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Podcast guest appearances. Richard Blank Costa Rica's Call Center
The Methods Podcast. Communication through a soft skills culture. Episode 1 with CEO Richard Blank.
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Welcome to The "Methods" Podcast, which takes a new outlook on todays success stories. We hope to empower young minds by delving into the journeys of contemporary leaders with a youthful perspective. From business moguls and lawyers, to aspiring entrepreneurs and lawyers, we're covering it all. Whether you're an established business owner or simply seeking inspiration, our podcast provides a valuable glimpse into the art of embodying success.
Welcome to the first episode of The "Methods" podcast with your hosts Bowen Saylor and Sebastian Chen! In this episode, we're thrilled to have the self-made Richard Blank as our guest. Join us as we dive into Richard's journey, from training thousands of bilingual telemarketers in Costa Rica to his business success and commitment to education.
advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, tell signs through phonetic micro expression reading, the pros and cons of A.I and finally, The Famous Buffer-Boomerang Technique
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
the methods podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,
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Communication through a soft skills culture. Episode 1 with CEO Richard Blank.The Methods Podcast.
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Trench Leadership: A Podcast From the Front. EP64 hosted by Simon Kardynal. Putting Fear Into Perspective featuring Richard Blank
01:04:28|HELPING EMERGING LEADERS BUILD UPON THEIR LEADERSHIP FOUNDATION.Emerging leaders carry the burden of leading ‘in the trenches’, often feeling overwhelmed as they travel along their new role as the leader. In Trench Leadership: A Podcast From the Front, I use my personal and professional experience, my education (Master of Arts in Leadership), and guests to provide advice, inspiration, and practical tools to help emerging leaders find their path right in the trenches, helping them be the leader they want to be.Fear is the most basic of human instincts. We need it to tell us when to be cognizant of impending danger.The challenge with fear is that it can, and wants to, take over. Fear wants to keep us inside our comfort zones, keep us safe, secure in the knowledge that if we don’t push ourselves, we can’t get hurt.But the question is, how can we, as leaders, harness the power of fear to not only survive, but thrive?And so, in this episode, you’ll hear from Richard Blank, CEO for Costa Rica’s Call Centre, who will talk about his experiences with fear in the workplace. Richard will use his personal and professional examples to talk about how emerging leaders can live with their fear, use it to create strong and powerful teams. Lastly, Richard will give practical advice to leaders so they can use their fear to help themselves and their teams thrive.https://youtu.be/T6NFa3z5Xgc?si=Wc8z-QiLXTwd7FNk
THED Talks podcast Season 5 by Dr. Jimmy Chrismon. Soft skill conversations with Richard Blank. EP:9
47:39|THED Talks is a podcast for theatre teachers and theatre education students. Dr. Jimmy Chrismon, Theatre Education professor at Illinois State University, brings you stories and interviews from experienced K-12 theatre teachers, current theatre education majors, and professors of theatre education that will warm your heart, renew your faith in teaching, and provide resources to better your practice in your theatre classroom. Pour the coffee, relax, and join us for heart-warming conversations and practical advice from practitioners making a difference in students' lives each and every day!This week Jimmy talks with teaching and linguist artist and CEO of Costa Rica’s Call Center, Richard Blank! He talks about producing speech artists, script writing and role-playing, and calculated risk-taking!https://youtu.be/MRP7yd_-_2o?si=QTGuFFDDeuwgdpYYDr. Jimmy Chrismon is a theatre educator with 17 years of experience in the public schools of North and South Carolina. He currently teaches full time as an Associate Professor of Theatre Teacher Education at Illinois State University. He was an adjunct theatre faculty member at Winthrop University and Central Piedmont Community College. He has acted, directed, designed, and produced professionally for 25 years. He received his Bachelor of Arts Degree in Theatre Education from The University of North Carolina at Charlotte where he was a North Carolina Teaching Fellow. He received his Master of Education Degree in Theatre Education from The University of North Carolina at Greensboro. He received his Doctor of Education Degree in Curriculum and Instruction from Gardner-Webb University. He has also worked for The Children’s Theatre of Charlotte and The Lake Norman School of the Arts. He received the 2022 Johnny Saldana Award for Outstanding Professor of Theatre Education from the American Alliance for Theatre and Education. He has published articles in notable journals. His research includes effective theatre teachers, intimacy direction, wellness practices for theatre teachers, and trauma-informed practices in theatre education. He is a consent forward artist, an Intimacy Director., workshop leader, and guest speaker He currently resides in Bloomington, Illinois.Dr. Chrismon’s acting credits include: The Curious Incident of the Dog in the Nighttime, Lonely Planet, Doubt: A Parable, Company, The History Boys, Godspell, Shadow Box, The Baltimore Waltz, Tick, tick..Boom…
The Yakking Show by Peter Wright & Kathleen Beauvais. A Costa Rica story- EP 182 with Richard Blank.
