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Working It
How much should a leader know about their team?
CEOs ultimately take responsibility when something goes wrong on their team. But leaders have a lot on their plates. How can they stay on top of what the people under them are doing, without burning themselves out? To learn more, Isabel Berwick speaks to Cath Bishop, a former Olympic rower who now helps businesses create sustainable working cultures, and the FT’s senior business writer Andrew Hill.
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Senior executives must be held individually accountable
A radical prescription to make work fit for the future
Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.
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78. Why working on holiday could make you worse at your job
17:55||Season 2, Ep. 78You’ve worked hard all year, and the summer holidays have finally arrived. But it’s not like all your colleagues have downed tools. Would it be so bad if you checked your emails – just quickly – to make sure your team don’t need you? Well, yes it would, actually. In this episode, author and journalist Brigid Schulte tells Isabel Berwick why holiday work is a failure of management – and can cost employees their good health. Isabel also speaks to freelance journalist Oliver Balch, who recently asked senior executives about whether they really disconnect on their holidays.Want more? Free links:‘I’m going to get a spicy margarita and I’ll be back’: how executives approach work during holidaysDid summer holidays make this week’s market turmoil worse?How taking a holiday went globalTo take part in the FT audience survey and be in with a chance to win a pair of Bose wireless headphones, please click here. For the survey’s terms and conditions, please click here.Credits:Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.Read a transcript of this episode on FT.com77. How much ambition is too much? With Lucy Kellaway
18:39||Season 2, Ep. 77In most workplaces, expressing ambition is non-negotiable. We’re all meant to strive, to want more, and to summit ever more impressive professional peaks; but only a handful ever reach the top. Besides, does ambition really make us happy? In this episode, Isabel Berwick speaks to Stefan Stern, author of ‘Fair or Foul: The Lady Macbeth Guide to Ambition.’. They discuss why even the highest achievers can never accomplish enough.’ Later, Isabel speaks to teacher and former FT journalist Lucy Kellaway, who explains why tempering your ambition can be the difference between satisfaction and sadness.Want more? Free links:Necessary but corrosive: Lucy Kellaway on ambitionIs the age of ambition over?Why ‘post-ambition’ is the secret to career enlightenmentTo take part in the FT audience survey and be in with a chance to win a pair of Bose wireless headphones, please click here. For the survey’s terms and conditions, please click herePresented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.Read a transcript of this episode on FT.comRead a transcript of this episode on FT.com76. Coaching Real Leaders: How can I set the right boundaries in a new job?
55:36||Season 2, Ep. 76Working It is taking a break this week, so we’re bringing you a podcast we think you’ll enjoy: Coaching Real Leaders, from Harvard Business Review. The show takes you inside real-life coaching sessions with veteran leadership coach Muriel Wilkins. In this episode, Muriel speaks to ‘Sarah’, who has experienced burnout in more than one of her previous roles. Muriel investigates the causes of Sarah’s burnout – and points her to new habits that may stop her burning out again.To take part in the FT audience survey and be in with a chance to win a pair of Bose wireless headphones, please click here. For the survey’s terms and conditions, please click here.FT subscriber? Sign up for the weekly Working It newsletter with one click here. We cover all things workplace and management — plus exclusive reporting on trends, tips and what’s coming next.Read a transcript of this episode on FT.com75. You messed up at work. What now?
19:42||Season 2, Ep. 75There’s plenty of finger pointing taking place following the CrowdStrike software outage that took down millions of computers all over the world earlier this month. So what’s the best way to deal with big mistakes in the workplace – and can you win back trust after a huge error? Senior editor Hugh Carnegy, who administers the FT’s corrections and complaints process, tells host Isabel Berwick how he handles mistakes by editors and correspondents, and Sandra Sucher, professor of management practice at Harvard Business School, joins the conversation to talk about how trust is lost and regained in a corporate setting.To take part in the FT audience survey and be in with a chance to win a pair of Bose wireless headphones, please click here. For the survey’s terms and conditions, please click here Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.Read a transcript of this episode on FT.com74. ‘Power hours’: how to make the most of your working day
19:36||Season 2, Ep. 74We all experience peaks and troughs over the course of a working day. Knowing how to manage them can make us much more productive. Isabel Berwick speaks to Daniel Pink, bestselling author of books including When: The Scientific Secrets of Perfect Timing, about why people work best at different times of day – and how we can harness those differences to do our best work. Later, producer Mischa Frankl-Duval speaks to Aaron Levie, CEO of Box. Aaron is a committed night owl. He explains his unusual schedule, and how it affects his leadership.Want more? Free links:Fewer meetings, more memos: the future of asynchronous workWaking up to the new sleep rulesSleep expert Matthew Walker on the secret to a good night’s restRead a transcript of this episode on FT.com72. How to make your mark as a new leader
15:47||Season 2, Ep. 72When you step into a senior job, your in-tray is stuffed (just ask the new UK prime minister, Sir Keir Starmer). People who work under you are trying to win you round; the colleagues you beat out for the top job may be looking to sabotage you. And, as guest Laura Empson – a professor in the management of professional services firms at Bayes Business School – tells guest host Andrew Hill, some staff are even complaining about the chicken sandwiches. Laura explains how to cut through the noise when you start a new job, and the importance of throwing “live chickens” to the crocodiles.To take part in an audience survey and be in with the chance to win a pair of Bose QuietComfort 35 wireless headphones, click here. Click here to find T&Cs for the prize draw.Want more? Free links:Why are a leader’s first hundred days so important?Labour’s first 100 days: what lies in store for the new government?In business, 100-day plans are a mistakeNew BBC chair Samir Shah faces daunting in-trayPresented by Andrew Hill, produced by Mischa Frankl-Duval, mixed by Breen Turner. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.Read a transcript of this episode on FT.com71. How to know when it’s time to quit
13:45||Season 2, Ep. 71We’re conditioned to believe that persevering in a tough situation is more noble than quitting. But decision strategist (and former poker champion) Annie Duke tells host Isabel Berwick that that’s not always the case. Too often when we’re faced with a stick-or-twist decision at work, we underplay the positives that may come from a change – and overplay the negatives.Want more? Free links:Quitting is underratedQuitting a job does not make you a failureWhy living experimentally beats taking big betsPresented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.Read a transcript of this episode on FT.com70. Can AI really do creative work?
19:28||Season 2, Ep. 70Generative AI models have improved rapidly over the past few months – and that has spooked some people in the creative industries. Many worry that models such as Midjourney and ChatGPT could take work off the plates of artists, designers and musicians. In this episode, we hear some more optimistic views. First, Dan Sherratt, VP of creative and innovation at the design agency Poppins, explains how he uses AI to speed up some of his less interesting tasks, and why there will always be a place for high-effort, human-made products. Next, Oxford professor Marcus du Sautoy explains how AI models can be genuinely creative – and might even help humans think less like machines.Want to get in touch? Write to Isabel at isabel.berwick@ft.comWant more? Free links:Can AI make brainstorming less mind-numbing? Academics express confidence that they and AI can work togetherThe real quandary of AI isn’t what people thinkAI is an opportunity for creative industries, says Bertelsmann bossFT subscriber? Sign up to get Isabel’s free Working It newsletter in your inbox every Wednesday: ft.com/newslettersPresented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.Read a transcript of this episode on FT.com