Podcast guest appearances. Richard Blank Costa Rica's Call Center

Why should you listen to this podcast?Because "Stories from Real Life" reminds us we’re not alone.In every episode, expert interviewer Melvin E. Edwards dives deep into the moments that shape who we are—messy, moving, sometimes hilarious, sometimes heartbreaking. Whether you're stuck, healing, or just curious about the human experience, these stories help you feel seen, understood, and connected.Host Melvin E. EdwardsMy name is Melvin E. Edwards, an introspective storyteller known for crafting intricately layered and profound narratives predominantly in written form. This distinctive quality lends a unique touch to my podcast. Embrace this movement subtly as we delve into heartwarming tales and sprinkle in some light-hearted humor.Melvin E. Edwards, a sixth-generation Texan, boasts a distinguished career transition from an acclaimed newspaper reporter and columnist to the vibrant realm of Texas politics. Initially covering Texas high school football, he swiftly ascended to become a speechwriter for the Lieutenant Governor and Governor of Texas.His literary prowess shines through two award-winning books that meticulously trace his Texan lineage back to the days of the Republic of Texas, earning him recognition as one of the pioneering African-American members of the Sons of the Republic of Texas.A detail-oriented leader who uses analytical and interpersonal skills, and pressure-tested experience to identify problems and create sustainable and collaborative solutions. Executive-level communications expert in education, community, and government fields. Proven track record in public relations, media relations, and public policy. Ep. 109 - From Philadelphia to Costa Rica: Richard Blank's JourneyRichard Blank shares his journey from growing up in Philadelphia to establishing a thriving call center in Costa Rica. He discusses the importance of following one's passion, the challenges of family expectations, and the significance of soft skills in business. Richard also delves into his love for pinball machines and how they relate to his life philosophy. The conversation highlights the balance between technology and human connection in today's world.https://youtu.be/VRA-azF8yf4https://youtu.be/-_LyFF6MQDkhttps://youtu.be/HR9cI7O1gfYhttps://youtu.be/wAFs6eYoMKkhttps://youtu.be/1pHv-b9unucRichard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Melvin E. Edwards, Stories from Real Life Podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center

Conversation, dialogue, entertainment, news, interviews, comedy and music talk, etc.Steve Kay Variety Show:Hello earthlings, or anyone from the universe.In this podcast, you will find a variety of subjects.We bring the entertainment, right to you in your car.I look forward to connecting with you and hearing what you have to say. Blessings to all of you and others whom you care about.Originally from Philadelphia, Richard Blank studied Spanish at a young age. While in college, he lived abroad in Spain and immersed himself in the language.Upon his return to the USA, he interned for Telemundo, and eventually made the bold step of relocating to Costa Rica at age 25 to help out a friend, working in a call center.There, he met his wife, and built his own call center from the ground up. He now oversees a company with bi-lingual telemarketers doing inbound and outbound calls, in addition to being a CEO, he is a mentor and a trainer to the many people who are a part of his team.Steve Kay Top ComedianI offer stand up comedy, I work alone, I can do anything from about 10 minutes to a half hour of comedy.I got started doing comedy in 2006 when I took a comedy class at a local club back in New York. Since then I took another class in 2014, took improv classes, produced comedy shows, and attended open mics on and off.I am also an audio podcaster, you can find my podcast on all 5 platforms: "Steve Kay's Variety Show"I also have a u tube channel titled: "Comedy from my living room and car"I am very flexible in adapting my act to the needs of my audience, some audiences may wanthttps://youtu.be/hjdQCv8RhZkhttps://youtu.be/FHQCrdOuShUhttps://youtu.be/xbgf_llgxmkhttps://youtu.be/ed7o_T8W2aMhttps://youtu.be/tXb1KaUfZughttps://youtu.be/jYfrAu1uFgERichard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Steve Kay Variety Show , Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center

