UKGI's Head of Technical, David Anderson, is joined by UKGI Group Consultancy CEO, and experienced risk practitioner, Richard McKenzie. In this podcast, the pair discuss the FCA’s evolving expectations of firms in relation to risk management, how firms can implement a robust risk framework that supports business objectives, why it makes sense, and what support firms can access from UKGI.

Operational Resilience & Risk Management

UKGI's Head of Technical, Dave Anderson, is joined by Technical Resources Manager, Alastair Haughton, and Regulatory Consultant and Independent Non-Executive Director at Howden Insurance, John King. They look at how culture remains a significant focus for the FCA and discuss cases where senior managers have been held accountable for their misconduct, both financial and non-financial.

Culture, Conduct, and SMF Accountability

UKGI's Head of Technical, Dave Anderson, is joined by Technical Resources Manager, Alastair Haughton to discuss the ongoing applicability of the four drivers of vulnerability, what firms can do to help identify vulnerability, and how vulnerability MI should be used.

Customer Vulnerability

<h3>The engaging way to stay on top of general insurance compliance news and updates.</h3> Join our experienced compliance professionals as they discuss the latest industry news and bring to life some of the more complex areas of regulation, such as, customer vulnerability, the Consumer Duty, conduct and culture, risk management, and more! Find out more about UKGI and what we offer - <a href="https://ukgicompliance.com/" rel="noopener noreferrer" target="_blank">UKGI Compliance - Compliance Consultancy Services You Can Count On</a>

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Operational Resilience & Risk Management

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2. Culture, Conduct, and SMF Accountability

1. Customer Vulnerability