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Therapeutic Conversations Unravelled Podcast (TCUP)
Ep 13 'Simply' Matthew Walmsley
Season 1, Ep. 13
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Takeaways
Embrace neurodiversity as a strength in professional settings.
Feedback is crucial for personal and professional development.
Team motivation can significantly impact patient care and outcomes.
Education should be hands-on and engaging to be effective.
Collaboration among professionals enhances learning and growth.
Imposter syndrome is common; acknowledging it can lead to growth.
Mentorship plays a vital role in professional development.
The environment of learning affects engagement and retention.
Recognizing and valuing contributions boosts team morale.
Continuous learning is essential in the evolving field of physiotherapy.
Summary
In this engaging conversation, Andrew and Matt explore various themes surrounding professional growth, neurodiversity, and the importance of collaboration in the healthcare field. They discuss the impact of feedback, the challenges of imposter syndrome, and the significance of creating a motivated team environment. The conversation also delves into the evolving nature of education in physiotherapy, emphasizing the need for hands-on learning experiences. Throughout the discussion, Matt shares personal anecdotes and insights, highlighting the value of mentorship and continuous learning in navigating one's career path.
Titles
Navigating Neurodiversity in Professional Growth
The Power of Feedback and Recognition
Sound bites
"Recognizing contributions boosts morale."
"Imposter syndrome is a common experience."
"I'm absolutely terrified of social media."
Chapters
00:00 Introduction and Quick Fire Questions
02:33 Music and Personal Identity
05:24 Neurodiversity and Professional Growth
08:19 Feedback and Personal Development
11:04 Team Dynamics and Communication
13:41 Motivating Teams in the NHS
19:07 The Psychology of Marketing and Consumer Behavior
22:07 Staff Motivation and Team Dynamics
22:27 Revolutionizing Education Delivery in Healthcare
25:40 Navigating the Education Landscape for Therapists
28:36 The Importance of Collaboration in Professional Development
33:17 Creating a Holistic Patient Journey
38:19 The Impact of Venue on Learning Experiences
45:38 The Evolution of Podcasting and Engagement
46:43 Therapists' Job Satisfaction and Career Aspirations
48:04 Overcoming Imposter Syndrome in Healthcare
49:13 The Importance of Continuous Learning and Collaboration
53:45 Building Confidence Through Community and Mentorship
58:05 The Role of Feedback and Open Communication
01:01:08 Creating a Positive Work Environment
01:06:32 Innovative Approaches to Patient Care and Treatment
01:08:49 Collaboration as a Key to Success
Keywords
neurodiversity, professional growth, education, collaboration, imposter syndrome, team motivation, feedback, music, physiotherapy, mentorship
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01:32:17||Season 1, Ep. 18In this episode, I sit down with Ben Whybrow — pain specialist physiotherapist and educator — for an awesome conversation about the psychology of influence. We dive into the work of Robert Cialdini, especially his book Influence, and unpack how these principles show up every day in healthcare. You’ll find a summary of the book below, and I hope you enjoy the way we explore it through a clinical, human, and practical lens.Influence: The Psychology of Persuasion by Robert Cialdini. Influence explores the psychological principles behind why people say “yes.” Cialdini identifies six core mechanisms that advertisers, salespeople, leaders, and everyday humans use — often subconsciously — to persuade others. The book reveals how these principles show up in real life, how they can be used ethically, and how to defend yourself against manipulative persuasion tactics.The six principles include:1. ReciprocityPeople feel obliged to return favours or concessions.If someone gives you something, you're more likely to give back.2. Commitment & ConsistencyOnce people commit to something — especially publicly — they're more likely to follow through to remain consistent with that identity.3. Social ProofWhen uncertain, people look to what others are doing.If everyone else is doing it, it must be right.4. AuthorityPeople tend to follow credible, knowledgeable experts (or people who appear to be).5. LikingWe say “yes” to people we like — those who are similar to us, give us compliments, or make us feel good.6. ScarcityPeople want more of what they feel they can have less of.Limited availability increases desire.Key Takeaways:Persuasion is rarely about logic alone — it’s about psychology.These principles can be used to help people make decisions… or to manipulate them.Awareness is your biggest defence against techniques like high-pressure sales, false scarcity, and fake social proof.Ethical persuasion is about guiding, not coercing.
