sales is no longer just about scripts and automation—it’s about human connection, strategic communication, and effectively leveraging AI. Richard Blank, CEO of Costa Rica’s Call Center, shares how blending soft skills, gamification, and AI can enhance customer engagement and improve sales outcomes.In the latest episode of the B2B Growth Blueprint Podcast, host Mark Osborne speaks with Richard about the power of emotional intelligence in sales, how AI can complement human conversations, and why creating an engaging work culture leads to success.Key Takeaways:The Power of Soft Skills in Sales: Richard highlights the importance of using intentional language and positive reinforcement. Simple word choices—such as saying “assist” instead of “help”—can shift customer perceptions and build trust. AI’s Role in Sales & Customer Engagement: AI is a valuable tool for handling data collection and initial inquiries, but Richard emphasizes that human empathy is irreplaceable. AI should enhance conversations, while sales professionals should focus on meaningful interactions.Gamification in the Workplace: Richard incorporates arcade games and pinball machines into his call center, fostering a fun, motivating environment that boosts morale and productivity.Breaking the Sales Script: Instead of following rigid scripts, Richard trains his agents to personalize their approach—mirroring the company name when answering calls to establish immediate rapport and reduce customer resistance.Supporting Creativity & Local Arts: Beyond business, Richard is passionate about the arts, producing music videos, and collaborating with musicians, including INXS bassist Garry Gary Beers, to support creative projects.Quotes:“If you don’t land the intro, the body and conclusion don’t even exist.”“AI can fly the plane, but humans need to take off and land it.”“Gamification fosters creativity and connection—it’s more than just business.”Conclusion:Sales success isn’t just about automation—blending AI with human connection, emotional intelligence, and workplace culture. Richard Blank’s approach demonstrates that prioritizing engagement, authenticity, and strategic communication leads to stronger customer relationships and better business results.https://youtu.be/itGqGnvx2XUhttps://youtu.be/vFooCntstPchttps://youtu.be/di5mIiNXZUYhttps://youtu.be/rYIJR-Y7hoEhttps://youtu.be/T7K2cqUnhVg
  • Un Maestro de la Comunicacion con Richard Blank. Manager Memo podcast by professor Len Samborowski.

    53:31|
    Manager Memo podcast A biweekly podcast focused on the planning, organizing, leading, and evaluating functions of management. Interviews with leading business practitioners provide tantalizing tips, wizardly wisdom and energized encouragement to our listeners.Len Samborowski, MBA Associate Professor, Nichols CollegeSeason 07 Episode 25 Richard Blank:President of Costa Rica’s Call Center provides a fast, fun, and furious master class on the science and secrets behind telemarketing sales.  Along the way we discuss – the power of bilingual skills (11:50), First Impressions (14:00), training telemarketers (20:00), pinball metaphors (27:00), INXS (31:45), positive escalation (38:30), Phonetic Micro Expressions (39:00), the Buffer Boomerang Technique (43:35), and Right Butt, Wrong Seat (51:00).Special challenge – count the culture references sprinkled throughout this pod, from Helen Keller to Bo Derek, Napoleon Dynamite to Eddie George.  Checkout Richard Blank’s YouTube video featuring Garry Gary Beers (INXS) @ Costa Rica’s Call Center.This podcast is teamed with LukeLeaders1248, a nonprofit that provides scholarships for the children of military Veterans. Help us reach our 3-scholarship goal for 2025. Send a donation, large or small, through our website @ www.lukeleaders1248.com, PayPal, or Venmo @LukeLeaders1248. Music intro and outro from the creative brilliance of Kenny Kilgore. Lowriders and Beautiful Rainy Day.https://youtu.be/whUvx30ILfYRichard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQLen Samborowski, Manager Memo podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact centerMr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.https://costaricascallcenter.com/en/outbound-bpo-campaigns/#LenSamborowski #ManagerMemopodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest
  • Mastering Business with a Bilingual Edge with Richard Blank. Night Beat Media "Living The Dream" podcast.

    56:40|
    "Night Beat Media's Living The Dream" is a Podcast dedicated to providing inspirational and educational content for entrepreneurs, small business owners, and individuals seeking personal and professional growth. Through a combination of mindset hacks, interviews, and open discussions, our podcast aims to share the real-life stories and insights of successful entrepreneurs, entertainers, industrial experts, and thought leaders. Our mission is to empower and educate our audience, helping them overcome obstacles and turn their dreams into reality.Night Beat Media "Living The Dream" podcast. It features mindset hacks, interviews and open discussions with entrepreneurs, entertainers, industrial and small business experts regard their journey, obstacles faced and how they overcame them to remain standing. In short it's the hero's story from real people. Our guests include a mix of people who speak on topics of the day that are relevant and important to the small businesses, entrepreneurs, game changers and thought leaders. The experts and guests alike offer great advice, stories and tips that are beneficial to entrepreneurs, everyday people, small businesses and the minority community. It's one thing to talk about succeeding, but it's another putting in the work in order to turn your dream into a reality.Richard Blank, the innovative CEO of Costa Rica's Call Center, takes listeners on his extraordinary journey of defying expectations and embracing the power of bilingualism. From a young age, Richard's passion for the Spanish language set him on a path that would transform his life. Disregarding traditional career norms, he pursued Spanish studies at the University of Arizona, leading him to a pivotal opportunity in Costa Rica. There, he started from scratch, building both a successful career and an impressive team of over 10,000 bilingual telemarketers, all while fostering a company culture enriched with retro gaming and creativity.Listeners will be captivated by Richard's insights on the profound benefits of bilingualism and the unique challenges of entrepreneurship in a foreign land. He shares his experiences of navigating cultural nuances and emphasizes the importance of adaptability and continuous learning. Richard's story highlights how embracing a second language can open up vibrant new worlds and enrich personal interactions, while also offering practical advice on assembling a team of skilled specialists to thrive in a competitive business landscape.https://youtu.be/oDOHvVp8-Hkhttps://youtu.be/svjB3BQUn88https://youtu.be/H25KhARbaCMhttps://youtu.be/r_c5w7voMEAhttps://youtu.be/YGhRjNVuU5ERichard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQGregory A. Tucker, Night Beat Media, Living The Dream, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center
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