VOD Pod - The Voices of Dignity Podcast

Today Alex talks to Dr Sarah Coupe about how she manages teams in order to promote dignity for both patients and staff. Today we lookm at Dignity Dos 7&10 (Ensure people feel able to complain without fear of retribution, Act to alleviate people's loneliness and isolation).

In today's episode, we discuss Dignity Dos 5 and 8 (Listen and support people to express their needs and wants, Engage with family members and carers as care partners) and we talk to Helen Wildbore who is CEO of Care Rights UK, about how she puts into practice and protects the rights and dignity of those in care, and their families.

Alex is joined by Loraine Atherton, Care Manager, to discuss practical application of the Dignity Dos. Today we look at Dignity Dos 4&9 (Enable people to maintain the maximum possible level of independence, choice and control, Assist people to maintain confidence and positive self-esteem).

In today's episode, we discuss Dignity Dos 2,3 and 6 (Support people with the same respect you would want for yourself or a member of your family, Treat each person as an individual by offering a personalised service, and Respect people's right to privacy) and we talk to Karen and Trudi from Herefordshire Homes, to discuss how they put this into practice.

In this introductory episode to the new season, we hear from the CQC and we discuss the Dignity Dos, what they mean, and the things we'll be covering in this season.The 10 Dignity Dos are:Have a zero tolerance of all forms of abuseSupport people with the same respect you would want for yourself or a member of your familyTreat each person as an individual by offering a personalised serviceEnable people to maintain the maximum possible level of independence, choice and controlListen and support people to express their needs and wantsRespect people's right to privacyEnsure people feel able to complain without fear of retributionEngage with family members and carers as care partnersAssist people to maintain confidence and positive self-esteemAct to alleviate people's loneliness and isolation

Bonus episode!Welcome to the VODPod Reflects!The extra podcast, brought to you by the National Dignity Council.You can find details of the campaign at:www.dignityincare.org.ukand contact the show atndcvodpod@gmail.comFrom time to time, we’ll publish bonus content that was either too long, too detailed, or just too late to make it into the main episode. For those of you who want to take a deeper dive into the issues discussed, and the good practice that we champion, it’s a chance to go into more detail, and take a closer look at the issues discussed. We’ll also use this space to discuss your emails, comments and stories.In our third bonus content offerings, Jan and Alex reflect on the conversation they had with Robert Lamacraft in Season 1, Episode 3, where he discusses his role as chef, and then using food and art, on his own time, as a conduit to engage with service users, and the lesson he learnt along the way. Alex and Jan discuss this excellence in practice and its importance with regard to dignity, whilst relating it to the 10 Dignity Do’s.Please get in touch with the show to share any experiences you have of receiving, or delivering, care with Dignity, Kindness and Respect.If you would like a certificate to show VODPod as part of your CPD learning hours, please contact us at the show’s email address with a comment about the show and three little things which you can take forward from our discussion. And do of course become a Dignity Champion if you are not one already!Give feedback on care - Care Quality Commission (cqc.org.uk)CQC TELEPHONE: 03000 61 61 61(Please note that this is only for enquiries to the CQC. To contact the podcast producers, please use the links at the top of this page).Watch out for the next episode, coming soon, and thanks for hearing our voices!The show is produced by Kris Grainger and is a Cup The Mic Production. To make an enquiry about our production options, please email us on cupthemic@gmail.com