42:29|Guiding You to Health, Balance, and Wholeness Your go-to channel for expert advice, practical tips, and inspiring ideas to elevate your mental and physical well-being. Join our community of like-minded individuals who are committed to achieving a harmonious and fulfilling life. Discover transformative techniques to enhance your mental resilience, boost your physical vitality, and find contentment in every aspect of your journey. Get ready to unlock your potential, cultivate balance, and embrace a life of joy and fulfillment. Embark on a transformative path towards holistic wellness.Richard Blank, CEO of costaricascallcenter.com talks to Peter and Kathleen about building a world-class call center business, training bilingual telemarketers and providing exceptional levels of service to international clients. Richard tells us his success secrets.https://youtu.be/cT2lA4ZEIHU?si=y15i7f-xqJRRWkFqThe Yakking Show was born out of a desire to give entrepreneurs, self employed professionals, authors, and other creative people a platform to talk about themselves, their services and their products.The show that provides you with a greater range of actionable business ideas than almost anywhere else on the internet.In March 2020 at the start of the global disruption caused by the coronavirus, we wanted to do something to fill the gap caused by the sudden end of live networking events and to lighten the dark mood that had settled on the world.The show gives you an opportunity to tell your story in an informal conversation with Peter and Kathleen, experienced and successful audio and video podcast hosts.Podcast appearances are more authentic than corporate publicity videos.We do all the work, you just show up on Zoom, we record, edit and publish video and audio versions on all the major video, audio platforms and social media.We provide you with links to the finished video and audio uploads to share on social media, embed on your website, and use in promotional material.We have an international audience made up of diverse business, community, industry and consumer participants. You may qualify as a participant for our Premium Content series in which case you will be featured in longer interviews with more opportunities to showcase your business.Timeline05:00 Adapting to a new culture06:20 What makes Richard successful09:40 Active Listening12:30 Training at-home workers14:00 Dealing with angry and upset callers17:00 Dedicated Practice20:50 Long lines & potholes23:23 Phonetic micro expressions28:47 Fortune favours the brave30:01 Positive escalations
The UnNoticed Entrepreneur podcast with host Jim James. Silk suits and spats CEO Richard Blank
24:47|This show is for business owners who want to overcome the frustration of being overlooked. Fellow entrepreneurs share strategies, tools, and case studies that they use to get the recognition they deserve. Interviews are published as podcasts and vodcasts and transcribed. The articles are published across numerous social channels, and the best are curated into books available on Amazon and other online stores.Richard Blank , the guest on today's Unnoticed Entrepreneur podcast, offers his advice on how to create a profitable call center and maximise client engagement. At the age of 27, Richard departed Philadelphia for Costa Rica and established a fantastic call center with 115+ positions. He discusses the challenges that foreign startups experience as well as how companies can gain recognition abroad.He emphasises the value of communication and how learning a new language and culture can help businesses adapt and thrive. Despite their unfavorable reputation in popular culture, he also discusses the advantages of contact centers.https://youtu.be/N2dczplOAeYA call center can be the success center of a business with the right technological advantages and framework. In order to keep clients and settle disputes, Richard emphasises the value of keeping interpersonal communication while sharing his teaching techniques for better communication.On this Unnoticed Entrepreneur episode, learn more about the value of communication and how to maximise engagement for company success with hosts Jim James and Richard Blank.
