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Podcast guest appearances. Richard Blank Costa Rica's Call Center
Call Center Culture & Successful Phone Call with Richard Blank. The living numbers podcast #47
The interview podcast where successful people tell their stories to both teach and entertain. Expect laughter, life lessons, and a few numbers to tie it all together. Here the motto is, "Everyone is interesting if you ask the right questions."
Why is burnout destroying education?
This show is for exhausted educators who realize change is necessary to carry on in the field they love without sacrificing the life they live.
This show will teach you actionable steps to help you overcome burnout before it's too late, give you practical advice on how to avoid the pitfalls of being an educator, and help you uncover essential skills needed to be successful in the changing world of education.
Through parent calls, countless emails, and pointless meetings; Tony lives the difficult life of being a teacher, rather than waiting for help he's decided to use his experience (and the experience of others) to bring the help that's desperately needed to his fellow educators.
Did you know that Richard Blank (CEO at Costa Rica's Call Center) has the largest collection of American pinball in Costa Rica with an impressive row of 11 classic machines on free play? Not only that, but it's actually the only retro video arcade game room for employees in the BPO industry.
https://www.youtube.com/watch?v=9GrSSgJMBmU
Tune in every Monday and Thursday for impactful insights into overcoming burnout in the time it takes you to get ready for work.
CEO and Founder of Costa Rica Call Center joins the show
0:00 Pre-show
4:24 Intro
6:32 Mr. Telemundo In Costa Rica, Old School Convertible
16:49 Tri - Letter Athlete, Winning Mindset
27:15 Empathy, Gamification & TikTok
39:45 Top 5 Arcade Games
44:20 Synergy w/People
50:55 Double Down During Covid
54:58 3 Whats!? Unpopular Opinions, Life Changes & Advice
1:04:00 Where To Find Richard Blank
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Walking Digital Corridors podcast guest Richard Blank. Can cold calling really hold its own in the age of AI?
35:28|Walking Digital Corridors podcast guest Richard Blank. Can cold calling really hold its own in the age of AI?Cold Calling vs. Social Selling: Navigating the AI-Powered Sales FrontierAs AI revolutionises the sales landscape, the debate is heating up. Is cold calling a relic of the past, or does it still have a place in a world dominated by social selling and automation? Join us for a high-octane discussion on Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier, featuring Alex, his sons Jordan and Jensen—both deep in the trenches of today’s sales world—and special guest Richard Blank, Cold Calling expert.Here’s what we’re asking:Can cold calling really hold its own in the age of AI?Is the human touch still essential, or can automation replace it in B2B deals?How can AI enhance the selling process without losing that personal connection?You’ll hear Richard make a compelling case for why cold calling is far from dead, while Alex challenges its relevance in today’s tech-driven landscape. Expect a lively debate with actionable strategies for sales and customer success teams navigating this rapidly changing frontier.https://youtu.be/XFryzr3u8BYhttps://youtu.be/GVBcY01FZJ0https://youtu.be/ahHy7Bmla6Yhttps://youtu.be/Pilw4jzlvK4https://youtu.be/rA9T9uxrw1Ehttps://youtu.be/ouYrRdZig-Ihttps://youtu.be/okWfRxEoD9MWalk In Victory Podcast with Pastor NaRon Tillman.The gift of paying it forward with Richard Blank
55:01|Welcome to the Walk In Victory Podcast—where transformation meets inspiration, and every episode is a step closer to living your best life. But make no mistake: we're not just a podcast. We’re a family—a community bound by the shared pursuit of purpose, growth, and victory in every area of life. Powered by Principal Matters Production, Inc., our mission is to deliver content that not only informs but also transforms, equipping you with the tools to walk confidently in your victory.The BEST Mindful Customer Care Tips & Experiences EverCustomer Care can be a rollercoaster ride of frustration and disbelief however, in this Walk In Victory episode we dive into the BEST customer care experience tips ever! In this MUST WATCH podcast, we share unbelievable stories with our guest Richard Blank as we discuss beset service practices that will leave you and your business or organization with a great competitive advantage. The conversation delves deep into Blank's journey from Philadelphia to Costa Rica, overcoming challenges to establish a successful business. Blank shares insights on the importance of customer care, the value of effective communication, and the impact of empathetic service.Join us as we explore