Walk and Talk Improvement


Human Factors: Designing for People

Season 1, Ep. 5

In this episode, we’re focusing on Human Factors. You’ll hear about:

  • The important role that Human Factors plays in designing safer healthcare systems for everyone.
  • How knowing about Human Factors can impact on the way we think and work and in turn, on our well-being and job-satisfaction.  
  • What is happening right now in the Irish health service in relation to Human Factors.
  • And the lessons learned by our colleagues in NHS Scotland and their experience integrating Human factors into their health services.

Host: Margaret Codd, Quality Improvement Facilitator, HSE National Quality and Patient Safety Directorate


  1. Kieran Henry, Senior Lecturer at UCC & former advanced paramedic
  2. Angela O'Dea, Senior Lecturer, School of Medicine, University of Galway
  3. Paul Bowie, Programme Director, NHS Education for Scotland

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