This podcast is about everyday life. We do not talk about Politics, Religion, or Celebrities! There are enough Blogs, Vlogs, and other Podcasts that talk about that stuff. Here we will talk about everyday issues, we will have a variety of guests on the show from all walks of the park. You will laugh, you will cry, you may want to come through your listening device and choke us, even call and curse us out! And that is fine. But if you like Culture, Fashion, Philosophy, Business, Traveling, In a Relationship or NOT! This Podcast is for you.Thank you Tomeka, Dana, and Richard for coming back for the reunion.Tamika Gatlin is the volunteer coordinator for a brighter side to ASD her job is to organize events and much more The Journey of Richard blank Mr blank talks about business building skills and much much more Mr blank is also the CEO of the Costa Rica call centers Dana tells all it talks about the trauma she had as a child after her favorite cousin left This podcast is about everyday life. We do not talk about Politics, Religion, or Celebrities!There are enough Blogs, Vlogs, and other Podcasts that talk about that stuff. Here we will talk about everyday issues, we will have a variety of guests on the show from all walks of the park. You will laugh, you will cry, you may want to come through your listening device and choke us, even call and curse us out! And that is fine. But if you like Culture, Fashion, Philosophy, Business, Traveling, In a Relationship or NOT! This Podcast is for you.Leadership with Empathy & The Decline of Job TrainingWell, first and foremost, thank you so much for mentioning that. I have learned something being an owner of a company that you do have leverage. You can always hire, fire, make or break somebody. And so it should be humbling for the fact that somebody wants to come and add wind in your sails and you're only as good as the people that support you. And so for me, it's so important to make sure they have their dignity and that you show empathy. and that they're just not treated like a number or a robot, that these are investments and these individuals should be given delegation so they can grow within your company. So it's very important for me to see how high and how far these individuals can fly with me. So I'm always their biggest fan, always putting one in their sales. Awesome. Awesome. Awesome. Well, I have a story to tell. So I have, I'm an independent contractor. Um, And I get different contracts for different jobs. And I am learning that the, I don't even know what to call it. The people that are doing these 1099 jobs are getting lazy. And what I mean by getting lazy is the training. They don't even train me no more. What they're doing is sending you links to videos and you train yourself. I done had five contracts do that to me. You train yourself, they send you these videos, you look at these videos, you train yourself and then you go out on the floor. I don't agree with that. I feel like just because you're a contractor doesn't mean that you're gonna be able to go through and just do it. You still need that training. And I'm glad you don't do that, Mr. Blank.https://youtu.be/TJ92rBNNIkwhttps://youtu.be/ulqS8ZgEg1A?si=rEa12DfGqTHZYAjXhttps://youtu.be/gen4mLeCq8I

Curing back office blues. Growth is not a bad thing. But too much growth, too fast presents a set of challenges often overlooked when discussing small businesses. The emphasis tends to center on the marketing and promotion necessary to grow your business, and not on the operations and business infrastructure needed to scale your business in a sustainable manner. These back office operations can make or break your business. The Business Infrastructure show provides solutions and real life stories to owners and operators of fast growing small businesses seeking practical tips for dealing with growth spurts.A few years after graduating from university, he accepted an offer to conduct training at a call center in Costa Rica. At 27 years old he decided to call Costa Rica home. That was over 20 years ago. And he never looked back. In this episode, Richard takes us on his journey as he leverages his advanced Spanish-speaking skills, business prowess, and emotional intelligence to build and scale Costa Rica s Call Center from a one-seat to a 300-seat operation. While his friends pursued careers in fields like law, medicine, and technology, Richard Blank went in a completely different direction  language. In fact, his love of language and communications led him to study abroad for one semester in Spain. That experience changed the trajectory of his life.Discover how Richard used a cash-only approach to invest in the business infrastructure required to lay a foundation for sustainable growth, his tips for reducing attrition, and why he urges entrepreneurs to act their wage. Growth is not a bad thing. But too much growth, too fast presents a set of challenges often overlooked when discussing small businesses. The emphasis tends to center on the marketing and promotion necessary to grow your business, and not on the operations and business infrastructure needed to scale your business in a sustainable manner. These back office operations can make or break your business. https://youtu.be/qw09sFl1DZUhttps://youtu.be/Gpq-w_WWdn8https://youtu.be/Cf1PDpZu67Mhttps://youtu.be/It9x2zUkxC8https://youtu.be/TYSM3A8Wlx0https://youtu.be/DG1TJ9JcS0khttps://youtu.be/Kg_qKh-mqxUhttps://youtu.be/rBmgKSYfl7Ahttps://youtu.be/yYqbU9t9wm8https://youtu.be/7MS_otvgGT4https://youtu.be/nHvXMgWDlBAAlicia Butler Pierre is the Founder & CEO of Equilibria, Inc. Her career in operations began over 20 years ago while working as an engineer in various chemical plants and oil refineries. She invented the Kasennu framework for business infrastructure and authored, Behind the Fa ade: How to Structure Company Operations for Sustainable Success. It is the world s first published book on business infrastructure for small businesses. Alicia hosts the weekly Business Infrastructure podcast with a global audience across 60 countries. Equilibria, Inc. is an operations management firm specializing in business infrastructure for fast-growing organizations. Our mission is to provide access to tips, resources, and proven frameworks that revolutionize the way small businesses operate. We do that through original podcast episodes, blog posts, videos, presentations, workshops, and coaching sessions. Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQAlicia Butler Pierre, Scale Tales, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center