real-life scenarios that demonstrate just how low customer care can sometimes go. Whether you're a customer who has faced similar issues or a business owner wanting to learn these best practices, this video is for you!https://youtu.be/3UjZgAotjBs00:00 Introduction to the Walk in Victory Podcast00:37 NaRon Tillman on Transitioning Careers06:49 The Importance of Customer Care07:40 Guest Introduction: CEO of Costa Rica's Call Center11:53 Building a Business from the Ground Up15:40 Soft Skills and Customer Support Training20:34 Competing with Industry Giants24:29 Embracing New Opportunities in Costa Rica28:08 Starting Fresh: Moving and Storage Tips28:31 Customer Research Strategies28:56 The Secret Sauce of Success29:45 Mastering Phone Call Techniques33:18 Cultural Nuances in Communication 39:17 Effective Training Methods42:55 Balancing Work and Life49:17 The Power of Second Chances51:47 Final Thoughts and InspirationsJoin The Victory WalkWhy Join the Walk In Victory Family?Walk In Victory isn’t just about listening; it’s about connecting with a movement. Led by NaRon Tillman, a visionary leader, pastor, mindfulness coach, and media mogul, our podcast dives deep into the intersection of spirituality, financial wisdom, mindfulness, and entrepreneurship. We tackle real-life issues with actionable advice, all grounded in strong spiritual principles that guide you toward holistic success.Every episode is a carefully crafted conversation designed to inspire, uplift, and empower you. Whether you’re seeking guidance on how to navigate life’s challenges, tips to enhance your financial well-being, or practical steps to grow spiritually, Walk In Victory is your go-to source. Here, we believe that victory isn’t just an end goal—it’s a journey. And we’re committed to walking that journey with you, every step of the way.A Family That Grows TogetherWhen you tune into Walk In Victory, you’re not just listening to a podcast; you’re joining a supportive community that’s as invested in your growth as you are.Vision Pros Live Podcast by Jackson Calame. What's your vision? Richard Blank tells all on Session 1
20:01|Learn powerful wisdom from awesome visionary leaders and gain access to growth principles, methods, and resources that will take YOUR vision to the next level! Vision Pros Live Podcast .The secret ingredients to success are in your blind spots.https://youtu.be/sGhQnbYqx7IThe problem is that content marketing, social media, and A.I. are over-simplified buzz words. They are ALL short-term revenue growth hacks. Get rich quick schemes. Branding, organic seo, online ads, email marketing, digital, traditional, funnel hacking, and automation will continue to leave you empty handed and depleted.That won't change with your next contracted "yes man".The Law of Abundance and the Law of the Harvest can work in your favor though. Especially when you focus your life on serving others.How can you better tap into the power of that truth?Hard-work is to be embraced.Entrepreneurs and business leaders that truly care about the people they serve see value in our approach.If you want to make an impact that helps more people throughout this world, call me.Sustainable revenue growth is the answer.Why? Because hype is failing all around you.96% of businesses fail within 10 years.Tradition causes that.But fads aren't the answer.What can you do about it?You need true growth, and it's not easy. You need expert guidance to BUILD a real organization.1. You must put your customers' needs first.2. Your “minimum budget” shouldn’t be your focus. Your desired results should be because strategy isn't a passive afterthought.3. Shifting from a "catch up" culture to a "get ahead" power house takes immense discipline, but great teams enjoy the process. For lasting success and growth, consider the power of aligning your vision and mission so that your sales department, support team, marketing materials, and processes finally reflect what you envisioned.I'm sad to see how many visionaries fail by trying to force it on the wrong teams.If you're reading this still, it's because you or your team need guidance to achieve meaningful growth, so just reach out.I truly care about forming the right relationships. If you have 5-10 years of experience in your field, you're ready for proper support. If you're a mission-centric person, passionately serving your market then come ready to teach us all about you and what you do because we need to believe in it, too.We show up ready to dive in because legacies aren't built with passive effort.If you're making a massive impact and building a better future for our world, and you value dedicated team members that aren't scared to refine your vision with you we look forward to catching up with you!Victim to Victory Podcast Series Interview. Dare to be a dreamer with loyal INXS fan Richard Blank.
