Third Sector

Lucinda and Emily are joined by David Welch, chief executive of the Kent, Surrey and Sussex Air Ambulance, to consider how charities can effectively build trust with their staff, service users and donors. David describes the role trust played in enabling KSS to raise almost double its £1m fundraising target during a six-week emergency campaign. He stresses the importance of open communication and transparency with all stakeholders, in good times and bad.He also outlines the challenges of fundraising for an air ambulance service, and the need to cultivate a sense of relevance as well as raise public awareness and understanding of the vital role it performs.Charity Changed My Life features the story of Helen, whose participation in the Bristol Rovers Community Trust’s football and mental health programme, Rebound with Rovers, has become a highlight of her week.Do you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email lucinda.rouse@haymarket.com for further information.Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.Read the transcript.

Lucinda and Andy are joined by Liz Cooke, chief executive of The Hive Avon, and Kevin Barker-Lee, a people partner at Lloyds Banking Group and chair of the charity.Liz outlines the broad range of skilled volunteer support provided to The Hive, from fundraising planning to an annual visit from a florist. She notes that the most valuable skilled support is often short term and requires careful advance planning.Kevin recommends charities make greater use of LinkedIn to recruit volunteers and capitalise on a growing appetite among professionals to provide skills-based support on a voluntary basis.They also discuss the pros and cons of corporate volunteering opportunities and instances when it is better to decline approaches from companies.Also in the episode, senior news reporter Emily Harle shares extracts from a recent interview with Alison Wyman, chief executive of the Actors’ Benevolent Fund, in which she explains how the charity is moving forward from a public spat involving former trustees.Do you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email lucinda.rouse@haymarket.com for further information.Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.Read the transcript.

Lucinda and Andy are joined by Denise Hayward, chief executive of Volunteer Now, which supports and promotes volunteering across Northern Ireland, and Margaret Starkie, partnership and communications manager at Volunteer Scotland.In a conversation recorded before the general election announcement, they discuss the trajectory for volunteering in their respective nations, including the impact of short-term funding patterns on charities’ ability to support their volunteers. They outline the need for more government support and suggest ways of attracting cause-driven younger people into volunteering and trustee roles, including better communication about the flexibility of volunteering commitments.Charity Changed My Life features the story of Kyle McIntosh, who received a scholarship and mentorship from the Longford Trust after being released from prison, enabling him to complete a mathematics degree and land a dream job.Do you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email lucinda.rouse@haymarket.com for further information.Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.Read the transcript.

Lucinda and Andy discuss the road ahead for charities following Wednesday’s general election announcement.Later in the episode, Lucinda and Emily are joined by the strategy specialist Sharath Jeevan and Hannah Stevens, chief executive of Elect Her. They discuss the importance of inflection moments in planning an organisation’s strategic direction.Then Lucinda travels to the RHS Chelsea Flower Show to look around three of the charity gardens sponsored by Project Giving Back. She speaks to Richard Angell, chief executive of the Terrence Higgins Trust; Daniel Magson, director of engagement, marketing and income at Bowel Research UK; Debbie Hoods, head of philanthropy, partnerships & ambassador engagement at Muscular Dystrophy UK; garden designer Ula Maria; and Hattie Ghaui, chief executive of Project Giving Back.Read and listen to Third Sector's pre-election coverage:How can charity campaigners cut through the political noise?How can charities connect with politicians ahead of a general election?The challenge of campaigning to a broad public baseHow did charity leaders react to Labour's civil society pitch?The End of Charity: The political chokeholdDo you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email lucinda.rouse@haymarket.com for further information.Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.Read the transcript.

Lucinda and Emily are joined by Paul Streets, chief executive of the Lloyds Bank Foundation for England and Wales, to reflect on more than a decade of working with small charities as he prepares to step down.Paul celebrates the resilience of small charities, likening them to cockroaches for their ability to endure challenging environments, and suggests ways in which funders can step up to better support them. He calls on charities to join forces in advocating for change that transcends cause areas. Charity Changed My Life features the story of Haixia, who received support from the Harbour Project in Swindon while awaiting the outcome of her asylum application.Do you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email lucinda.rouse@haymarket.com for further information.Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.Read the transcript.

Lucinda and Emily are joined by Fola Komolafe, chief executive of World Vision UK, to discuss the charity’s role in a wider drive to integrate African philanthropists into the established global charitable landscape.Fola also provides her views on the merits of child sponsorship and the growing recognition of the importance of faith-based charities in delivering programmes in the UK and abroad. Charity Changed My Life features the story of a couple whose lives were turned around after the Kent, Surrey and Sussex Air Ambulance came to their rescue in a moment of critical need.Do you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email lucinda.rouse@haymarket.com for further information.Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.Read the transcript.

Lucinda and Emily are joined by Holly Penalver, founder of Indigo Volunteers and volunteer development manager at ShelterBox, and Karolina Praskova, a volunteer at the education charity Climate Ed.Holly provides pointers for effectively managing the volunteer recruitment stage and stresses the importance of an induction to motivate new volunteers and make them feel appreciated. She also outlines the value of conducting an exit interview when volunteers leave an organisation.Karolina describes her volunteer journey at Climate Ed, from her motivations for applying to the charity to the importance of simple, open communication channels with staff and the value she takes from volunteer social events.Also in the episode, senior news reporter Emily Harle shares the headline figures from a record-breaking London Marathon.Do you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email lucinda.rouse@haymarket.com for further information.Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.Read the transcript.

In November 2023, the finance officer of West Norfolk Carers came to a devastating realisation: after more than a year of rejected funding applications, the charity wouldn’t be able to stay afloat for longer than four months.Several months earlier, the Lankelly Chase Foundation, a grantmaker tackling severe social disadvantage and extreme marginalisation, had reached a similarly terminal conclusion.After finding that its very existence perpetuated past harms and injustices, the foundation’s leaders decided the best way forward was to shut down.In the final episode of The End of Charity, Lucinda Rouse is joined by Jane Evans and Julian Corner, the chief executives of West Norfolk Carers and Lankelly Chase, respectively, to ask: what’s next for the charity sector?Rhodri Davies, Martha Awojobi and Eshe Kiama Zuri consider the road ahead for doing good, while Steve O’Donnell, a recipient of West Norfolk Carers’ services, lays out the impact of the recent rash of charity closures on vulnerable citizens.Read the transcript.If you have enjoyed The End of Charity, please consider rating and reviewing the series on Apple Podcasts, Spotify or your podcast platform of choice.Series writer and presenter: Lucinda RouseEditor: Emily BurtExecutive producer: Ollie PeartProduction manager: Louise HillSeries producers: Riham Maged, Penny Bell, Matt HillStudio producers: Nav Pal, Inga Marsen, Til OwenArt director: David RobinsonVideographer: Julian DoddVideo producer: Til OwenSub-editor: Rachel Jerden-Cooke Contributing editor: Andy RickettsVoicing support: Emily Harle, Dami AdewaleConcept developer: Rebecca Cooney