Welcome to Salty Ginger Talk, a podcast and video platform for people who want to improve themselves every single day. Hosted by Joe Canfield, this channel is built for thinkers, doers and self-leaders who are tired of excuses and ready to take control of their growth.We dive deep into powerful life principles like personal responsibility, emotional discipline, self-control and the stoic mindset. Whether it's solo reflections or raw conversations with bold entrepreneurs and purpose-driven leaders, each episode pushes you to think deeper and act better.If you're committed to self-mastery and living with intention, you're in the right place. Subscribe now and join us on the journey to a more focused, fulfilled and resilient life.In candid conversation, we delve deep into mindset strategies that fuel success in both business and personal relationships. Discover how to cultivate a mindset primed for growth, navigate challenges with resilience, and foster relationships that support your journey to a fulfilling life. Learn practical steps to build a thriving business while nurturing a happy personal life, blending ambition with balance for sustained success.What happens when you leave behind the noise, expectations, and pressure and chase your own vision?At just 27 years old, Richard Blank walked away from a life in Philadelphia to follow his intuition and built a 7-figure business in the heart of Costa Rica. In this episode of Salty Ginger Talk, we dive into Richard’s incredible transformation from dreamer to CEO of Costa Rica’s Call Center Discover how Richard:1. Built a 150+ employee company from scratch2. Trained over 10,000 telemarketers in communication mastery3. Created a positive workplace culture focused on motivation & human potential4. Collected the largest pinball & jukebox collection in Costa Rica5. Uses the famous Buffer-Boomerang Technique for high-conversion sales6. Collaborated with INXS bassist Garry Gary Beers on a rock project7. Gives back through education, leadership and global impactThis episode is for anyone looking to reinvent their life, build something meaningful, and lead with heart.On Friday, May 30th on Salty Ginger Talk: From Philly to Pura Vida — The Vision Quest of Richard Blank At 27, Richard Blank left behind family expectations, societal pressure, and the grind of Philadelphia life to follow a dream. What started as a bold leap of faith turned into a 7-figure success story in Costa Rica — and a deeply spiritual life of purpose, passion, and pinball. As CEO of Costa Rica’s Call Center since 2008, Richard has trained over 10,000 telemarketers and grown his company to 150+ employees — all while mastering the art of communication, sales psychology, and yes… building the largest collection of restored American pinball machines and jukeboxes in Costa Rica.In this high-energy episode, he shares: Advanced telemarketing and sales techniques Phonetic micro-expression reading & employee motivationhttps://youtu.be/fOJzuNTwvpQhttps://youtu.be/0rOyxBWRHCshttps://youtu.be/zas2ErvV-qkhttps://youtu.be/ilNdfNNHf4Ehttps://youtu.be/Pf4pDV__RQY

