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VUX World

The future of conversational commerce with David Clark and Tim Atkinson

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We're joined by David Clark (BT) and Tim Atkinson (Google) to discuss the future of conversational commerce: RCS Messaging.


SPONSORED BY THE CONVERSATION DESIGN INSTITUTE

Companies around the world are looking for conversation designers, a rare breed of people to help them advance communication between people and AI. That's where we help!

Conversation Design Institute leads in training and certification for Conversation Designers, Conversational Copywriters, and AI Trainers. Our human-centric workflow has proven itself around the world. Our certificates ensure you create winning conversational experiences.

As advocates for the Conversation Design profession, we continue to work closely with tech partners, agencies and other key players in the industry. With this support, Conversation Design Institute is well on its way to becoming the number one platform in conversation design.

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Learn what RCS messaging is, and why it's set to enable the next level of two-way, automated B2C communication.


Use it to scale your customer service, generate leads, fulfil self service transactions and generate revenue.


In this episode of VUX World Live, we're going to dive into the ins and outs of RCS messaging: what it is, where it came from, why it's important, who can use it and how you can implement automated, authenticated, trusted conversational agents today.


Already being used by millions of BT customers, the messaging market awaits. And, with over 90% open rates within the first 5 minutes of a message being sent, what's not to love?


Here, we dive deep into what all of this means for the future of business communication.

Links

RBM developer site: build RBM campaigns and agents

Register to the RBM developer event 4th November 2020

Businesses wanting to use RCS as part of a multichannel strategy can contact BT

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