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How Does AI Increase Silence? [Psychological Safety Week 2026]
AI is changing how we work. So why are people afraid to admit they're using it?
In this Psychological Safety Week bonus episode, Grace is joined by Managing Psychologist Janet Tarasofsky to explore the anxiety, uncertainty, and silence surrounding AI at work.
They examine the research behind shadow AI, social evaluative threat and technostress, and what it reveals about Talent Hushing. From job security and imposter syndrome to the pressure to keep pace, this episode unpacks why AI use has become a psychological safety issue in the workplace.
Find out more about Psychological Safety Week: https://www.psychologicalsafetyweek.com
References:
- Microsoft UK (2025). Rise in ‘Shadow AI’ tools raising security concerns for UK organisations. Microsoft UK Stories, 13 October 2025.
- Sawhney, G., McCord, M.A., Cunningham, A., Cook, P., Adjei, K. & Flinn, T. (2026). ‘A meta-analytic review of 60 years of role stressor research’. Journal of Vocational Behavior, 167, 104234. DOI: 10.1016/j.jvb.2026.104234.
- Dickerson, S.S. & Kemeny, M.E. (2004). ‘Acute stressors and cortisol responses: A theoretical integration and synthesis of laboratory research’. Psychological Bulletin, 130(3), 355–391. DOI: 10.1037/0033-2909.130.3.355.
- Liu, M., Li, Y. & Li, J. (2026). ‘The impact of generative AI use on employees’ psychological distress: A moderated mediation model’. Frontiers in Public Health, 14, 1798423. DOI: 10.3389/fpubh.2026.1798423.
- Högemann, M., Hein, L., Britsche, J-O. & Thomas, O. (2025). ‘Technostress and generative AI in the workplace: A qualitative analysis of young professionals’. Frontiers in Artificial Intelligence, 8, 1728881. DOI: 10.3389/frai.2025.1728881.
- Mizrak, F. & Karakaya, T. (2026). ‘Why Hide AI Use? Psychological Configurations and Explainable Machine Learning Evidence from Marketing Work’. Behavioral Sciences, 16(6), 994. DOI: 10.3390/bs16060994.
- Kandola, B. (2025) Building a psychologically safe work environment. Routledge.
- Morrison, E.W. (2023). ‘Employee Voice and Silence: Taking Stock a Decade Later’. Annual Review of Organizational Psychology and Organizational Behavior, 10, 79–107. DOI: 10.1146/annurev-orgpsych-120920-054654.
A podcast exploring the psychology behind current events, daily decision-making, and the ideas that frame our thinking.
Brought to you by the expert team of chartered business psychologists at Pearn Kandola LLP.
Find out more at pearnkandola.com
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The Power Of Social Capital [Psychological Safety Week 2026]
12:08|“It’s not what you know, it’s who you know”.The people around us can influence the information we receive, the opportunities we hear about and whether we feel safe enough to speak up.In this bonus Psychological Safety Week episode, Grace and Chartered Psychologist Louise Weston explore social capital: the value held in our relationships, networks and connections.From the “old boys’ network” to everyday introductions, they examine how connections can open doors, build trust and support psychological safety at work.Louise also shares practical ways we can broaden our networks and use our own influence to build more inclusive, connected and psychologically safe workplaces.Find out more about Psychological Safety Week: https://www.psychologicalsafetyweek.com
What Is Talent Hushing? [Psychological Safety Week 2026]
10:52|In this Psychological Safety Week bonus episode, Grace is joined by Professor Binna Kandola OBE to explore the findings from our 2026 research into talent hushing: the ways organisations fail to hear, value and make full use of people’s ideas and capabilities.Drawing on a nationally representative survey of over 2,000 people, they examine who feels heard at work, whose ideas are taken seriously, and how negative experiences can lead people to hold back in future. The conversation explores important differences across gender, sexual orientation, disability and ethnicity, and why focusing only on visible differences can obscure the bigger problem.They close with three practical principles to help unlock the talent in your organisation.Find out more about Psychological Safety Week: https://www.psychologicalsafetyweek.com
30. Is AI Making Us Lazy Thinkers?
10:54||Season 1, Ep. 30AI can write an article, solve a problem, or plan our holiday in seconds. But as we rely on it more, are we becoming lazy thinkers? In this week’s episode, Grace is joined by Chartered Psychologist Dr Jo Kandola to explore what the research tells us about AI and cognition. Together, they unpack the psychology of cognitive offloading, why our brains love shortcuts, and what happens when AI boosts our performance without improving our capability. They also discuss what AI could mean for creativity, judgement and critical thinking, and how we can use it to support our thinking rather than replace it. References:Fiske, S. T., & Taylor, S. E. (1991). Social Cognition (2nd ed.). McGraw-Hill.Georgiou, G. P. (2025). ChatGPT produces more “lazy” thinkers: Evidence of cognitive engagement decline.Ghasemi, H. (2025). The dual impact of artificial intelligence on human cognition: Balancing benefits and risks.Hailegebriel Girma, A. (2025). The role of artificial intelligence in shaping human interaction and cognitive function. KUE Journal of Education, 3(1), 69–88.Rao, Sohail. (2025). The Impact of Artificial Intelligence Tools on Human Cognitive Abilities: A Comprehensive Review. Shanmugasundaram, M., & Tamilarasu, A. (2023). The impact of digital technology, social media, and artificial intelligence on cognitive functions: A review. Frontiers in Cognition, 2, 1203077.