The Ultimate Journey of Self-Care. UJSC-Ep-236 Creating Influential Conversations with Richard Blank
36:29|Join me every Tuesday and Thursday for two different editions of the Ultimate Journey of Self-Care. Tuesday's show is a deeper dive into what self-care can look like for you with conversations about fitness, mindset, energy eating and fuel for your body, spirituality, travel, leisure and more. On Thursdays' we'll take a closer look at self care for your business, on the Business Edition, in conversations with business leaders and influencers with short bite sized episodes about growing and innovating in your business in a post pandemic world. In this episode we talk about several ways to help create better outcomes in conversations by teaching influence and ‘positive escalation’. And you’ll walk away with several simple tips to help create better outcomes in your own conversations. Richard Blank does this every day in his company where he teaches others how to create a ‘phoentic dance’ in conversations that produce positive outcomes.Alison Katschkowsky created a series of podcasts as your go-to destination for achieving professional success while looking after yourself! From learning tips and tricks to enhance your personal growth, to providing the best experience possible for clients - this one's got it all. Tune in now and start taking steps towards a better you!https://youtu.be/_5_oH_sXfXM
The Thoughtful Entrepreneur by Josh Elledge. Episode 1312 with Call Center CEO Richard Blank
20:05|You’re gonna love this show. SEVEN DAYS A WEEK, we cover a wide range of topics (within 15-20 minutes). We cover topics like scaling challenges, leadership, funding, marketing, and sales. We'll also let our guests share on the subjects they're well-known for. You’re going to hear real stories, from real people. THE THOUGHTFUL ENTREPRENEUR PODCASTOn this DAILY founder-stories podcast, your host, Josh Elledge encourages entrepreneurs to share not only their expertise but their stories and their hearts.In this episode of the Thoughtful Entrepreneur, your host Josh Elledge speaks with the CEO, President, and Bilingual Telemarketing Trainer of Costa Rica’s Call Center, Richard Blank.UpMyInfluence quickly and easily creates B2B sales with our guaranteed proven processes – All with ZERO paid ads.We facilitate 2-3 high-level introductions each week for Agencies, Consultants, Coaches, and other B2B Service providers.https://youtu.be/xdsImuJOnvEWe leverage authority, generosity, and platform to fill your sales schedule with clients that are otherwise immune to traditional lead generation marketing tactics.We make introductions for you to high-level customers, decision-makers, investors, busy clients, and influencers.We have a network of more than 100 podcasts that allow us to get you connected.B2B Sales appointment settingPro bono, Coaching, or Full Service offeringsUS Military Veteran Owned
SuccessGrid TV. A Jordanian podcast with Hussein Taleb. How grit got Richard Blank to Costa Rica to live a true life.
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The Stclair speaks show featuring YAHAVY ST CLAIR. Special nearshore BPO guest Richard Blank
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Sales Episode #19 with Richard Blank. The Six Figure Entrepreneur Podcast presented by Mayowa Ajisafe.
32:52|Here’s a Glimpse of What You’ll Hear: How Richard got started as an entrepreneur How Richard started his business slowly but consistently. The lessons Richard has learned throughout his entrepreneurial journey His book recommendations. His best tip for all entrepreneurs.More people than ever are building cool stuff from the scratch online, building businesses that are solving problems, and they are making a lot of money in the process.On this podcast, your host - Mayowa Ajisafe sits down virtually with amazing six and seven-figure consultants, coaches, and founders of successful online businesses as they share not only stories of their entrepreneurial journey, the challenges they face while building their businesses, and their ideas, opportunities, tips and strategies they are taking advantage of to get ahead in business so the rest of us can do the same.In this episode of The Six Figure Entrepreneur Podcast, Mayowa Ajisafe, host of The Six Figure Entrepreneur Podcast, sits down virtually with Richard to share the stories of his amazing entrepreneurial journey. The Six Figure Entrepreneur Podcast is super excited to host Richard Blank. https://youtu.be/eo0jG9k7GGE?si=SlM1wzrL9dNTJFSk