17. Ep 17 Matt 'Smooth Jazz' Wedderburn
01:02:21||Season 1, Ep. 17SummaryIn this conversation, Matt and Andrew discuss the intricacies of effective communication in first contact MSK consultations, emphasizing the importance of building rapport, understanding patient expectations, and the role of health literacy. They explore techniques for managing difficult patient interactions and the significance of empathy in clinical practice. The discussion also touches on mentorship, personal development, and the biopsychosocial model in managing MSK pain. Matt shares personal anecdotes and insights from his experience as an FCP, highlighting the challenges and rewards of the role.TakeawaysEffective communication is crucial in MSK consultations.Building rapport with patients can significantly impact outcomes.Understanding patient expectations helps in managing their concerns.Health literacy plays a vital role in patient care.Empathy is essential for successful clinician-patient relationships.Mentorship can guide personal and professional development.Techniques like chunk and check enhance patient understanding.Navigating difficult interactions requires emotional intelligence.The biopsychosocial model is important in MSK pain management.Reading influential books can enhance clinical skills.Chapters00:00 Introduction and Quickfire Questions02:23 Effective Communication in First Contact MSK Consultations05:13 Building Rapport and Trust with Patients08:02 Techniques for Managing Patient Expectations10:46 The Role of Health Literacy in Patient Care13:19 The Importance of Empathy in Clinical Practice16:17 Mentorship and Personal Development in Healthcare19:11 Navigating Difficult Patient Interactions22:08 The Biopsychosocial Model in MSK Pain Management24:48 The Role of ICE in Clinical Consultations27:36 Books and Resources for Clinicians30:36 Conclusion and Final ThoughtsKeywordsFCP, MSK, communication, empathy, health literacy, mentorship, patient care, biopsychosocial model, clinical practice, effective communication
16. Ep 16 Colin 'The Olympic Grafter' Griffin
01:07:25||Season 1, Ep. 16Links to courses including 'Unravelling S&C for Therapists and Unbound Project: https://linktr.ee/procaresportsSummaryIn this conversation, Colin shares his journey from being an athlete to a coach, discussing the importance of relationships, resilience, and feedback in sports. He reflects on the role of music in performance, the significance of team dynamics, and the innovative use of ultrasound in rehabilitation. Colin also highlights the influence of his parents on his career and the value of continuous learning and self-reflection for personal growth.TakeawaysColin emphasizes the importance of relationships between athletes and coaches.He believes that resilience and the ability to endure pain are key attributes for athletes.Colin discusses the role of music in enhancing performance and motivation.He highlights the significance of feedback in personal and professional growth.Colin shares his transition from being an athlete to a coach and the challenges faced.He advocates for the use of ultrasound in rehabilitation to provide precise feedback.Colin reflects on the influence of his parents in shaping his athletic career.He discusses the importance of team dynamics and communication in coaching.Colin mentions the need for continuous learning and adaptation in coaching practices.He emphasizes the value of reading and self-reflection for personal development.Chapters00:00 Introduction to Colin's Background05:42 Exploring Coaching Philosophy and Athlete Relationships08:52 The Role of Music in Coaching and Performance11:33 Navigating Boredom and Novelty in Training14:38 Feedback and Stubbornness in Personal Development17:34 The Journey of Pursuing a PhD20:54 Balancing Work, Family, and Academic Pressures23:49 Empathy in Coaching and Patient Relationships26:40 Self-Reflection and Team Dynamics29:45 Coaching Cues and Learning Styles35:10 Reflections on Athletic Performance and Coaching38:19 The Importance of Athlete-Coach Relationships40:35 Challenges in Coaching and Continuous Learning42:25 The Role of Collaboration in Professional Growth43:24 Utilizing Diagnostic Ultrasound in Rehabilitation47:07 Communicating with Patients: The Role of Technology49:23 Precision in Rehabilitation: Tailoring Approaches for Athletes52:53 Influences from Family: The Impact of Parental Guidance01:00:49 Personal Development Through Reading and Reflection01:06:58 TCUP outro_mixdown.mp3Keywordsathlete, coaching, resilience, feedback, rehabilitation, ultrasound, personal growth, music, team dynamics, performance
15. EP 15 David 'Wild Horse' Clancy