49:57|Victim to Victory Podcast Series InterviewAt Victim to Victory, we share inspiring stories of individuals who have transformed their lives by overcoming incredible obstacles. Our channel is dedicated to showcasing real-life experiences of resilience, determination, and triumph. Whether it's beating the odds, rising above challenges, or finding light in the darkest times, these stories are here to motivate and uplift you.Join our community and discover the power of perseverance. Let these amazing tales encourage you to conquer your own challenges and achieve your dreams. Richard Blank's story has a lot of twists and turns. He calls Costa Rica home now as a thriving Entrepreneur. His story is one about coming of age, knowing that dreamers sometimes feel alone, taking a leap of faith to move to a different country and all the challenges & splendors that come with that. https://youtu.be/a8Xbz25r4fQ?si=i8D2DEujHHTgQfMS00:00 Intro01:48 Richard's Story19:19 Motivating in Costa Rica23:33 How Richard sees life34:30 Giving back to community46:19 Sharing life wisdoms48:58 OutroTracey Cook is a Global Podcast Creator & Brand Storytelling Strategist & CEO of Brand Your Story Academy. Tracey helps online business owners launch, brand & market their Podcast for Passion, Purpose & Profit. Tracey is an Amazon No 1 Best Selling Author & a sought after speaker & trainer, that has been featured with Les Brown, Dr Joe Vitale and Pat Quinn. Tracey’s (TC) mission is to encourage people to share their stories for deeper authentic connections to make the world a better place.PODCAST LAUNCH STRATEGIST AT THE PODCAST EMPIREI mentor Purpose Driven Women in Business to launch a Profitable Podcast to build their Brand & Influence and generate leads to their business offersPODCAST MASTERY FOR WOMEN IN BUSINESS PROGRAMStep into the world of podcasting with confidence by joining our self-paced Podcast Mastery program, designed specifically for women entrepreneurs. This proven 5-step framework delivers video modules on launching, branding, marketing, and monetizing your podcast. Harness the power of both audio and video podcasts that drives business growth, amplifies your brand and influence, expands your reach, and converts listeners into loyal clients. PODCAST VISION SESSIONBook a call to learn more about starting a podcast is a great way for a woman business owner to establish herself as a thought leader in her industry, gain visibility, attract new clients and customers, and ultimately expand her reach and grow her business, despite any fears she may have about the technical aspects, lack of audience or not having enough interesting content to talk about.The Verified Phenoms podcast by Phillip 'Phenom' Robinson. A Long shot in Costa Rica with Richard Blank.
01:12:20|The official YouTube channel of Phillip 'Phenom' Robinson! Here, you'll find valuable insights, actionable tips, and inspiring content to help you simplify your goals, increase productivity, and achieve higher success rates.Phenom is a Professional Speaker, 3x Author, 2x TEDx Speaker, Boxer, college Instructor, Mentor, and ESPN+ Producer. Subscribe to this channel as he imparts wisdom, shares real-life experiences, and provides practical strategies for success. Whether you're seeking personal growth, professional development, or entrepreneurial insights, you'll discover a wealth of knowledge and inspiration here. Together, let's become 1% better. Summary:In this captivating episode of the Verified Phenoms podcast, we dive deep into the life and insights of Richard Blank, CEO of Costa Rica's Call Center. From his daring move at 27 to Costa Rica, to building a thriving business, Richard shares his journey of courage, innovation, and the power of speaking a second language. Listeners will discover the importance of vulnerability, embracing challenges, and the art of communication in achieving success.Key Takeaways:Embrace Change: Richard's move to Costa Rica exemplifies the courage to embrace change for personal and professional growth.Language as a Leverage: Mastery of a second language can be a significant advantage in the global market.Vulnerability Equals Strength: Openness and authenticity pave the way for meaningful connections and success.The Power of Persistence: Overcoming challenges through perseverance and a positive mindset.Importance of Soft Skills: Effective communication and empathy are key in leadership and business.Leveraging Past Experiences: Every past experience can be a stepping stone for future opportunities.https://youtu.be/rNlJTfrVGcgVera Thomas Show with guest CEO Richard Blank. An effective communication at work via Happy Tones.
