Work It! with Lainy Russell

What do you do when someone goes off at you in the workplace? Lainy tells you how to calm things down. The first step is to let them rant - they will eventually run out of steam Only then can you try and remedy the situation. Phil worries that the first words he says post-rant might just make the situation worse.

Do you ever find things at work don't go as planned, and you point the finger at others? Have you ever stopped to think that maybe things don't happen as planned because hyou haven't clearly communicated what's expected? It all gets down to what we say, what we hear and the assumptions we make.

Are you one of those people who can't keep a secret? People often let slip information in the workplace that's not supposed to be public knowledge. Sometimes its an accident, other times it's an ego thing. Lainy says you need to learn from your mistakes and realise the consequences of what you say.

A lot of people are not very good at delegating work. Lainy Russell says you need to learn how to ask, how to monitor and how to provide feedback. If it's going wrong you only have yourself to blame.

We've all seen it. Confident people seem to get further ahead in life. Phil asks Lainy Russell if there's research to back up this assertion? And if that is the case, and you are a more timid creature. how do you get ahead at work?

We all feel pressure some od the time. Some of us feel it a lot of the time. If you carry that weight around with you it makes a heavy workload seem insurmountable. So, how do you lift the weight and get the job done? Lainy shares a secret,

Lainy Russell says 80 percent of people will experience Imposter Syndrome at some point in their life. Phil asks whether it can be a good thing. Maybe it;’s a sign that you are pushing yourself a little further, which will help you develop your skills, rather than staying in the safe zone. This week Lainy looks at the science behind imposter Syndrome and how to n negotiate with that inner voice that is casting self-doubt.

Are you facing changes at work? Do you need to bring your team along with you to face the changes?Very often, when peope hearthat change is coming their instinctive reaction is to be worried about their job. Lainy says, the problem in this situaton, is that people won't listen to the detail. So, as a boss it;s very important that you repeat and repeat the detail as much as possible.