In this episode, we talk to Richard Blank. He is empathetic, confident and has “old school grit”. Richard lives in Costa Rica. You’re stuck, I get it. I’ve been there too. I call it “sitting on a comma”. We all know what it’s like to feel stuck in life and not know where to go next. This podcast is all about what it’s like to be on the comma, as shared by individuals just like ourselves. We will explore what they experienced, what they learned and how they got themselves off the comma. See more at YouTube @offthecomma!Richard tells us about getting off the comma created by familial and societal expectations. Growing up in a world where he was expected to follow a prescribed path, Richard describes feeling like he didn’t fit in and appearing as a failure to those around him. Allowing himself to “fail out” led him to find a new path and surprise himself with what he would find along the way. Paying attention to his instincts and the signs along the way, he ultimately found himself in another country, speaking a different language, and enjoying a success he never imagined. Tune in to hear what Richard means when he says “friends tell me they wish they had tried”. https://youtu.be/UjjNcZ79crMhttps://youtu.be/clTjtxUt8UQ?si=XsocL8_ZbFZxE_9mRichard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQRichard would like to acknowledge the following individuals, organizations and/or causes that matter to him and invite you to consider supporting them and/or sharing their messages:"Shine like the Sun" by Igni Ferroque https://youtu.be/wnQX8TEagis?si=XtJsaPrlWSznZ-gV Igni Ferroque is a Costa Rican rock group that was born at the end of 1978. Igni Ferroque, which from Latin means iron and fire, performed its first concert in the Colegio La Salle auditorium on September 15, 1978. Roberto "Ferroque" Ruiz leads all the weight of the direction of the group and marked the beginning of a process of musical growth and development of relevance inside and outside of Costa Rica.Garry Gary Beers INXS bassist performance video. "Shine Like The Sun" rock song by Igni Ferroque. https://youtu.be/ieGjN5H4xPQ?si=Om43wjxtkf9w8VTP I highly recommend Mr. Garry Gary Beers. The working relationship was easy and stress free. My firsthand knowledge involved the attention to detail, clarity to avoid miscommunication and the generosity of his sincere efforts. Experiencing a comfortable first time business deal was a pleasure. The financial investment in working with Mr. Beers was worth the extemporaneous chance to meet a multi-platinum bass guitarist. Most importantly, the bonus of sharing his music and imagination with fansPaul Briley, Off the Comma podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center

Richard is an Interpersonal Communication Conflict Management Strategist and has the largest collection of American pinball machines in Central America. He is also CEO of Costa Rica's Call Center, the best one there is. Check out the website for Costa Rica's Call Center: https://costaricascallcenter.com.Be sure to listen in and share the show with others who might enjoy or benefit from it.The show is also available on Facebook and all the major podcasting platforms.Enjoy.The show is recorded "live-to-tape," so there's no telling what will happen. It will be uploaded to the appropriate pages immediately after we're done recording it, as my internet speed allows. Be sure to listen in and share the show with others who might enjoy or benefit from it. The show will also be available on Facebook and all the major podcasting platforms.Bald Spots Productions is committed to putting some great content out into the world. Our founder, Bil Hatch, has been a performer on stage & screen, a teacher in classrooms & online, and is currently Hosting YWL Online Tuesday & Saturday nights and Not Quite After Midnight Thursday nights. All shows are also available on Facebook, and all the major podcasting platforms.The idea of Bald Spots Productions is to support & create innovative, intelligent, & inspiring programming. Our flagship program is YWL Online, a program with a mission to bring joy to people around the world, even when life doesn't seem so wonderful. We've also begun broadcasting a general interest interview/roundtable show called Not Quite After Midnight, which is intended to be fun and informative.https://youtu.be/mvUa8fLuv9khttps://youtu.be/DvQOfvPrpTghttps://youtu.be/8BgvA-3mnbchttps://youtu.be/l8o_8hl5fXQhttps://youtu.be/1f1dVEf7TNoRichard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQNot Quite After Midnight Podcast, Bil Hatch, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center