01:01:29|"The Vera Thomas Show" is a podcast and likely a live online show focused on personal development, motivation, and education, aiming to uplift and inspire listeners through discussions on various life topics with a focus on encouragement and empowerment; it is hosted by a person named Vera Thomas."Effective communication at work, at home, in our society is not so much about what we do or say; it is more HOW we do or say!!!! Join in the conversation on Happy Tones for a Happy Life!!!!! Streamed live on Mar 7, 2023 with Richard Blank.https://youtu.be/nS1YiahLkCcVera is an ICF Certified Life Coach work with parents, children, fathers, and individuals. She is a Classroom Management Consultant, International Speaker, Trainer, Mediator, Poet and 24x Best Selling Author. She has worked with individuals, companies, non-profit organizations, schools, and churches engaging youth and adults for over 30 years. The Vera Thomas Show is a weekly show live on Tuesdays and Thursdays at 7pm EST. Television Host, Paradigm TV Network and e360 TV "Thriving Women Network". Vera Thomas, Certified Life Coach, International Speaker, Trainer, Mediator, and Poet22x Best Selling Author, Producer of a twice weekly podcast/radio show “The VeraThomas Show”. Her show is on Tuesdays and Thursday 7pm EST.Vera has worked with companies, organizations, schools, churches, and non-profits developing,designing, and delivering soft skills training and leadership programs. Being a poet, she developed an afterschool program allowing students to express through poetry, short story, songor rap. She teachers presentation skills and vision boards. Other programs for youth include anall-school assembly “I Believe In Me”, an anti-bully program called “Using My Power”, and “MyGreatness” is designed to increase self-esteem and confidence. “Instilling Greatness in Myselfand My Children” - Parents examine attitudes and behaviors that impact on their children’s life.The Weekly Vasl With Ahad podcast guest Richard Blank Costa Ricas Call Center
54:08|Ahad embarks on a podcasting adventure with the goal of facilitating challenging dialogues. His mission is to help people have difficult conversations easily. By bringing topics out in the open, he aims to empower individuals to be able to have nuanced conversations and grow as individuals.Watch him every Friday as he brings to your screens fresh podcast with a brand new topic.Mindful MusingsYour Weekly Dose of KnowledgeIn the realm of human interaction, there exists a trove of conversations shrouded in silence—topics that tiptoe around our thoughts, rarely daring to emerge into the open. These are the conversations that dance at the fringes of discomfort, lingering on the periphery of our awareness. At Vasl, we make those conversations happen.Making Difficult Conversations EasierIn an increasingly digital age, where screens often take precedence over face-to-face interactions, there exists an insatiable need to explore the very essence of what defines us as humans – our connections.https://youtu.be/fsQZZ_x-dV4https://youtube.com/shorts/GDAg5TLdJbshttps://youtube.com/shorts/IitKvz2z3bQhttps://youtu.be/VfZ2EyS8ZH0https://youtube.com/shorts/RGG8DBKaCSAhttps://youtu.be/RGG8DBKaCSA?si=F9wsa6KC0EvSqgR7Unloaded and Uncovered Podcast with Magda Desir. A different path in life with Richard Blank.
35:15|Unloaded and Uncovered Podcast is based on my struggles in life, viewpoints, opinions on popular topics and pop culture (every now & then), and an unconventional way for me to uncover and unload whatever it is that is on my chest. I love the no-filter, no-holds-barred aspect of my podcast because when I've said all that I can say, I feel like a heavy weight has been lifted off of my shouldersRichard got to where he is in life by getting past parents guilt and not doing what others want you to do.The entire time I was editing these reels and short clips, I couldn’t help but smile and say yaaaaassss Richard. I asked Richard what advice he would give to someone who may be listening or watching who are having a difficult time with NOT wanting to do what their parents want them to do. Richard talks about how he took a different path in life by being inspired by what his great grandfather accomplished as an immigrant from Romania/Russia. https://youtu.be/V6-ATapmBBYhttps://youtube.com/shorts/G6TyFvOTq7Mhttps://youtu.be/lbte-SNguGwhttps://youtube.com/shorts/ZDeij6LJpikhttps://youtube.com/shorts/kV1u05ZwfeQhttps://youtube.com/shorts/E15E0h0pK1QUnfiltered Discussions podcast by Brian Howard. Pura Vida and Pinball with Philly expat Richard Blank.
53:30|Pura Vida and Pinball: Building a Business in Costa RicaUnfiltered Discussions is a podcast focused on talking about tough subjects and pivotal moments. Host, Brian Howard, talks with his guests about the moments that have impacted them and how they were able to grow and move forward.Brian HowardFounder and HostUnfiltered Discussions is Brian's passion project. He has long had an intrigue for discussing heavy topics and getting to know people. This project is meant to give people a voice, a platform, to share and learn from others.https://youtu.be/u9-DjTc7iAABrian is the father of a beautiful daughter named Rebecca. He lives in Northern Nevada and has worked in the financial sector for most of his career. Brian is a lifelong fan of the Dallas Cowboys, and in his free time, he enjoys spending time with friends and loved ones.Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.