01:13:04||Season 1, Ep. 15SummaryIn this conversation, David Clancy shares his insights on the importance of communication, empathy, and cultural experiences in healthcare. He discusses the challenges of navigating language barriers, the significance of establishing trust with patients, and the role of vulnerability in therapy. Clancy also reflects on his journey in setting up a business in healthcare and emphasizes the need for effective communication in achieving positive patient outcomes. Additionally, he shares his thoughts on designing engaging conferences that foster dialogue and connection among healthcare professionals.TakeawaysCultural exposure enhances communication skills.Language barriers can be overcome with preparation.Empathy is crucial in patient interactions.Transparency builds trust with patients.Communication is often more important than diagnosis.Conferences should foster dialogue and connection.Vulnerability can enhance therapeutic relationships.Understanding patient goals is key to effective therapy.The energy of a therapist can influence patient outcomes.Continuous learning and adaptation are essential in healthcare.TitlesExploring Communication in Healthcare with David ClancyThe Art of Empathy in TherapySound bites"Navigating language barriers is essential.""Designing engaging conferences is vital.""I love training, day in the gym."Chapters00:00 Introduction to David Clancy04:16 Quickfire Questions and Personal Insights06:42 The Impact of Travel on Communication09:51 Overcoming Language Barriers in Italy12:27 Cultural Immersion and Understanding15:20 The Importance of Nonverbal Communication18:26 Simplifying Communication in Therapy21:13 Starting a Business and Learning from Experience24:01 Building a Brand and Community Support26:50 The Role of Connection in Healthcare29:53 The Future of Communication in Therapy32:35 Trust and Authenticity with Athletes34:04 The Trust Equation in Healthcare36:31 Empathy and Transparency in Patient Care38:43 The Importance of Communication and Listening41:47 Building Empathy Through Personal Experience44:35 Clarity and Communication in Patient Expectations47:29 The Power of Curiosity in Patient Interactions50:44 Understanding Athlete Vulnerability53:20 Creating Meaningful Connections in Therapy01:01:11 Designing Engaging Conferences for Professionals01:07:40 TCUP outro_mixdown.mp3KeywordsDavid Clancy, communication, empathy, healthcare, cultural experiences, business, vulnerability, patient care, conferences, therapy
14. Ep 14 Michelle 'The Menopause Mawler' Lyons
01:06:23||Season 1, Ep. 14Keywordsmenopause, pelvic health, coaching, therapy, women's health, education, listening, exercise, nutrition, empowermentSummaryIn this conversation, Andrew and Michelle Lyons delve into the multifaceted aspects of women's health, particularly focusing on menopause, the importance of education, and the role of therapists and coaches in empowering women. They discuss the significance of listening in therapy, the need to normalize conversations around menopause, and the impact of exercise and nutrition on women's health. Michelle shares insights on addressing pelvic health issues and the importance of educating young girls about their bodies. The conversation emphasizes the need for a supportive environment where women can discuss their health openly and seek the necessary resources for their well-being.TakeawaysTeaching is as important as treating in healthcare.Listening is a crucial skill for therapists.Menopause should be normalized in conversations.Education about women's health is lacking.Strength training can significantly improve health during menopause.Hormonal changes affect mental and physical health.Pelvic health issues are often overlooked.Women need to be empowered to take charge of their health.Proper nutrition is vital for hormonal balance.Creating safe spaces for discussions about health is essential.Chapters00:00 Introduction and First Impressions02:37 Rapid Fire Questions and Personal Insights05:25 The Importance of Coaching in Therapy08:04 Listening and Communication in Therapy11:02 Navigating Menopause: A Conversation Starter13:51 Understanding Menopause: Myths and Realities16:49 Health Implications of Menopause19:28 Empowering Women Through Education22:31 Practical Advice for Menopausal Health25:14 Conclusion and Final Thoughts29:28 Understanding Body Changes Across Life Stages30:49 Empowering Women Through Informed Healthcare Choices32:39 Navigating Menopausal Symptoms and Treatment Options34:01 The Importance of Joy and Lifestyle in Health36:22 Challenges for Masters Athletes and Hormonal Health38:05 The Role of Hormones in Tendon Health41:17 Addressing Menopausal Health in Clinical Practice45:42 Overcoming Stigmas Around Menopause47:48 Nutrition and Exercise as Key to Hormonal Health52:27 Educating the Next Generation on Hormonal Health
12. Ep 12 Eddie 'Samba Six' Smith
01:04:36||Season 1, Ep. 12SummaryIn this conversation, Andrew and Eddie Smith explore various themes surrounding healthcare, leadership, and personal development. Eddie shares insights from his experience as a physiotherapist and managing director, discussing the importance of communication, resilience, and the need for a shift from sick care to wellness in healthcare. They delve into the cultural aspects of Irish communication, the hiring process in physiotherapy, and the qualities that make effective leaders. The conversation emphasizes the role of education in empowering individuals to take charge of their health and the importance of fostering a growth mindset in both personal and professional contexts.TakeawaysEddie Smith emphasizes the importance of humility in leadership roles.Effective communication is crucial in healthcare to convey value and outcomes.Resilience can be fostered through supportive networks and open dialogue.Sales skills are essential for healthcare professionals to communicate future outcomes.Education should focus on empowering individuals from a young age about their