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Umi & a Cup of Tea

A podcast about all things technology, travel, hotels, marketing and more - from the Umi team to your ears.


Latest episode

  • 20. How Performance Max Campaigns Can Boost Your Sales

    35:07||Season 1, Ep. 20
    Join our Head of UX Laurence and our PPC Account Manager Arun, as they dive into the world of Performance Max campaigns in the Hospitality Industry, alongside the key facts about PMax campaigns, and how we've succeeded with digital ads recently.

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  • 19. Local Affiliate Networks

    16:50||Season 1, Ep. 19
    In this podcast, Harry Fielder and Laurence Pratt discuss Local Affiliate Networks in the world of hotel marketing. They explain how to create a local affiliate network within the hospitality space alongside collaborating with local businesses to create an ideal offer for guests to improve the overall guest experience, brand visibility and revenue growth.
  • 18. The Importance of Social Proof: Reviews and Social Media

    39:56||Season 1, Ep. 18
    In this podcast, we explore the impact that reviews have on the success of businesses within the hospitality industry, and the various strategies that businesses can use to encourage positive reviews and advocate for their brand.
  • 17. Quick Conversion Rate Wins For Hotels

    23:17||Season 1, Ep. 17
    In this episode, we sit down with Laurence and Harry in part two of quick conversion rate wins for hotels. Whether you're struggling to fill rooms or looking to boost revenue, Laurence and Harry share practical tips and tricks to improve your hotel's conversion rates.
  • 16. How To Create A Compelling Direct Booking Offer | S01 E16

    37:06||Season 1, Ep. 16
    In this episode, we sit down with Harry & Laurence to discuss How To Create A Compelling Direct Booking Offer. We dive into the world of hotel direct bookings and explore how to create a compelling offer that will attract and retain guests. With the rise of online travel agencies and third-party booking platforms, it's becoming increasingly important for hotels to develop strategies to drive direct bookings.
  • 15. Quick Conversion Rate Wins For Hotels | S01 E15

    26:09||Season 1, Ep. 15
    In this episode, we sit down with Laurence and Harry to discuss quick conversion rate wins for hotels. Whether you're struggling to fill rooms or looking to boost revenue, Laurence and Harry share practical tips and tricks to improve your hotel's conversion rates.
  • 14. How Can Hotels Use Automation? S01 E14

    30:24||Season 1, Ep. 14
    In this episode, Laurence and Harry are talking about the impact of hotels using automation even further. They will be uncovering the common problems of digital transformation and in addition some great advice on how to overcome these issues from our managing director Harry Fielder.