I would like to thank my wonderful guests, Charles Breakfield, Rox Burkey, and Richard Blank, for putting up with my shenanigans and being on the show. We had a conversation that was both entertaining and meaningful. 2022-12-29 Richard is an Interpersonal Communication Conflict Management Strategist and has the largest collection of American pinball machines in Central America. He is also CEO of Costa Rica's Call Center, the best one there is. Check out the website for Costa Rica's Call Center: https://costaricascallcenter.com.Rox & Charles are an IT team who happen to have have set up and fixed call centers, among other professional challenges, and co-authored the Enigma series of books. You can learn more about them on their website: https://www.enigmabookseries.com/. How will these three mesh during the show? What will they find out they have in common? What about their differences? Find out here.The show is recorded "live-to-tape," so there's no telling what will happen.Be sure to listen in and share the show with others who might enjoy or benefit from it.The show is also available on Facebook and all the major podcasting platforms.Enjoy.Charles Breakfield and Rox Burkey are award-winning authors known for the Enigma Series, a collection of gripping techno-thrillers that blend cybersecurity, espionage, and advanced technology. With extensive backgrounds in IT and cybersecurity, they bring authenticity to their stories, exploring the dangers of cybercrime, digital warfare, and artificial intelligence. Their books feature intricate plots, dynamic characters, and high-stakes action, captivating readers with fast-paced storytelling. In addition to writing, they are passionate advocates for cybersecurity awareness and frequently engage in public speaking to discuss the evolving impact of technology. Their ability to merge technical expertise with thrilling narratives has earned them critical acclaim and a dedicated readership. Together, they continue to push the boundaries of the techno-thriller genre.The show is recorded "live-to-tape," so there's no telling what will happen. It will be uploaded to the appropriate pages immediately after we're done recording it, as my internet speed allows. Be sure to listen in and share the show with others who might enjoy or benefit from it. The show will also be available on Facebook and all the major podcasting platforms.https://youtu.be/vDP0jkjcu4Ahttps://youtu.be/e0Yvs2GvC_whttps://youtu.be/aQUWqB-D7zshttps://youtu.be/EEXdF1z7LTYRichard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQCharles Breakfield, Rox Burkey, Not Quite After Midnight Podcast, Bil Hatch, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center

I would like to thank my wonderful guests, Tony Jeton Selimi and Richard Blank, for putting up with my shenanigans and being on the show. We had a conversation that was both entertaining and meaningful.Richard is an Interpersonal Communication Conflict Management Strategist and has the largest collection of American pinball machines in Central America. He is also CEO of Costa Rica's Call Center, the best one there is. Check out the website for Costa Rica's Call Center: https://costaricascallcenter.com.Tony is an Internationally Award-Winning Life Strategist and Business Coach Specializing in Human Behavior, Leadership Development, and Maximizing Business and Human Potential. Find out more about him on his website: https://tonyselimi.com.How will these two mesh during the show? What will they find out they have in common? What about their differences? You're in the right place to find out.The show is recorded "live-to-tape," so there's no telling what will happen. It will be uploaded to the appropriate pages immediately after we're done recording it, as my internet speed allows. Be sure to listen in and share the show with others who might enjoy or benefit from it. The show will also be available on Facebook and all the major podcasting platforms.Bald Spots Productions is committed to putting some great content out into the world. Our founder, Bil Hatch, has been a performer on stage & screen, a teacher in classrooms & online, and is currently Hosting YWL Online Tuesday & Saturday nights and Not Quite After Midnight Thursday nights. All shows are also available on Facebook, and all the major podcasting platforms.The idea of Bald Spots Productions is to support & create innovative, intelligent, & inspiring programming. Our flagship program is YWL Online, a program with a mission to bring joy to people around the world, even when life doesn't seem so wonderful. We've also begun broadcasting a general interest interview/roundtable show called Not Quite After Midnight, which is intended to be fun and informative.https://youtu.be/AFrvqkudDGM?si=QYEizMROzglOO0Eehttps://youtu.be/SK4haXsWuTghttps://youtu.be/bJAcnvLm1TwRichard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQNot quite after midnight podcast, Bil Hatch, Tony J. Selimi, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center