health.A growth mindset is vital for personal and professional development.Leadership is about serving and helping others achieve their goals.Creating less hierarchical structures can enhance communication and collaboration.Recruitment should focus on both technical skills and personal qualities.Healthcare should transition from a focus on sick care to wellness and prevention.Chapters00:00 Introduction to Eddie Smith and His Background05:34 The Role of Music in Therapy and Coaching07:38 The Irish Influence on Communication13:13 Cultural Insights from the Southern Hemisphere17:17 Comfort Zones in Physiotherapy18:29 Building Resilience in Teams21:41 Creating a Less Hierarchical Environment24:26 Identifying Future Leaders in the Organization26:55 Recruitment Strategies for Physiotherapists33:07 Creating a Supportive Interview Environment37:21 Transforming Healthcare from Sick Care to Wellness43:25 The Role of Education in Health and Wellness49:03 Encouraging a Growth Mindset in Children54:49 Sales Skills in Healthcare Communication01:01:31 Key Qualities for Effective Leadership01:04:09 TCUP outro_mixdown.mp3KeywordsEddie Smith, physiotherapy, healthcare, leadership, communication, resilience, hiring, wellness, education, growth mindset
11. Ep 11 Senor Matt 'running up that hill' Philips
01:17:29||Season 1, Ep. 11SummaryIn this conversation, Matt Phillips discusses his passion for working with runners and the unique challenges they face in behavior change. He emphasizes the importance of effective communication in healthcare, particularly when dealing with misinformation and patient trust. Drawing from his experiences in martial arts, he highlights the value of adaptability, patience, and humility in therapy. The discussion also touches on the significance of language and cultural understanding in building rapport with patients. Matt shares insights on therapist anxiety and the importance of recognizing one's worth in the profession, advocating for a shift towards a more patient-centered approach in therapy and education.TakeawaysWorking with runners presents unique challenges in behavior change.Effective communication is crucial in healthcare settings.Martial arts can enhance therapeutic skills such as adaptability and patience.Understanding a patient's background is essential for effective treatment.Language and cultural awareness improve patient rapport.Therapist anxiety can impact patient interactions and outcomes.Recognizing one's worth is vital for therapists in their practice.Patient-centered approaches lead to better outcomes in therapy.Educational experiences should focus on engaging and empowering participants.Personal experiences shape professional growth and practice.Chapters00:00 Introduction and Background08:48 Martial Arts and Therapy13:54 Personal Experiences and Communication Skills21:54 Education and Conference Dynamics30:41 Reflecting on Past Episodes32:54 The Evolution of Healthcare Collaboration35:09 Changing Conference Dynamics37:55 The Impact of Language and Culture on Therapy44:14 Simplicity in Healthcare50:55 The Importance of Communication in Therapy56:53 Managing Therapist Anxiety01:01:55 Understanding Your Worth as a Therapist01:08:06 The Unique Challenges of Working with Runners01:10:56 The Psychological Aspects of Running and Behavior Change01:14:03 Communication and Success in Runner Therapy01:17:02 TCUP outro_mixdown.mp3Keywordsrunners, behavior change, communication, healthcare, martial arts, therapy, patient trust, therapist anxiety, professional growth, education
10. Ep 10 Nicola 'Top of the Pops' Graham
01:03:35||Season 1, Ep. 10SummaryIn this conversation, Nicola Graham (@nicolacgraham instagram) discusses the importance of balancing visionary thinking with practical execution. She emphasizes that while having a grand vision is essential, breaking it down into achievable steps is crucial for progress. The discussion also touches on leadership, particularly the need to be comfortable with uncertainty while managing day-to-day operations.TakeawaysI'm a blue sky thinker, 10 years ahead.Execution is more important than planning.Balance between vision and achievable steps is key.Progress comes from breaking down big ideas.Leadership involves getting comfortable with the uncomfortable.Adrenaline and excitement drive my thinking.Tackling too big of problems can be overwhelming.Momentum is essential for success.Details are not my strong suit.Leadership requires managing day-to-day while envisioning the future.Chapters00:00 Introduction and Background01:05:07 Quickfire Questions and Personal Insights01:07:55 The Role of Experience in Therapy01:13:55 Empathy and Understanding in Healthcare01:20:08 Frustrations and Challenges in Physiotherapy01:26:11 Change Management and Iteration in Healthcare01:30:15 Navigating Rehabilitation Protocols01:32:54 The Importance of Diverse Perspectives01:37:57 Creating a Safe and Collaborative Environment01:41:32 The Role of Communication in Team Dynamics01:45:57 Self-Awareness and Professional Growth01:50:03 Recruitment: Focusing on How, Not Just What01:54:07 Embracing Choices and Transferable Skills01:58:28 Balancing Automation and Human Touch in Healthcare02:03:43 TCUP outro_mixdown.mp3Keywordsblue sky thinking, execution, leadership, planning, progress, momentum, balance, uncomfortable, achievable steps