Third Sector

Lucinda and Emily are joined by Holly Penalver, founder of Indigo Volunteers and volunteer development manager at ShelterBox, and Karolina Praskova, a volunteer at the education charity Climate Ed.Holly provides pointers for effectively managing the volunteer recruitment stage and stresses the importance of an induction to motivate new volunteers and make them feel appreciated. She also outlines the value of conducting an exit interview when volunteers leave an organisation.Karolina describes her volunteer journey at Climate Ed, from her motivations for applying to the charity to the importance of simple, open communication channels with staff and the value she takes from volunteer social events.Also in the episode, senior news reporter Emily Harle shares the headline figures from a record-breaking London Marathon.Do you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email lucinda.rouse@haymarket.com for further information.Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.Read the transcript.

In November 2023, the finance officer of West Norfolk Carers came to a devastating realisation: after more than a year of rejected funding applications, the charity wouldn’t be able to stay afloat for longer than four months.Several months earlier, the Lankelly Chase Foundation, a grantmaker tackling severe social disadvantage and extreme marginalisation, had reached a similarly terminal conclusion.After finding that its very existence perpetuated past harms and injustices, the foundation’s leaders decided the best way forward was to shut down.In the final episode of The End of Charity, Lucinda Rouse is joined by Jane Evans and Julian Corner, the chief executives of West Norfolk Carers and Lankelly Chase, respectively, to ask: what’s next for the charity sector?Rhodri Davies, Martha Awojobi and Eshe Kiama Zuri consider the road ahead for doing good, while Steve O’Donnell, a recipient of West Norfolk Carers’ services, lays out the impact of the recent rash of charity closures on vulnerable citizens.Read the transcript.If you have enjoyed The End of Charity, please consider rating and reviewing the series on Apple Podcasts, Spotify or your podcast platform of choice.Series writer and presenter: Lucinda RouseEditor: Emily BurtExecutive producer: Ollie PeartProduction manager: Louise HillSeries producers: Riham Maged, Penny Bell, Matt HillStudio producers: Nav Pal, Inga Marsen, Til OwenArt director: David RobinsonVideographer: Julian DoddVideo producer: Til OwenSub-editor: Rachel Jerden-Cooke Contributing editor: Andy RickettsVoicing support: Emily Harle, Dami AdewaleConcept developer: Rebecca Cooney

Lucinda and Andy are joined by Matt Corbishley, deputy chief executive of Ashgate Hospice, to discuss the charity’s use of new tech solutions in its operations and service delivery.Matt explains why Ashgate Hospice encourages staff to experiment with new forms of IT and artificial intelligence, and outlines the benefits of a digital apprenticeship programme to train existing team members.He provides pointers for other charity leaders considering their approach to new technology and recommends resources such as Hospice UK, Forrester and Gartner.Also in the episode, news reporter Dami Adewale considers the findings of recent research into legacy giving by Cancer Research UK and Remember a Charity.Do you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email lucinda.rouse@haymarket.com for further information.Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.Read the transcript.

When The Times newspaper’s chief reporter Sean O’Neill broke the story that senior Oxfam aid workers had committed sexual abuse while working in the disaster zone of the 2010 Haiti earthquake, it sent shockwaves around the charity sector and wider society.O’Neill reflects on his memories of uncovering the scandal, while experts including Chilande Kuloba-Warria and Martha Awojobi discuss how the very foundations of charity can create imbalances of power – and environments in which abuse can thrive.How do the ways we think about the “haves” and “have-nots” perpetuate these inequalities? And how have the historical roots of charitable work steered us in this direction?Kolbassia Haoussou, director of survivor leadership and influencing at Freedom from Torture, suggests how the balance can be tipped to allow the people that charities exist to serve to exercise power on their own terms.With commentary from the philanthropy expert Rhodri Davies.Read the transcript.

Lucinda and Emily are joined by the author and mental health consultant Dimple Dhabalia. Dimple warns of the dangers facing organisations that focus on their charitable mission at the expense of staff wellbeing. She notes the sense of guilt often felt by humanitarian workers suffering the effects of workplace trauma.She provides pointers for how organisations can make staff wellbeing a cornerstone of internal policies and processes, including prioritising social connections, supporting rest and recovery and providing constructive feedback.Also in the episode, senior news reporter Emily Harle provides insight into a recent piece of research into the “NGO halo effect”: a mindset which can lead to unethical behaviour going unchecked in voluntary organisations.Do you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email lucinda.rouse@haymarket.com for further information.Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.

Lucinda and Andy are joined by Philippa Cornish, head of client experience at the Charities Aid Foundation. They discuss the implications of CAF’s report into individual giving, which found a smaller pool of donors giving more led to a total uplift in 2023 in spite of the median monthly figure remaining stagnant at £20 since 2017. Philippa provides suggestions for how charities can encourage donors to adjust their monthly donations in line with inflation, including by enhancing trust, and to contribute to unrestricted funding pots.Charity Changed My Life features the story of a family receiving support from the Martin House Children’s Hospice.Do you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email lucinda.rouse@haymarket.com for further information.Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.Read the transcript.

Why donate to a charity if you can just help out a fellow human yourself – or buy a piece of premium fashion that promises to generate a similar result?In episode three of The End of Charity, Lucinda Rouse explores two very different alternatives to the charity model: mutual aid theory, and the rise of buzzy “for good” business.The activist and founder of Mutual Aid UK, Eshe Kiama Zuri, discusses mutual aid as an alternative to the “oppressive dynamics” of traditional charitable structures, suggesting that charities could act more effectively and meet community needs by devolving funding to grassroots organisations.Theo Clay, the former policy manager of the think tank New Philanthropy Capital, identifies the UK’s charity "deserts" – causes and geographical areas that receive insufficient funding. And the finance and enterprise development expert Tej Dhami explores the opportunities and pitfalls for businesses looking to capitalise on socially conscious customers while attempting to solve some of the world's biggest problems.Read the transcript.

Lucinda and Emily Burt are joined by Dhivya O’Connor, chief executive of the Cherie Blair Foundation for Women.Dhivya provides insight into her previous experiences as an interim chief executive, describing the pros and cons of holding a short-term leadership role, and stresses the importance of cultivating a healthy organisational culture from the outset.She talks about the foundation’s recent research into the use of artificial intelligence by female entrepreneurs and the need for charity leaders to be mindful of the high potential for women to face abuse in the online space.Also in the episode, senior news reporter Emily Harle shares some snippets from a recent interview with Delyth Morgan, the outgoing chief executive of Breast Cancer Now.Do you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email lucinda.rouse@haymarket.com for further information.Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.Read the transcript.