Working It

We do not always associate bosses with kindness. But being kind to your team can make workers more engaged, more likely to stick around and more productive. So how can managers weave kindness into their daily work, even if they’re annoyed or dealing with a colleague they are not keen on? Isabel Berwick speaks to Graham Allcott, author of ‘KIND: The quiet power of kindness at work’, and Bonnie Hayden Cheng, a professor at the Hong Kong University Business School and author of ‘The Return on Kindness’.Want more? Free links:How acts of leadership kindness make everyone betterKindness in the workplace too often goes unrewardedIs kindness a leadership superpower?Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.Read a transcript of this episode on FT.com

The idea of networking makes many of us shudder. But connecting with colleagues doesn’t have to mean cold emails and awkward encounters. Alison Fragale tells host Isabel Berwick how ‘strategic socialising’ can help us make genuinely helpful connections at work. They’re joined by Natasha Wood, head of strategy at the FT’s events business, FT Live. Natasha explains how joining colleagues in an ekiden — or long-distance relay race — helped her boost her professional status after coming back from maternity leave.Want more? Free links:Top ways to be a super schmoozerWorkplace friendships should be encouraged not policedHow do I get the most out of networking?Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.Read a transcript of this episode on FT.com

Bankers and lawyers have long had punishing work schedules. Has the pandemic – and a widespread move towards flexible working – changed that? Guest host Bethan Staton speaks to Craig Coben, a former senior investment banker at Bank of America and Deutsche Bank, as well as Suzi Ring, the FT’s legal correspondent. They discuss why client satisfaction trumps work-life balance, why law firms can’t just hire twice as many lawyers to work half as hard, and what bankers actually do during a 100-hour work week.Want more? Free links:The ‘80-hour circuit breaker’: Wall Street banks tackle workloads of junior staffHigh pressure, long days, crushing workloads: why is investment banking like this?London’s junior lawyers deserve their £150,000 payPresented by Bethan Staton, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.Read a transcript of this episode on FT.com

Corporate reorganisations can be hugely unsettling for employees, whose working lives can change overnight. What can managers do to make these periods of flux as easy as possible for their charges? Isabel Berwick speaks to work researcher Christine Armstrong, and Andrew Hill, the FT’s senior business writer. They discuss how to get ahead of gossip, why clarity is king when you deliver bad news, and the dirtiest office secret of all: that work isn’t your whole life.Want more? Free links:Silent lay-offs are rarely as quiet as bosses hopeWe’re all busy again’, say UK restructuring expertsThe anatomy of a corporate turnaroundPresented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.Read a transcript of this episode on FT.com

Amazon has ordered its staff back to the office five days a week from January. Will other companies follow its lead? Host Isabel Berwick asks Kevin Delaney, the editor-in-chief of media and research firm Charter, what the data says about the efficacy of remote work. They’re joined by the FT’s Emma Jacobs, who argues being in the office is not the solution to every workplace problem.Want more? Free links:Amazon orders staff back to office 5 days a weekAmazon says workers need to be in the office. Most of Silicon Valley disagrees. The office is not the only solutionPresented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Breen Turner. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.Read a transcript of this episode on FT.com

Leaders are always under pressure – but the most successful ones know how to manage it. In this special episode, recorded live at the FT Weekend Festival in London on September 7, Isabel Berwick speaks to psychologist Dr Audrey Tang, who explains how managers can better resist the pressures of their work. Tang, author of books including ‘The Leader’s Guide to Resilience,’ tells Isabel about the importance of bosses modelling healthy behaviour, why skills (as opposed to strengths) can make workers unhappy, and how to know when a colleague is about to burn out.Want more? Free links:The balance between idleness and burnout proves elusiveHow to avoid burnout and thrive at workBurnout and America’s great resignation: how employers can helpPresented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.Read a transcript of this episode on FT.com

Every career involves choices; every choice involves risk. But being able to size up those risks, and think coolly about which are worth taking, can make the process of choosing between options much easier. The problem? Most of us aren’t actually very good at evaluating risk. In this episode, Isabel Berwick speaks to statistician, writer and sometime poker player Nate Silver to find out how we can take better risks in our careers. Silver, founder of analysis website FiveThirtyEight and author of the new book On the Edge: The Art of Risking Everything’ explains why fear plays an outsize risk in our decision making, how to recover when a bet doesn’t pan out and why your 60s might not be the time to avoid risk.Want more? Free links:On the Edge by Nate Silver — the risk-takers who beat the marketWe need to be better at predicting bad outcomesInterview with Nate SilverPresented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.Read a transcript of this episode on FT.com

Lots of productivity advice tells you how you can cram more into your day, but accepting you can only do so much might be the only productivity “hack” that works. Oliver Burkeman, author of the smash-hit 2021 book Four Thousand Weeks, talks to Isabel Berwick about his new book, Meditations for Mortals, which lays out practical steps to living a less frantic life. Oliver tells Isabel why delaying our professional gratification can become a trap, how we should deal with our monstrous email backlogs and why pragmatism beats idealism every time.Want more? Free links:How can you manage your time in 2024?Why I’m not tidying up before guests come overEndless to-do list? Here’s how not to waste your lifeFT subscriber? Sign up to get Isabel’s free Working It newsletter in your inbox every Wednesday: ft.com/newslettersPresented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.Read a transcript of this episode on FT.com