29. The Inner Critic: Understanding Shame
11:57||Season 1, Ep. 29Shame is one of our most powerful emotions yet one of the least talked about, particularly at work.In this episode, Grace is joined by Chartered Psychologist Louise Weston to explore the psychology of shame, including why feedback can sometimes feel like a judgment of who we are, rather than something we have done. They unpack the difference between guilt and shame, how shame can trigger defensiveness or withdrawal, and why it can get in the way of learning.They also share practical ways to spot shame, separate behaviour from identity, and respond to difficult feedback with greater self-compassion.References:Leach, C. W., & Cidam, A. (2015). When is shame linked to constructive approach orientation? A meta-analysis. Journal of Personality and Social Psychology, 109(6), 983–1002. https://doi.org/10.1037/pspa0000037Mróz, Justyna & Sornat, Wojciech. (2022). Shame- and guilt-proneness and self-compassion as predictors of self-forgiveness. Journal of Beliefs & Values. 44. 188-202. 10.1080/13617672.2022.2076455.Tangney JP, Stuewig J, Mashek DJ. Moral emotions and moral behavior. Annu Rev Psychol. 2007;58:345-72. doi: 10.1146/annurev.psych.56.091103.070145. PMID: 16953797; PMCID: PMC3083636.
28. Navigating Unpredictable Times
11:54||Season 1, Ep. 28In a world where unexpected events can dominate the news cycle and disrupt our working lives, how does unpredictability affect us? This week, Grace is joined by Chartered Psychologist Stuart Duff to explore why sudden change can leave us anxious, stressed and struggling to switch off. From unsettling global headlines to unexpected decisions at work, they unpack why unpredictability can heighten anxiety, reduce our sense of control and leave us worrying long after the working day ends. Stuart also shares practical, psychology-informed strategies for managing uncertainty, coping with workplace change and regaining control when life feels unsettled.References:Schoellbauer, J., Sonnentag, S. Prem, R. and Korunka, C (2022) I'd rather know what to expect: Work unpredictability as contemporary work stressor with detrimental implications for employees’ daily wellbeing. International Journal of Work & Stress, Volume 36, 2022
27. The Surprising Psychology of Swearing
09:14||Season 1, Ep. 27Swearing: bad habit, emotional release, or performance booster? This week, Grace and Professor Binna Kandola OBE unpack the surprising psychology of swearing. From tolerating pain to pushing through a physical challenge, research suggests that a well-timed swear word can do more than let off steam: it may reduce self-doubt, increase confidence, and help us get out of our own way. But it is not a free pass to swear whenever we like. Context, audience, and intention all matter, and the same words that create connection in one setting can cause offence or damage credibility in another. So, can swearing help you perform closer to your potential? And when is it better to hold your tongue?
26. Why We’re So Quick to Judge
09:02||Season 1, Ep. 26Why are we so quick to assume that someone’s actions reflect who they are, rather than what might be happening around them?In this episode, Grace is joined by Chartered Psychologist James Meachin to explore the fundamental attribution error – our tendency to explain other people’s actions through their personality, intentions, or character, while overlooking situational pressures and context.From missed deadlines and unanswered messages to first impressions and public stereotypes, James unpacks why this bias is so common, even when we have clear information about the circumstances. They also discuss what the research tells us, why we are more forgiving of our own behaviour than others’, and how a simple “situational check” can prevent us jumping to conclusions. References:Jones, E. E., & Harris, V. A. (1967). The attribution of attitudes. Journal of experimental social psychology, 3(1), 1-24.Ross, L. (1977). The intuitive psychologist and his shortcomings: Distortions in the attribution process. In L. Berkowitz (Ed.), Advances in experimental social psychology (Vol. 10, pp. 173–220). Academic Press.
25. Why We Make Bad Decisions
11:39||Season 1, Ep. 25Most poor decisions are not made by reckless people. They are made by capable people at the wrong moment – when they are tired, stressed or have consumed alcohol.In this episode, Grace is joined by Chartered Psychologist Louise Weston to look beyond the headlines about drinking in Parliament to ask a bigger question: what gets in the way of good judgement?Together, they explore how fatigue, stress and cognitive overload can make us more reliant on assumptions and mental shortcuts, and what individuals can do to create the conditions for fairer, more thoughtful decisions.References:Fiske, S. T., & Taylor, S. E. (1984). Social Cognition. Random House.Kahneman, D. (2011). Thinking, fast and slow. Farrar, Straus and Giroux.